325 Feedback Management Jobs

Execute end-to-end PMS cycles & appraisals, Design and deliver L&D programs, Conduct training needs analysis , Support PIPs & coach Managers ,Analyze performance & L&D metrics, Identify high-potential talent & create development plans. Required Candidate profile 3-8 years of experience in PMS, L&D,. Exp of competency frameworks, & feedback .Exp in Identifying & Coordinating training programs. Excellent communication, facilitation skills .

As an Assistant Customer Relation Manager at Mercedes-Benz dealer in Chandigarh, you will play a crucial role in ensuring the highest level of customer satisfaction and customer retention. Your responsibilities will include: - Planning and executing all CRM activities to enhance customer satisfaction and retention. - Providing detailed information about the products and services offered by the Mercedes-Benz dealer in the area. - Bringing in and retaining after-sales business with the dealership. - Reminding customers about periodic maintenance and facilitating their visit to the dealership through service booking. - Listing the details of all prospects interested in purchasing Mercedes-Benz ...

As a Senior Fashion Consultant specializing in Luxury Occasion Wear Segment, you will be responsible for curating and styling luxury wardrobes for clients. Your key responsibilities include: - Building strong customer relationships - Assisting with personal shopping and couture selections - Taking ownership in achieving sales targets - Identifying customer needs and providing end-to-end product knowledge - Ensuring appropriate actions are taken on customer requests - Providing instant feedback of Customers/Stock to the Managers/Head-Office - Ensuring the merchandise is maintained as per the styling guidelines - Timely updating of daily sales report The ideal candidate for this role would hav...

JOB DETAILS Customers may be dealt with in person, on the phone, or in a virtual manner Service managers may have to deal with customers who are dissatisfied with the service they have received Lead and manage a team of experienced practitioners Feedback should be collected and addressed appropriately

About Us: We are a well-established auditing and compliance firm offering end-to-end services in GST, TDS, ITR filing, accounting, company registration, and financial compliance. Our clients include startups, SMEs, and established businesses across diverse sectors. We focus on timely delivery, accuracy, and helping clients stay 100% compliant with Indian regulations. Role: We are seeking an experienced Customer Delight Executive (CDE) with 1-5+ years of experience in any CRM Software (i.e) Zoho CRM, etc(mandatory) to manage client engagement, retention & satisfaction. Key Responsibilities: Handle customer inquiries, complaints, feedback through phone, email & chat. Answer incoming calls from...

About Us: We are a well-established auditing and compliance firm offering end-to-end services in GST, TDS, ITR filing, accounting, company registration, and financial compliance. Our clients include startups, SMEs, and established businesses across diverse sectors. We focus on timely delivery, accuracy, and helping clients stay 100% compliant with Indian regulations. Role: We are seeking an experienced Customer Delight Executive (CDE) with 1-5+ years of experience in any CRM Software (i.e) Zoho CRM, etc(mandatory) to manage client engagement, retention & satisfaction. Key Responsibilities: Handle customer inquiries, complaints, feedback through phone, email & chat. Answer incoming calls from...

As a Client Communication Executive, your role will involve acting as a bridge between clients and the internal team to ensure smooth communication, efficient operations, and timely delivery of services. Your responsibilities will include: - Interacting and communicating with clients to understand their branding and advertising requirements. - Collecting, documenting, and sharing client briefs with the internal team clearly and effectively. - Coordinating day-to-day operations to ensure timely and accurate delivery of services. - Preparing and presenting client presentations (PPTs) as required. - Following up with clients for feedback, approvals, and revisions. - Maintaining strong working r...

As an Associate Product Manager (APM) at InMobi, you will be supporting the product team in building the next-generation ad management platform. Your role will involve working on campaign templates, creative automation tools, and pixel analytics. This hands-on position is ideal for individuals aspiring to break into product management and experience rapid growth. **Responsibilities:** - Assist in defining and refining product specs, PRDs, and user stories - Conduct QA testing, competitor benchmarking, and user interviews - Own sprints and collaborate with engineering for smooth execution - Analyze product usage and performance metrics to suggest improvements - Collaborate with design on wire...

