Inbound Sales & Conversion Specialist

About the Role

prompt and motivated Inbound Sales Manager

Key Responsibilities

• Lead Conversion

  : Respond to online enquiries (calls, chat, email, WhatsApp) promptly and convert them into confirmed sales.

• Customer Engagement

  : Understand customer needs, clarify requirements (location, duration, budget), and present the most suitable property options.

• Negotiation

  :
• With customers → motivate them to confirm booking, handle objections, and close deals.
• With property owners → negotiate availability, terms, and pricing to finalize bookings.

• Pipeline Management

  : Track enquiries, follow up consistently, and ensure no lead is left unattended.

• Sales Reporting

  : Maintain records of leads, conversions, and negotiations in CRM/booking system.

• Customer Experience

  : Provide clear information, set expectations, and ensure smooth booking process for both customers and property partners.

Requirements

• 2–4 years of experience in

  sales, inside sales, or inbound call handling

  (hospitality, travel, or real estate background preferred).
• Strong

  communication and persuasion skills

  (verbal + written).
• Excellent

  processing ability

  — quick to respond, multitask, and manage multiple enquiries simultaneously.
• Negotiation skills to balance customer expectations with property owner requirements.
• Comfort with using

  CRM tools, booking systems, and digital communication platforms

  .
• Ability to work with

  targets and urgency

  , converting enquiries within short lead windows.

Key Traits for Success

• Promptness → responds instantly, reduces time-to-conversion.
• Persistence → follows up until the deal is closed.
• Solution-oriented → finds alternatives if initial property is unavailable.
• Win-win negotiator → aligns both customer and property owner interests.
• High ownership → treats each enquiry as a priority until closed.

Why Join Us

• Opportunity to work in a

  fast-growing travel/proptech company

  redefining instant liveability.
• High-impact role: you directly drive revenue by converting leads into sales.
• Performance-driven incentives for meeting and exceeding conversion targets.