We’re always looking for new ways to raise the bar. So we’re searching for a Sales Director with a track record of driving sales and smashing targets to help us fill our rooms, meeting suites and banquet halls. A little taste of your day-to-day: Every day is different, but you’ll mostly be: Managing daily sales activities and coaching your team to deliver to their full potential Hitting all personal and team sales goals to help us maximise profitability Creating and implementing sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage and banquet sales Producing and reviewing monthly reports to monitor performance Developing and maintaining relationships with key clients and outside contacts What We need from you: Bachelor’s degree / higher education qualification / equivalent in marketing or related field Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team Strong knowledge of local businesses and business trends required Must speak local language(s) Other languages preferred What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Truly memorable restaurant experiences don’t just come from delicious dishes, fine dining and exquisite ambiance. Which is why we’re searching for a new Restaurant Server confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from starter to dessert and beyond. A little taste of your day-to-day: Every day is different, but you’ll mostly be: Striving to make every meal truly memorable for our guests by serving up hight standards with our signature flare Owning your kitchen keeping it well stocked and making sure it’s always a clean and safe place to work Helping with washing up and other kitchen duties when the team needs you Minimising waste and keeping your supervisor or duty manager in the loop about any unsafe equipment, low supplies, or safety incidents Taking on ad-hoc duties to keep the service running smoothly What We need from you: The strength to lift, push and pull big objects up to 50lbs (23 kg) which can also involve bending and kneeling A good grasp of reading, writing and basic maths The flexibility to work night, weekend, and holiday shifts Compliance with local laws on food handling and serving alcohol – you’ll need to be above the minimum age required and fluent in the local language Great communication – you’ll be warm, welcoming, and easy to talk to What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Role Purpose As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. Key Accountabilities People Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share. Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position. Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets. Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. Key Skills & Experiences Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English. Other languages preferred. Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
We like to lead from the front. So, we’re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You’ll champion our ‘one team’ approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions A little taste of your day-to-day: Every day is different at IHG, but you’ll mostly be: Leading the way – managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team’s skills to drive results that positively impact on hotel performance Having authentic conversations with guests to resolve issues, queries or concerns Being first point of contact for any critical emergency situations What We need from you: Minimum Diploma or equivalent, some college preferred 2 years’ front desk/guest service leader experience Must be fluent in spoken and written English Other languages may be preferred Basic mathematics skills Excellent communication, problem solving, reasoning and motivational skills Long periods of standing in the front desk areas and occasional lifting of heavy items Working knowledge of hotel property management systems like Opera beneficial Willingness to work evenings and weekends What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Truly memorable restaurant experiences don’t just come from delicious dishes, fine dining and exquisite ambiance. Which is why we’re searching for a new Restaurant Server confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from starter to dessert and beyond. A little taste of your day-to-day: Every day is different, but you’ll mostly be: Striving to make every meal truly memorable for our guests by serving up hight standards with our signature flare Owning your kitchen keeping it well stocked and making sure it’s always a clean and safe place to work Helping with washing up and other kitchen duties when the team needs you Minimising waste and keeping your supervisor or duty manager in the loop about any unsafe equipment, low supplies, or safety incidents Taking on ad-hoc duties to keep the service running smoothly What We need from you: The strength to lift, push and pull big objects up to 50lbs (23 kg) which can also involve bending and kneeling A good grasp of reading, writing and basic maths The flexibility to work night, weekend, and holiday shifts Compliance with local laws on food handling and serving alcohol – you’ll need to be above the minimum age required and fluent in the local language Great communication – you’ll be warm, welcoming, and easy to talk to What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
NULL Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
NULL Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
NULL Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
You believe you would be a great fit for the job even if you don't meet every single requirement. Take action by hitting the "Apply" button to start your journey with us today.,
About us voco has established a hotel brand that offers a unique choice for guests. Our hotels are reliable yet fun, providing an unstuffy and comfortable environment for relaxation. Each of our hotels has its own style and character, creating a perfect balance between familiarity and new experiences. We believe in respecting individuality to make life more interesting. Our approach to hosting involves understanding the needs and preferences of our guests even before they arrive. We strive to make their stay better by providing personalized recommendations for food and drinks, as well as unique local experiences. Join the Team at the Pre-Opening of voco Amritsar, strategically located with excellent road connectivity to both commercial and residential areas. voco Amritsar caters to a diverse clientele, including corporate, SME, and MICE segments in a competitive market. The hotel is conveniently situated approximately 11.6 kilometers from the Golden Temple and 13 kilometers from Sri Guru Ram Dass Jee International Airport. With 139 well-appointed rooms, the hotel offers various dining options, including an All-Day Dining restaurant, Lobby Lounge, and Bar, along with 24-hour Room Service. The property also features flexible meeting and event spaces, a Health Club, Swimming Pool, and a boutique Spa. What is expected from you As a member of the management committee, you will play a crucial role in driving the success of voco Amritsar. Travel is a journey. We help make it a joy. voco hotels, IHG's fastest-growing premium brand, stands out by offering consistently thoughtful and distinct hotel experiences. Each property reflects its unique