As a Recruiter/TA at Shrianand Poly in Gurugram, your role will involve sourcing, screening, and selecting qualified candidates to fill open positions within the organization. You will coordinate with hiring managers, conduct interviews, and manage the end-to-end recruitment process. Key Responsibilities: - Conduct end-to-end recruitment for all positions. - Manage high-volume hiring campaigns and meet recruitment deadlines. - Use various channels such as job portals, social media, and employee referrals to source potential candidates. - Schedule and coordinate interviews with hiring managers and candidates. - Gather detailed feedback from hiring managers post-interview to improve the recrui...

As a Resident & Project Coordinator, your role involves managing accommodations and projects for international participants. Your responsibilities include: - Performing administrative and operational tasks for managing the accommodations of the organization. - Arranging and coordinating pickup and drop for all participants using services like UBER and other available options. - Assisting participants in understanding their project, Indian culture, and the rules of SBB during the welcome orientation. - Managing vendor relationships and coordinating with various vendors such as food, cleaning, and travel. - Ensuring participants adhere to accommodation rules and other regulations, and resolvin...

As a Customer Service Manager, you will be responsible for supervising a team of customer support professionals, monitoring the entire customer service process, and resolving customer issues efficiently. Your key responsibilities will include: - Creating procedures and policies to ensure effective customer service - Planning and implementing training programs for customer support professionals - Standardizing the customer service delivery across the organization - Interviewing potential candidates and recruiting the best candidates for the team - Tracking the performance of every customer service representative and conducting quality assurance surveys - Conveying customer feedback to the tea...

As an intern at the company, your role involves managing inbound and outbound client communications via calls, chat, and email. You will be responsible for maintaining and updating client pages to ensure accuracy and timely changes. Additionally, you will assist clients with onboarding, setup, and usage of SocialAddress features. Conducting Google Meet sessions to explain product features and resolve client issues will also be part of your day-to-day responsibilities. It is essential to record and track all customer interactions and feedback systematically, ensuring high levels of customer satisfaction through prompt and effective responses. You will need to follow up on client issues until ...

As a Sales and Marketing Strategist, your role involves developing strategies to drive sales growth in the assigned area. You will be responsible for managing an efficient distribution network to improve sales performance and leading the sales team towards revenue enhancement. Conducting market research to understand competitors and market trends will be a key aspect of your job. Your innovative ideas and suggestions will be crucial in improving the market presence. Key Responsibilities: - Develop sales and marketing strategies to drive sales growth - Manage an efficient distribution network to improve sales performance - Lead the sales team for revenue enhancement - Conduct market research ...

As a Customer Success Executive at our company, your primary focus will be on ensuring that users derive maximum value from our product and remain engaged. You will play a crucial role in identifying customers who uninstall our app, reaching out to them, resolving their issues, and assisting them with reinstallation through various communication channels such as email, calls, or other platforms. Key Responsibilities: - Own and manage customer relationships post-onboarding to enhance retention rates and overall satisfaction. - Handle both inbound and outbound communication via email, calls, or chat to assist and engage customers effectively. - Proactively monitor app uninstalls and engage wit...

As a Domestic IT Recruiter at our company in Bangalore, your role involves developing a good understanding of client companies, including their industry, work culture, and environment. You will be responsible for creating an inspiring team environment with open communication culture. Your key responsibilities will include: - Advertising vacancies through various mediums such as newspapers, websites, and magazines. - Utilizing social media to attract candidates, advertise positions, and build relationships with potential candidates and employers. - Identifying and approaching suitable candidates through headhunting methods and utilizing candidate databases for matching suitable candidates wit...

Job Title: Customer Relations Executive Location: Ahmedabad, Head office Department: Sales Department Reports To: Sales Manager Job Summary: The Customer Relations Executive will be responsible for managing and nurturing relationships with our customers. The role requires excellent communication skills, a customer-centric approach, and the ability to address and resolve customer inquiries and concerns effectively. The executive will serve as a key point of contact between the company and its clients, ensuring customer satisfaction and promoting long-term business relationships. Key Responsibilities: Customer Interaction: Serve as the primary point of contact for customer inquiries, ensuring ...

As a successful candidate for this role, you will be responsible for setting clear team goals and KPIs, delegating tasks, and setting project deadlines. You will oversee the day-to-day team operations and performance, conducting regular performance evaluations. Creating a healthy and motivating work environment is crucial, along with developing a well-designed and motivating evaluation program. Key Responsibilities: - Set clear team goals and KPIs - Delegate tasks and set project deadlines - Oversee day-to-day team operations and performance - Conduct regular performance evaluations - Create a healthy and motivating work environment - Develop a well-designed and motivating evaluation program...

