Location-Dahej. Shared accommodation in guest house is provided Pick & drop from guest house to plant & back in shifts provided • Expertise in Windows Server and VMware server administration. • Strong knowledge of server virtualization technologies, such as VMware or Hyper-V. • In-depth understanding of networking concepts, protocols, and services (TCP/IP, DNS, DHCP, VPN). • Experience with server security practices, including access controls, patch management, and vulnerability assessments. • Solid understanding of storage technologies, RAID configurations, and SAN/NAS solutions. • Experience with server monitoring and management tools, such as Nagios, Zabbix, or SolarWinds. • Strong problem-solving and analytical skills, with the ability to troubleshoot complex server issues. • Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. • Relevant certifications, such as Server Administrator.

Shared accommodation in guest house is provided Pick & drop from guest house to plant & back in shifts provided Network engineer- Job Description Proven experience with network capacity planning, network security principles,and general network management best practices. Experience of handling customers from the initial point to escalating to the next level based on complexity of the issue. Ready to work in the morning or evening shift. Good Understanding of Routing and Switching protocols like OSPF, BGP, MPLS, ISIS Understanding of TCP/IP and other networking protocols like DHCP/DNS/CDP/ARP etc. Experience in working in an NOC environment. Act as a point of contact for NOC team during the shift hrs. and escalate to concerned stakeholders as defined. Good hands experience on Cisco IOS/IOS-XR and Juniper junos Responsible for providing L2 network and security operations support. Assist in Design, implement, troubleshoot, and manage routing and switching and firewall infrastructure of customers' terrestrial networks. Expert knowledge of core routing and switching design principles, best practices,and related technologies. Design and deploy company LANs, WANs, and wireless networks, including Routers, switches and Firewalls. Design, implement, and support firewalls, site-to-site VPNs, and remote-access VPNs Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry. Monitor network performance and troubleshoot problem areas as needed.

Company Description Eagle Information Systems Pvt. Ltd. has been a trustworthy IT services and BPO partner for businesses for over three decades. Their tailored solutions empower businesses to achieve greater efficiency, reduce costs, enhance customer satisfaction, and gain a competitive edge. Eagle offers various IT services including third party maintenance, managed services, professional services, and staffing, as well as business process outsourcing solutions. Role Description This is a full-time on-site role in Ballabgarh for a VIP Support Engineer L3 at Eagle Information Systems Pvt. Ltd. The VIP Support Engineer L3 will be responsible for troubleshooting technical issues, providing technical and customer support, and ensuring the smooth operation of systems and services for VIP clients. VIP Support - (Loc: Ballabhgarh) Resolution of Desk side related issues within SLA Installing & configuring new devices, updates & patches. Standard products support for Setup (LT/DT/Printers/Scanners/Mobile etc). Installing standard Image and Software Windows & standard applications updates for non-compliant device supporting Standard applications & devices. (MS Teams, Cisco JabberEnterprise Voice, Microsoft Outlook/Exchange/Lotus notes/O365) ITSM Tool - Updating Tickets comments & closure remarks. Licensing with Warranty, AMC & other 3rd party Vendors,Resolution of RO/ZO & Part Centre calls & Remote support. Conducting awareness training session to users on new technologies, Anti-virus Management & Security Disk encryption Support. Identify incidents related to Application, or Operating System thru ITSM Tool. ITIL Basic Understanding (Incident, Problem, Change, Service Level Management) Overall Ticket ownership and management for VIP Users (GM and Above). Supporting Microsoft Desktop/Laptops, Apple technologies and Devices and network connectivity. Supporting Skype/Cisco Jabber Enterprise Voice and Microsoft Teams / O365, including advanced troubleshooting. Support of iOS and Android mobile devices and MDM solutions. Support Full Disk Encryption, Antivirus and SCCM for endpoint management and software delivery. Support for any AD Group membership, access related issues for VIP users Conducting awareness Training Session of Users on New Technologies and Devices(Quarterly)

Role & responsibilities Provide outside support to Retail Outlets for all IT calls ( Must have Knowledge on PC, printers & basic knowledge of networking , networking equipment). Coordinate with the Regional Coordinator for tasks and activities to be performed. Perform Periodic Preventive Maintenance activities. Get sign offs for activities performed from Store Manager, State IT team and send reports to Retail Helpdesk. Coordinate with Retail Helpdesk for ticket status and call closure. Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required. Coordinate with MSL logistics for spares availability. Perform initial physical inventory verification and asset tagging and submit reports. Carry out IMAC activity. Rollout activity. 50%-70% travelling will be there to cater services. Experience in Hardware & networking. Preferred candidate profile Need to visit multiple stores in all areas. Rotational Week off / No Fixed Sunday off. Bike Mandate. Working on National Holidays against which you shall be eligible for double pay. Public holiday will be working against which compensatory off will be provided.