charm, providing guests with a refreshing environment while maintaining the reliability of a global brand. With a welcoming and relaxed atmosphere, voco hotels aim to create a space where guests can truly unwind and feel comfortable. The brand focuses on delivering delightful experiences through its brand hallmarks "Come on in", "Me time", and "voco life", brought to life by friendly and attentive hosts. Launched in 2018, voco is known for its rapid global expansion and focus on conversion opportunities, offering an upscale experience with a distinctive identity and relaxed service style. What is the job As the Director of Human Resources, you will serve as a strategic partner to hotel leadership, responsible for fostering a people-first culture. Your role will involve overseeing talent acquisition, development, engagement, and compliance. You will lead HR initiatives to support operational excellence, enhance employee wellbeing, and attract top talent. Your contribution is vital in creating a positive work environment aligned with voco's warmth and brand values. We are looking for a dynamic HR leader with strong interpersonal skills, knowledge of labor laws, and a passion for delivering exceptional employee experiences. At voco, we seek individuals who are dynamic, confident, and ambitious, excelling in their roles to ensure the success of our guests. Your day to day **People** - Create programs to enhance the work environment for all employees - Conduct an annual team member satisfaction survey - Provide HR training to managers to boost productivity and performance - Conduct new team member orientation - Ensure accurate maintenance of personnel files and records - Ensure compliance with hiring standards and regulations - Establish strong external relations **Financial** - Assist in creating and managing the HR department budget - Monitor staffing to control costs **Guest Experience** - Inspire and motivate team members to deliver a unique guest experience - Interact with guests to gather feedback and enhance relationships - Collaborate with department managers to improve service standards and guest experience continuously **Responsible Business** - Promote the hotel and brand in the local community - Ensure compliance with employment laws and procedures - Conduct HR compliance audits - Investigate workplace issues and resolve them through employee relations programs - Analyze data from exit interviews, turnover statistics, and absenteeism reports to identify trends and training needs - Handle ad-hoc duties as required Accountabilities As the sole Human Resources professional in the hotel, you may oversee coordinator(s) in larger properties. What we need from you - High school diploma / secondary education / equivalent - 2 years of HR experience or equivalent combination of education and experience - Some college courses in HR or related field preferred - Fluent in English, proficiency in other languages is a plus How do I deliver this We value True Hospitality by caring for people and embodying this promise every day. Core service skills at IHG hotels include: - **True Attitude**: being caring, making a positive impact, and building genuine connections with guests - **True Confidence**: having the knowledge and skills to perform effectively, instilling confidence in guests - **True Listening**: focusing on guest needs, understanding their wants, and providing attentive service - **True Responsiveness**: offering timely and caring assistance to fulfill guest needs The role entails more than what is outlined here. It involves creating exceptional experiences, doing the right thing, and connecting with people. What we offer Joining voco hotels provides a rewarding work environment and benefits such as F&B Discount, IHG Employee Rate, Hotel Uniform, Meal at Employee Restaurant, development opportunities, and career advancement globally. As part of the IHG family, you will work with colleagues who share winning characteristics, trust, support, and value diverse perspectives. We seek individuals who notice the little things that matter to guests and continuously seek ways to enhance experiences. If you believe you are a great fit for the job, even if you don't meet all requirements, click "Apply" and start your journey with us at voco hotels.,
Role Purpose As General Manager you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and brand within the local area. Key Accountabilities People Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest satisfaction goals. Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share. Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position. Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets. Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. Key Skills & Experiences Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English. Other languages preferred. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
NULL Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
NULL Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
NULL Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you’ll mostly be: Kicking off truly memorable guest experiences with the warmest of welcomes Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings Making the check-in and check-out process feel swift and seamless Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations What We need from you: Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Take a splash of expert knowledge. Add a drizzle of pride. Pour over a passion for serving drinks and food to our guests’ unique tastes. We’re searching for a new Bartender with the perfect mix of skills to make every guest experience truly memorable. A little taste of your day-to-day: Creating a warm welcome for every single guest that sets the tone for their experience with us Preparing and serving drinks to a high standard as well as highlighting promotions for our guests Owning your bar – managing stock, inventory and equipment as well as keeping the space cleaner than clean Handling cash and credit transactions Working closely with your restaurant colleagues to deliver a truly seamless food service What We need from you: The strength to lift, push and pull big objects up to 50lbs (23 kg) which can also involve bending and kneeling A good grasp of reading, writing and basic maths The flexibility to work night, weekend and holiday shifts Compliance with local laws on food handling and serving alcohol – you’ll need to be above the minimum age required and fluent in the local language Great communication – you’ll be warm, welcoming and easy to talk to What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
NULL Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
NULL Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
NULL Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
First impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day: Every day is different, but you’ll mostly be: Kicking off truly memorable guest experiences with the warmest of welcomes Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings Making the check-in and check-out process feel swift and seamless Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations What We need from you: Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computer skills What you can expect from us: We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.