F & A Team Leader

About The Role :
F&A Team Leader will be responsible for daily/weekly/monthly tasks to be performed within the agreed deadlines. The position requires a thorough understanding of Billing process and will need to coordinate with onshore & offshore team to complete all the tasks which are within scope of the Pune team. He/she will be responsible for validating adjustments in the system and providing inputs to improve overall process deliverables. He/she must responsibly coordinate and work together in a team.RESPONSIBILITIES AND DUTIES Ad hoc billing or adjustment requests from offshore sites Audit of billing and various reports When cause of discrepancy is identified, problem solving and analysis skills will be used to determine appropriate course of action. Use of various software packages may be needed for processing of adjustments for invoices Proactive follow up with internal and external customers may be needed to eliminate future discrepancies. Process corrections timely and accurately utilizing proper methods. Must meet above minimum acceptable requirements for both quantity and quality elements on a consistent basis. Reviews processes to ensure efficiencies are maximized within the department Conducts audits, identifies exceptions, implements corrective actions, reports findings, and maintains schedules to ensure compliance with internal audits
MINIMUM QUALIFICATIONS OR ELIGIBILITY CRITERIA Minimum 2 years of working experience in Billing processes within UPS Experience in conducting Audits or Team Handling will be Preferred
SKILLS AND KNOWLEDGE REQUIREMENT Excellent written and verbal communication skills. Excellent interpersonal skills. Analytical and problem-solving skills. Must possess advanced reasoning and research skills. Decision making skills. Must be customer focused. Need to comprehend and cater to respective email requests accordingly. Eye for detail and must meet stiff deadlines. Have an excellent attendance track record. Self-driven. Strong customer orientation to understand customer services issues. Knowledge of MS Office.
Willingness to accept change and perform additional duties as assigned according to business requirementsEmployee Type:
Permanent