Job Title: IT Helpdesk/Desktop Engineer Accommodation & Cab Provided Key Responsibilities: Ensure compliance with Service Level Agreements (SLAs) and timely issue resolution. Manage and troubleshoot hardware desktops, laptops, printers, plotters, and IoT devices. Assemble, install, configure, and maintain IT infrastructure. Handle passive networking tasks like cabling, crimping, punching, and IO testing. Apply system updates and patches as needed. Manage user policies, group email IDs, and provide end-user support for: Windows OS MS Office, Office 365, OneDrive (E1, E3, E5) Provide remote support using tools like Team Viewer, AnyDesk, SCCM, Microsoft Teams, and more. Troubleshoot and replace hardware components for branded systems (Dell, HP, Lenovo, etc.). Coordinate internet connectivity issues (leased line/broadband). Support and collaborate with the helpdesk engineer team for escalated issue resolution. Required Skills & Experience: Proven experience in hardware troubleshooting and network support. Strong understanding of Ethernet and network cabling. Experience with IT service management and remote desktop tools. Familiarity with engineering application support.

About the job: Key Responsibilities: 1. Handle sales leads from corporate customers and provide solutions to close sales 2. Maintain a sales target-oriented approach and focus 3. Demonstrate basic knowledge of IT equipment such as laptops, desktops, servers, and storage 4. Build long-term relationships and ensure complete customer satisfaction Who can apply: Only those candidates can apply who: are from Delhi only Salary: ₹ 2,00,001 - 2,50,002 /year Experience: 0 year(s) Deadline: 2025-06-08 23:59:59 Skills required: Lead Generation, B2B Sales, Business Development and Sales Other Requirements: 1. Bachelor’s degree in business administration, marketing, or related disciplines 2. 0–2 years of relevant experience (Freshers welcome) 3. Strong interest in technology and an understanding of IT equipment & services 4. Excellent communication and interpersonal skills 5. Knowledge of using software tools like Google Workplace and CRM software 6. Goal-oriented, self-motivated, and able to work independently as well as part of a team 7. Ability to build long-term relationships with customers 8. Should be presentable & cheerful About Company: With 30+ years of experience, a network of 10 offices, and over 500 support locations, Eagle is an IT infrastructure management and solutions company. We support enterprise products, end-user devices, and software applications, giving you single-vendor coverage for all your support services and solutions.

Job Title: Customer Support Executive Location: Jamnagar Shift: General (Day Shift) Experience: Fresher to 2 Years Salary: Negotiable based on interview performance Job Summary: We are looking for a proactive and customer-focused Customer Support Executive to join our team in Jamnagar . The ideal candidate should possess strong communication skills, hands-on experience with Excel and PowerPoint , and a positive attitude towards handling customer interactions. This role will involve preparing reports, collecting customer feedback, and ensuring smooth and effective communication across touchpoints. Key Responsibilities: Address and resolve customer queries via phone, email, or chat in a professional manner. Prepare accurate and timely reports using MS Excel and PowerPoint . Record and follow up on customer feedback to improve service quality. Coordinate with internal teams to resolve issues and ensure customer satisfaction. Maintain clear and organized records of all customer interactions. Requirements: 0 to 2 years of experience in a customer support or similar role. Excellent verbal and written communication skills. Proficiency in MS Excel (e.g., basic formulas, formatting, charts) and PowerPoint . Strong interpersonal and problem-solving skills. Ability to work effectively in a general/day shift. Any graduate (preferred).

Job Title: Desktop Support Engineer Accommodation & Cab Provided Key Responsibilities: Ensure compliance with Service Level Agreements (SLAs) and timely issue resolution. Manage and troubleshoot hardware desktops, laptops, printers, plotters, and IoT devices. Assemble, install, configure, and maintain IT infrastructure. Handle passive networking tasks like cabling, crimping, punching, and IO testing. Apply system updates and patches as needed. Manage user policies, group email IDs, and provide end-user support for: Windows OS MS Office, Office 365, OneDrive (E1, E3, E5) Provide remote support using tools like Team Viewer, AnyDesk, SCCM, Microsoft Teams, and more. Troubleshoot and replace hardware components for branded systems (Dell, HP, Lenovo, etc.). Coordinate internet connectivity issues (leased line/broadband). Support and collaborate with the helpdesk engineer team for escalated issue resolution. Required Skills & Experience: Proven experience in hardware troubleshooting and network support. Strong understanding of Ethernet and network cabling. Experience with IT service management and remote desktop tools. Familiarity with engineering application support.

