Human Resources Manager

Key Responsibilities

1. Talent Acquisition and Onboarding

• Recruitment:

  Develop and execute recruitment strategies to attract qualified clinical staff and non-clinical personnel.

• Credentialing:

  Manage the verification and credentialing process for all medical practitioners in line with

  NABH standards

  and state medical council requirements.

• Onboarding:

  Conduct comprehensive onboarding and orientation programs that include training on hospital policies, quality standards, NABH requirements, and the hospital's Ayurvedic ethos and culture.

2. Compliance and Quality Management

• NABH Compliance:

  Ensure all HR policies, procedures, and documentation (e.g., job descriptions, training records, personnel files) strictly adhere to the latest

  NABH standards

  (especially related to HRM and Quality Indicators).

• Legal Compliance:

  Maintain compliance with all relevant labor laws (e.g., Shops and Establishments Act, ESI, PF, Minimum Wages Act) and regulatory bodies.

• Policy Development:

  Draft, update, and implement HR policies and employee handbooks specific to a hospital environment.

3. Training and Development

• Needs Assessment:

  Identify training needs across all departments, particularly for clinical skill enhancement and NABH-mandated training (e.g., infection control, fire safety, ethics, patient rights).

• Program Management:

  Coordinate and track mandatory training sessions for all staff, maintaining meticulous records as required by NABH.

• Performance Management:

  Implement and oversee a robust performance appraisal system linked to job descriptions and competency assessments.

4. Employee Relations and Administration

• Employee Welfare:

  Act as a key liaison for employee grievances, maintaining a positive and supportive work environment that reflects the principles of holistic health.

• Discipline & Grievance:

  Manage disciplinary procedures, ensuring fairness, consistency, and adherence to policy.

• Compensation & Benefits:

  Oversee payroll input, manage benefits administration, and conduct periodic salary and benefits surveys.

5. HR Record Management

• Maintain accurate and confidential personnel records, including licenses, certifications, health checks, and training logs, ensuring ready availability for

  NABH audits/surveys

  .
• Prepare and submit all necessary statutory reports.

Qualifications and Skills Required:

• Education:

  Master's degree in Human Resources Management, Business Administration (HR specialization), or a related field.

• Experience:

  Minimum of

  5-8 years

  of progressive HR experience, with at least

  3 years in a hospital, healthcare setting or hotels

  .

• NABH Knowledge:

  Essential working knowledge of NABH standards and accreditation processes

  , particularly the HRM chapter.

• Skills:

  Strong knowledge of Indian labor laws, excellent communication (written and verbal), conflict resolution, and leadership skills.

Preferred:

• Experience managing HR in an

  Ayurvedic, holistic, or wellness center

  .
• Certification in NABH Internal Assessor/Coordinator.
• Proficiency with HRIS/HRMS software.

Competencies

• Ethical Practice:

  Upholds the highest level of professionalism and confidentiality.

• Cultural Sensitivity:

  Understanding and appreciation for the unique culture of an Ayurvedic institution.

• Results-Driven:

  Focus on achieving HR metrics and quality standards.

• Teamwork and Collaboration:

  Ability to work effectively with clinical heads and senior management.