Human Resource Manager

Job Description

As a Human Resources Manager , you will be an integral member of our property's HR team, working collaboratively to oversee and execute the daily operations of the Human Resources Office. Your responsibilities will span recruitment, total compensation, and comprehensive training and development initiatives. You'll be dedicated to delivering HR services that not only meet but exceed employee needs and contribute directly to business success, all while ensuring unwavering compliance with applicable laws, regulations, and operating procedures. Your Responsibilities Managing Recruitment and Hiring Process: Assist in the interviewing and hiring of Human Resources team members with the appropriate skills, as needed. Establish and maintain contact with external recruitment sources to build a strong talent pipeline. Attend job fairs and ensure thorough documentation of outreach efforts in accordance with Human Resources Standard Operating Procedures. Network with local organizations (e.g., Hotel Association and peers) to source qualified candidates for current or future openings. Oversee and monitor the candidate identification and selection process, ensuring fairness and efficiency. Provide subject matter expertise to property managers regarding effective selection procedures. Partner with vendor partners to ensure effective advertisement efforts are utilized for open positions in appropriate venues to attract a diverse candidate pool. Perform quality control on candidate identification and selection processes. Administering and Educating Employee Benefits: Work closely with the unemployment services provider to respond to unemployment claims; review provider reports for accuracy and correct any errors. Prepare, audit, and distribute unemployment claim activity reports to property management. Attend unemployment hearings and ensure the property is properly represented. Ensure the department has the necessary resources to administer employee benefits effectively. Managing Employee Development: Support a robust departmental orientation program for employees to receive appropriate new hire training, enabling them to successfully perform their job. Ensure employees are cross-trained to support successful daily operations and foster versatility. Utilize all available on-the-job training tools for employees; supervise ongoing training initiatives and conduct training sessions when appropriate. Ensure coordination and facilitation of the new hire orientation program to create a positive first impression for employees and emphasize the importance of guest service in the company culture. Ensure attendance by all new hires and active participation of the leadership team in training programs. Collaborate with the management team to ensure departmental orientation processes are in place and employees receive appropriate new hire training. Maintaining Employee Relations: Assist in maintaining effective employee communication channels within the property (e.g., develop daily communications and assist with regularly scheduled property-wide meetings). Review progressive discipline documentation for accuracy and consistency, checking for supportive documentation, and determine appropriate actions. Utilize an open-door policy to acknowledge employee problems or concerns in a timely manner. Ensure employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources when necessary. Partner with Loss Prevention to conduct employee accident investigations, as necessary. Communicate clear performance expectations in accordance with job descriptions for each position. Managing Legal and Compliance Practices: Ensure employee files contain all required employment paperwork, proper performance management, and compensation documentation, and are properly maintained and secured for the required length of time. Ensure compliance with procedures for accessing, reviewing, and auditing employee files, and ensure compliance with the Privacy Act. Ensure medical records are maintained in a separate, secure, and confidential medical file. Facilitate random, reasonable belief, and post-accident drug testing processes (in properties where applicable). Communicate property rules and regulations via the employee handbook. Ensure all safety and security policies (e.g., property removal, lost and found items, bloodborne pathogens, accident reporting, and hygiene) are communicated to employees regularly through orientation, property meetings, bulletin boards, etc. Conduct periodic claims reviews with the Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. Represent Human Resources at the property Safety Committee; help identify ways to create awareness of workplace safety and decrease accident frequency and severity. Manage Workers Compensation claims to ensure appropriate employee care and manage costs effectively. Oversee the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications). Candidate Profile Education and Experience: High school diploma or GED equivalent with 3 years of experience in human resources, management operations, or a related professional area. OR 2-year degree from an accredited university in Human Resources, Business Administration, or a related major; 1 year of experience in human resources, management operations, or a related professional area.