Location : Dahej Gujarat. Destination : Server Engineer. Cab and Stay facility will be provided by company. Shift : Rotational Shift (24*7 shift) working Day :6days. Job Description : Expertise in Windows Server and VMware server administration. • Strong knowledge of server virtualization technologies, such as VMware or Hyper-V. • In-depth understanding of networking concepts, protocols, and services (TCP/IP, DNS, DHCP, VPN). • Experience with server security practices, including access controls, patch management, and vulnerability assessments. • Solid understanding of storage technologies, RAID configurations, and SAN/NAS solutions. • Experience with server monitoring and management tools, such as Nagios, Zabbix, or SolarWinds. • Strong problem-solving and analytical skills, with the ability to troubleshoot complex server issues. • Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. • Relevant certifications, such as Server Administrator.

Shared accommodation in guest house is provided Pick & drop from guest house to plant & back in shifts provided • Expertise in Windows Server and VMware server administration. Strong knowledge of server virtualization technologies, such as VMware or Hyper-V. In-depth understanding of networking concepts, protocols, and services (TCP/IP, DNS, DHCP, VPN). Experience with server security practices, including access controls, patch management, and vulnerability assessments. Solid understanding of storage technologies, RAID configurations, and SAN/NAS solutions. Experience with server monitoring and management tools, such as Nagios, Zabbix, or SolarWinds. Strong problem-solving and analytical skills, with the ability to troubleshoot complex server issues. Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. Relevant certifications, such as Server Administraton

Role & responsibilities Expertise in Windows Server and VMware server administration. Strong knowledge of server virtualization technologies, such as VMware or Hyper-V. In-depth understanding of networking concepts, protocols, and services (TCP/IP, DNS, DHCP, VPN). Experience with server security practices, including access controls, patch management, and vulnerability assessments. Solid understanding of storage technologies, RAID configurations, and SAN/NAS solutions. Experience with server monitoring and management tools, such as Nagios, Zabbix, or SolarWinds. Strong problem-solving and analytical skills, with the ability to troubleshoot complex server issues. Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. Relevant certifications, such as Server Administrator.

Job Title: HR Coordinator Location: Jamnagar Shift: General (Day Shift) Experience: 2+ Years Salary: Negotiable based on interview performance Job Summary: We are looking for a proactive and customer-focused Customer Support Executive to join our team in Jamnagar . The ideal candidate should possess strong communication skills, hands-on experience with Excel and PowerPoint , and a positive attitude towards handling customer interactions. This role will involve preparing reports, collecting customer feedback, and ensuring smooth and effective communication across touchpoints. Key Responsibilities: Address and resolve customer queries via phone, email, or chat in a professional manner. Prepare accurate and timely reports using MS Excel and PowerPoint . Record and follow up on customer feedback to improve service quality. Coordinate with internal teams to resolve issues and ensure customer satisfaction. Maintain clear and organized records of all customer interactions. Requirements: 2 to 5 years of experience in a customer support or similar role. Excellent verbal and written communication skills. Proficiency in MS Excel (e.g., basic formulas, formatting, charts) and PowerPoint . Strong interpersonal and problem-solving skills. Ability to work effectively in a general/day shift.

Job Overview: We are looking for a highly motivated IT Team Lead to manage a team of service desk and technical support engineers and ensure the smooth operation of IT services across multiple locations. This role involves incident resolution, and hands-on technical support for both everyday and complex issues. Key Responsibilities: Lead a team of service desk and technical support engineers, providing guidance and support to ensure timely issue resolution. Manage the teams shift rosters and leave planners, aligning team resources with project requirements and individual skill sets. Train and mentor new hires, ensuring they are equipped with the necessary skills and knowledge to work in a 24/7 operational environment. Provide hands-on support for complex incidents, helping the team troubleshoot and resolve issues effectively. Analyze incidents to identify patterns and categories of impact, ensuring prompt resolution and minimal disruption. Use ticketing tools to manage and track incidents and service requests. Create and maintain reports on team performance, incident resolution, SLA adherence, and any breaches. Assist in the implementation of new IT service offerings and participate in infrastructure projects, such as building migrations, asset refreshes, and automation initiatives. Work closely with the project managers on escalations and project deliverables. Communicate with stakeholders, ensuring that they are kept informed of progress on critical incidents and service requests. Work closely with other departments and teams to ensure alignment of IT support with business needs. Ensure that the IT team adheres to all relevant compliance standards and internal policies, including data protection, security protocols, and regulatory requirements. Conduct regular audits and reviews of systems and processes to ensure compliance with company policies and industry regulations. Qualifications: Bachelors degree in Information Technology, Computer Science, or a related field. 5+ years of experience in IT support, with at least 2 years in a leadership or team lead role. Ability to work in a 24/7 environment and manage a team across multiple shifts.

