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Eagle Information Systems
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Customer Support Executive

Customer Support Executive

Eagle Information Systems

0 - 3 years

1 - 3 Lacs

Jamnagar

Posted:1 month ago| Platform:

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Skills Required

Excel Report Preparation Communication Skills Fluent English Soft Spoken Email Writing Powerpoint

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: Customer Support Executive Location: Jamnagar Shift: General (Day Shift) Experience: Fresher to 2 Years Salary: Negotiable based on interview performance Job Summary: We are looking for a proactive and customer-focused Customer Support Executive to join our team in Jamnagar . The ideal candidate should possess strong communication skills, hands-on experience with Excel and PowerPoint , and a positive attitude towards handling customer interactions. This role will involve preparing reports, collecting customer feedback, and ensuring smooth and effective communication across touchpoints. Key Responsibilities: Address and resolve customer queries via phone, email, or chat in a professional manner. Prepare accurate and timely reports using MS Excel and PowerPoint . Record and follow up on customer feedback to improve service quality. Coordinate with internal teams to resolve issues and ensure customer satisfaction. Maintain clear and organized records of all customer interactions. Requirements: 0 to 2 years of experience in a customer support or similar role. Excellent verbal and written communication skills. Proficiency in MS Excel (e.g., basic formulas, formatting, charts) and PowerPoint . Strong interpersonal and problem-solving skills. Ability to work effectively in a general/day shift. Any graduate (preferred).

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Customer Support Executive