Job
Description
About us voco has established a hotel brand that offers a unique choice for guests. Our hotels are reliable yet fun, providing an unstuffy and comfortable environment for relaxation. Each of our hotels has its own style and character, creating a perfect balance between familiarity and new experiences. We believe in respecting individuality to make life more interesting. Our approach to hosting involves understanding the needs and preferences of our guests even before they arrive. We strive to make their stay better by providing personalized recommendations for food and drinks, as well as unique local experiences. Join the Team at the Pre-Opening of voco Amritsar, strategically located with excellent road connectivity to both commercial and residential areas. voco Amritsar caters to a diverse clientele, including corporate, SME, and MICE segments in a competitive market. The hotel is conveniently situated approximately 11.6 kilometers from the Golden Temple and 13 kilometers from Sri Guru Ram Dass Jee International Airport. With 139 well-appointed rooms, the hotel offers various dining options, including an All-Day Dining restaurant, Lobby Lounge, and Bar, along with 24-hour Room Service. The property also features flexible meeting and event spaces, a Health Club, Swimming Pool, and a boutique Spa. What is expected from you As a member of the management committee, you will play a crucial role in driving the success of voco Amritsar. Travel is a journey. We help make it a joy. voco hotels, IHG's fastest-growing premium brand, stands out by offering consistently thoughtful and distinct hotel experiences. Each property reflects its unique charm, providing guests with a refreshing environment while maintaining the reliability of a global brand. With a welcoming and relaxed atmosphere, voco hotels aim to create a space where guests can truly unwind and feel comfortable. The brand focuses on delivering delightful experiences through its brand hallmarks "Come on in", "Me time", and "voco life", brought to life by friendly and attentive hosts. Launched in 2018, voco is known for its rapid global expansion and focus on conversion opportunities, offering an upscale experience with a distinctive identity and relaxed service style. What is the job As the Director of Human Resources, you will serve as a strategic partner to hotel leadership, responsible for fostering a people-first culture. Your role will involve overseeing talent acquisition, development, engagement, and compliance. You will lead HR initiatives to support operational excellence, enhance employee wellbeing, and attract top talent. Your contribution is vital in creating a positive work environment aligned with voco's warmth and brand values. We are looking for a dynamic HR leader with strong interpersonal skills, knowledge of labor laws, and a passion for delivering exceptional employee experiences. At voco, we seek individuals who are dynamic, confident, and ambitious, excelling in their roles to ensure the success of our guests. Your day to day **People** - Create programs to enhance the work environment for all employees - Conduct an annual team member satisfaction survey - Provide HR training to managers to boost productivity and performance - Conduct new team member orientation - Ensure accurate maintenance of personnel files and records - Ensure compliance with hiring standards and regulations - Establish strong external relations **Financial** - Assist in creating and managing the HR department budget - Monitor staffing to control costs **Guest Experience** - Inspire and motivate team members to deliver a unique guest experience - Interact with guests to gather feedback and enhance relationships - Collaborate with department managers to improve service standards and guest experience continuously **Responsible Business** - Promote the hotel and brand in the local community - Ensure compliance with employment laws and procedures - Conduct HR compliance audits - Investigate workplace issues and resolve them through employee relations programs - Analyze data from exit interviews, turnover statistics, and absenteeism reports to identify trends and training needs - Handle ad-hoc duties as required Accountabilities As the sole Human Resources professional in the hotel, you may oversee coordinator(s) in larger properties. What we need from you - High school diploma / secondary education / equivalent - 2 years of HR experience or equivalent combination of education and experience - Some college courses in HR or related field preferred - Fluent in English, proficiency in other languages is a plus How do I deliver this We value True Hospitality by caring for people and embodying this promise every day. Core service skills at IHG hotels include: - **True Attitude**: being caring, making a positive impact, and building genuine connections with guests - **True Confidence**: having the knowledge and skills to perform effectively, instilling confidence in guests - **True Listening**: focusing on guest needs, understanding their wants, and providing attentive service - **True Responsiveness**: offering timely and caring assistance to fulfill guest needs The role entails more than what is outlined here. It involves creating exceptional experiences, doing the right thing, and connecting with people. What we offer Joining voco hotels provides a rewarding work environment and benefits such as F&B Discount, IHG Employee Rate, Hotel Uniform, Meal at Employee Restaurant, development opportunities, and career advancement globally. As part of the IHG family, you will work with colleagues who share winning characteristics, trust, support, and value diverse perspectives. We seek individuals who notice the little things that matter to guests and continuously seek ways to enhance experiences. If you believe you are a great fit for the job, even if you don't meet all requirements, click "Apply" and start your journey with us at voco hotels.,