Role & responsibilities Provide outside support to Retail Outlets for all IT calls ( Must have Knowledge on PC, printers & basic knowledge of networking , networking equipment). Coordinate with the Regional Coordinator for tasks and activities to be performed. Perform Periodic Preventive Maintenance activities. Get sign offs for activities performed from Store Manager, State IT team and send reports to Retail Helpdesk. Coordinate with Retail Helpdesk for ticket status and call closure. Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required. Coordinate with MSL logistics for spares availability. Perform initial physical inventory verification and asset tagging and submit reports. Carry out IMAC activity. Rollout activity. 50%-70% traveling will be there to cater services. Experience in Hardware & networking. Preferred candidate profile Need to visit multiple stores in all areas. Rotational Week off / No Fixed Sunday off. Bike Mandate. Working on National Holidays against which you shall be eligible for double pay. Public holiday will be working against which compensatory off will be provided.

Role & responsibilities • Provide outside support to Retail Outlets for all IT calls ( Must have Knowledge on PC, printers & basic knowledge of networking , networking equipment). • Coordinate with the Regional Coordinator for tasks and activities to be performed. • Perform Periodic Preventive Maintenance activities. • Get sign offs for activities performed from Store Manager, State IT team and send reports to Retail Helpdesk. • Coordinate with Retail Helpdesk for ticket status and call closure. • Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required. • Coordinate with MSL logistics for spares availability. • Perform initial physical inventory verification and asset tagging and submit reports. • Carry out IMAC activity. • Rollout activity. • 50%-70% traveling will be there to cater services. • Experience in Hardware & networking.

Role & responsibilities • Provide outside support to Retail Outlets for all IT calls ( Must have Knowledge on PC, printers & basic knowledge of networking , networking equipment). • Coordinate with the Regional Coordinator for tasks and activities to be performed. • Perform Periodic Preventive Maintenance activities. • Get sign offs for activities performed from Store Manager, State IT team and send reports to Retail Helpdesk. • Coordinate with Retail Helpdesk for ticket status and call closure. • Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required. • Coordinate with MSL logistics for spares availability. • Perform initial physical inventory verification and asset tagging and submit reports. • Carry out IMAC activity. • Rollout activity. • 50%-70% traveling will be there to cater services. • Experience in Hardware & networking.

**Urgent Hiring** Position: L1 Voice Call Coordinator Location: Ghansoli, Navi Mumbai Experience : Fresher- 2 Years Male Candidate Required Freshers are welcome! Role & responsibilities Communication skills to handle escalation calls and Assist users on priority. Analysts shall have good conduct and behavior and gain customer confidence. Adhere to the processes defined and procedures. Understanding and adhering to Service Desk processes and escalation processes. Proactive and good listener. Pacify angry users. Ability to understand and follow the process defined. Ability to build long lasting professional relationships with internal management team and client management team. Ensure Customer Satisfaction. Preferred candidate profile Graduated in any stream. Voice background will be an added benefit. Should be good in communication in both English & Hindi. Knowledge of additional languages will be an added advantage. Fresher (Male)

Role & responsibilities Proven experience with network capacity planning, network security principles, and general network management best practices. Experience of handling customer from initial point to escalating to next level based on complexity of the issue. Good Understanding of Routing and Switching protocols like OSPF, BGP, MPLS, ISIS Understanding of TCP/IP and other networking protocols like DHCP/DNS/CDP/ARP etc. Act as a point of contact for NOC team during the shift hrs. and escalate to concerned stakeholders as defined. Good hands experience on Cisco IOS/IOS-XR and Juniper junos Responsible for providing L2 network and security operations support. Design and deploy company LANs, WANs, and wireless networks, including Routers, switches and Firewalls. Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices. Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, Frame Relay, and Metro Ethernet. Adhere with change management process and will provide daily and weekly reports to leads/managers.

Role & responsibilities Expertise in Windows Server and VMware server administration. Strong knowledge of server virtualization technologies, such as VMware or Hyper-V. In-depth understanding of networking concepts, protocols, and services (TCP/IP, DNS, DHCP, VPN). Experience with server security practices, including access controls, patch management, and vulnerability assessments. Solid understanding of storage technologies, RAID configurations, and SAN/NAS solutions. Experience with server monitoring and management tools, such as Nagios, Zabbix, or SolarWinds. Strong problem-solving and analytical skills, with the ability to troubleshoot complex server issues. Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams and stakeholders. Relevant certifications, such as Server Administrator.