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Human Resource Coordinator

2 - 5 years

2 - 3 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Title:

Location:

Shift:

Experience:

Salary:

Job Summary:

Customer Support Executive

Key Responsibilities:

  • Address and resolve customer queries via phone, email, or chat in a professional manner.
  • Prepare accurate and timely reports using

    MS Excel

    and

    PowerPoint

    .
  • Record and follow up on customer feedback to improve service quality.
  • Coordinate with internal teams to resolve issues and ensure customer satisfaction.
  • Maintain clear and organized records of all customer interactions.

Requirements:

  • 2 to 5 years of experience in a customer support or similar role.
  • Excellent verbal and written communication skills.
  • Proficiency in

    MS Excel

    (e.g., basic formulas, formatting, charts) and

    PowerPoint

    . Strong interpersonal and problem-solving skills.
  • Ability to work effectively in a general/day shift.

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