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Hexaware Technologies
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Immediate openings For Team Lead Chennai

Immediate openings For Team Lead Chennai

Hexaware Technologies

3 - 8 years

|

3 - 7 Lacs

Posted:1 month ago| Platform:

Apply

Skills Required

shrinkage kpi sla kra csat sla management attrition

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description

Role & responsibilities:

Should have 5+ years of exp in overall.
Should be as a Team leader for at least 2 years on papers.
Experience in Inbound process would be an added advantage.
Should have good knowledge in calculation of Attrition, Shrinkage, AHT, SLA management.
Should be aware in calculating Occupancy & Utilization for Voice process
Language preferred: Malayalam & Hindi
Candidate must be able to speak fluent in Malayalam or Hindi.

Note: Interested candidates can send me your resume to the below email id or WhatsApp number.

Email ID: NandhiniA1@hexaware.com

Contact Number: 7358342513

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Hexaware Technologies

IT Services and IT Consulting

Navi Mumbai Maharashtra

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