Role Overview: As a Data Analyst in our organization, you play a crucial role in driving data-informed decision-making within the eCommerce and digital operations. Your responsibilities include collecting, analyzing, and interpreting data from various sources to enhance customer experience, support business growth, and improve operational efficiency. By delivering actionable insights through performance reporting, customer behavior analysis, and A/B testing, you contribute significantly to the success of the eCommerce platform. Key Responsibilities: - Develop and implement a comprehensive eCommerce strategy to increase online traffic, conversion rates, and overall sales. - Identify new busin...

As a Sales Engineer at RS Components in India, your role involves driving profitable sales growth, exhibiting flexibility, and thriving in a fast-paced setting. By leveraging customer experience to drive business opportunities, engaging in value-based sales, executing long-term commercial strategies, and conducting market research, you will contribute to achieving and exceeding sales and key customer metrics. Key Responsibilities: - Set targets, manage costs, and enhance the average order value, breadth of purchases, and order frequency in the assigned territory. - Maximize customer engagement through effective call cycle management, prepare regular reports, maintain data integrity, and prom...

As a Garment Designer at Swanky Threads, your role will involve designing and developing garments with a special focus on hand embroidery and intricate detailing. You will be responsible for overseeing daily studio operations, managing workflow among team members, and coordinating with artisans and tailors to maintain efficiency and quality. Additionally, you will interact with clients to understand their requirements and suggest design ideas, ensuring timely delivery of high-quality orders. Your responsibilities will also include managing client fittings, feedback, and alterations to support the brand's growth through professional and premium client experience. Key Responsibilities: - Desig...

As a Collections Executive, your role revolves around achieving the collections target in your assigned area by following SOPs and legal norms. Here are the key responsibilities you will be handling: - Handle collections for the assigned area and meet collection targets on resolution, flows, credit cost, and roll rates (based on the bucket). - Update trail needs in the system and report to relevant stakeholders. - Ensure customer satisfaction by promptly resolving customer issues and complaints, conducting personal visits to assigned customers, applicants, co-applicants, and collateral properties. - Drive resolution through personal visits to meet the set target. - Manage trail/feedback in M...

As a Product Delivery Associate in Card Installments UAT, you play a crucial role in ensuring the quality and reliability of products. Your work directly impacts the customer experience by executing testing-related tasks across multiple projects, being part of a dynamic team that values precision, collaboration, and innovation. **Key Responsibilities:** - Execute testing tasks for multiple projects, including test execution, defect triaging, and test reporting. - Ensure comprehensive test coverage by understanding business requirements and testing scope. - Manage test execution to verify code validity against all requirements. - Oversee defect management and resolution processes. - Communica...

As a Collections Manager at CreditMitra, your role involves managing and recovering overdue and non-performing personal loan accounts. You will engage with guarantors or family members, monitor allocated loan portfolios, and track follow-ups and resolutions in the internal system. Classifying delinquent accounts into buckets and prioritizing actions accordingly will be key responsibilities. Key Responsibilities: - Manage and recover overdue and non-performing personal loan accounts. - Engage with guarantors or family members when necessary for facilitating recoveries. - Monitor allocated loan portfolio, track follow-ups, and resolutions in the internal system. - Classify delinquent accounts ...

Role & responsibilities : Deliver instructor-led training sessions on Microsoft Azure services and solutions. Design and update training curriculum , presentations, and hands-on labs. Conduct practical workshops to reinforce learning. Provide mentorship and guidance to learners, addressing queries and real-world challenges. Prepare participants for Microsoft Azure certifications (e.g., Azure Administrator, Solutions Architect). Stay updated with latest Azure features and best practices . Assess learner progress through evaluations and feedback sessions . Collaborate with other trainers and subject-matter experts to ensure content accuracy. Preferred candidate profile Bachelors degree in Comp...

We are hiring an Animal Shelter Caretaker to support daily shelter operations and ensure high standards of animal welfare. The role involves feeding, cleaning, basic animal handling, monitoring health, and managing routine care and shelter upkeep. Required Candidate profile Prior 1+ year experience Animal Care & Shelter Management with Diploma in Veterinary Science.Own vehicle with a valid driving licence will be an add on. Perks and benefits Accommodation, food & performance-based incentives