About Barclays HR The HR Function is made up of c. 1, 400 people globally in HR Business Partnering; Delivery & Advisory; Leadership, Talent, Culture and Diversity and Inclusion; Employee Relations; Learning, Talent Acquisition; Reward and Performance; People Analytics; HR Change; Payroll, and HR Operations.
We want to create the best possible experience for our colleagues - whether they re experienced professionals or just starting their career at Barclays. We offer plenty of opportunities to develop and get the most from their careers.
- As an HR function: We know that through great HR well grow individuals and future leaders, so that they can help the organisation flourish
- With our senior leaders, well build an environment that is engaging, collaborative and empowering. One that motivates our colleagues to do the best they can
- We ensure that our people strategies are aligned with the needs of the organisation, keeping our colleagues at the heart of all we do
- We aspire to deliver world class HR services that are simple, efficient and insightful so we are focused on driving innovation and identifying opportunities to continually improve our processes and leverage technology to deliver value adding services to the businesses we support
- We are an equal opportunity employer, and we are opposed to discrimination on any grounds.
Overall purpose of role
This role will be part of the Barclays HR Internship Programme, providing you with required corporate knowledge, real-life experience and insights into the HR function.
Key Accountabilities
- Exposure to the HR Strategic Priorities to enable you to build demonstrable experience and insights across the following critical competencies:
- Data and Analytics manage large data sets with accuracy and converting this into succinct insights or solutions that address business issues.
- Continuous Improvement proactively question established processes, seeking stakeholder feedback, and using this to suggest areas for improvement that align to strategic priorities.
- Client Advisory understand the requirements and perspectives of stakeholders, being curious and asking questions to understand the context and background, utilising this to help clients to achieve their goals.
- Projects/Change Management understand and articulate drivers for change and how these enable commercial and/or stakeholder priorities.
- Consultancy translate ideas into logical solutions with defined outcomes that align to stakeholder requirements and values.
- Resilience adapt, respond, and recover from changes in the operating environment, learning and growing from challenges and set-backs, and celebrating success.
Stakeholder Management and Leadership
- The role holder s primary client are internal Barclays colleagues and other HR Transaction Cycles.
- The role holder will be required to work within a geographically dispersed, sometimes virtual team and stakeholder group.
Decision-making and Problem Solving
- Utilise data to influence and inform effective decision-making.
- Builds trust through credible use of facts and data.
- Ability to creatively resolve problems or issues independently and at pace.
Purpose of the role
To support the day-to-day operations of the human resources division through Provision of insights and expertise that help more senior colleagues make informed decisions. Also support the development of new products and services in addition to identification of new market opportunities. Accountabilities
Execution of small research projects to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with relevant leaders to implement research findings. Collaboration with cross-functional teams to support business initiatives. Participation in training and development programs to enhance skills and knowledge. Participation in the identification of opportunities, development of business cases and the deployment and launch of new products and services for human resources. Management of client relationships and provision of customer service support to clients and customers responding to questions about products and services, processing of transactions, and resolution of customer complaints. Management of the development and implementation of financial models and strategies that support in decision making for human resources. Development of HR insights, the colleague journeys the function is responsible for, and HR services and measures whilst building an understanding of Barclays and its businesses. Analyst Expectations
Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave.
