F & A Team Leader

2 years

7 Lacs

Posted:1 week ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

F&A Team Leader will be responsible for daily/weekly/monthly tasks to be performed within the agreed deadlines. The position requires a thorough understanding of Billing process and will need to coordinate with onshore & offshore team to complete all the tasks which are within scope of the Pune team. He/she will be responsible for validating adjustments in the system and providing inputs to improve overall process deliverables. He/she must responsibly coordinate and work together in a team.
RESPONSIBILITIES AND DUTIES
  • Ad hoc billing or adjustment requests from offshore sites
  • Audit of billing and various reports
  • When cause of discrepancy is identified, problem solving and analysis skills will be used to determine appropriate course of action.
  • Use of various software packages may be needed for processing of adjustments for invoices
  • Proactive follow up with internal and external customers may be needed to eliminate future discrepancies.
  • Process corrections timely and accurately utilizing proper methods.
  • Must meet above minimum acceptable requirements for both quantity and quality elements on a consistent basis.
  • Reviews processes to ensure efficiencies are maximized within the department
  • Conducts audits, identifies exceptions, implements corrective actions, reports findings, and maintains schedules to ensure compliance with internal audits

MINIMUM QUALIFICATIONS OR ELIGIBILITY CRITERIA
  • Minimum 2 years of working experience in Billing processes within UPS
  • Experience in conducting Audits or Team Handling will be Preferred

SKILLS AND KNOWLEDGE REQUIREMENT
  • Excellent written and verbal communication skills.
  • Excellent interpersonal skills.
  • Analytical and problem-solving skills.
  • Must possess advanced reasoning and research skills.
  • Decision making skills.
  • Must be customer focused.
  • Need to comprehend and cater to respective email requests accordingly.
  • Eye for detail and must meet stiff deadlines.
  • Have an excellent attendance track record.
  • Self-driven.
  • Strong customer orientation to understand customer services issues.
  • Knowledge of MS Office.
  • Willingness to accept change and perform additional duties as assigned according to business requirements


Employee Type:

Permanent


UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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