Information Technology Delivery Manager

Job Description

About the role: We are seeking an experienced Delivery Manager with a proven track record of 3+ years in client management and onsite project delivery. The ideal candidate will oversee multiple technical projects, manage client relationships, and ensure successful delivery of solutions. Key Responsibilities: Client Management Build and maintain strong relationships with clients through regular feedback sessions and meetings Plan and coordinate release schedules with clients while considering resource availability Ensure proper risk management during product releases and deployments Facilitate effective communication between clients and development teams Resource Management Oversee resource allocation and availability across projects Manage team leaves and scheduling to ensure uninterrupted project delivery Coordinate with team leads, QA, and developers to maintain delivery checklists Monitor and support the professional growth of team members Project Delivery Ensure all project deliverables meet quality standards and timelines Maintain comprehensive documentation of project processes and progress Implement and oversee standardized checklists for different roles (QA, Developer, Team Lead) Coordinate release management and deployment processes Required Skills: Minimum 3 years of experience in project management with direct client handling Strong problem ownership and excellent communication skills Experience in managing technical teams and software development projects Proven ability to work onsite and adapt to client requirements Strong understanding of software development life cycle and agile methodologies Excellence in risk management and problem-solving Key Competencies: Problem ownership and high intent towards learning Over-communication and excellent professional behavior Strong technical understanding of software development processes Ability to identify and nurture high-performing team members Experience in resource planning and bench management Additional Requirement: Willingness to work in different time zones when required Ability to manage multiple projects simultaneously Experience in documentation and process improvement Strong stakeholder management skills Show more Show less