Hub Manager

Company Description

Shadowfax is one of India’s leading providers of fast, reliable, and tech-driven logistics solutions. Catering to e-commerce, D2C, hyperlocal, and quick commerce brands, the company offers services like express parcel, same-day and next-day delivery, reverse logistics, and fulfilment. With a presence in over 2,200 cities and 14,300 PIN codes, Shadowfax delivers over 1.5 million daily shipments and has fulfilled more than 1 billion deliveries. Known for innovation, operational excellence, and sustainability, Shadowfax incorporates cutting-edge technology, including intelligent routing and EV fleets, to ensure efficiency, transparency, and eco-friendly logistics. Committed to shaping the future of logistics, Shadowfax empowers businesses to scale effectively and deliver exceptional customer experiences across India.

Role Description

This is a full-time, on-site role for a Hub Incharge located in Manamelkudi. The Hub Incharge will oversee daily operations, ensuring efficient handling of shipments, team coordination, and warehouse management. Responsibilities include monitoring delivery partner performance, maintaining inventory accuracy, streamlining operations, and implementing technology-driven solutions to enhance productivity and customer satisfaction. The role also involves operational planning, problem-solving, and adherence to safety and compliance standards.

Qualifications

• Strong knowledge and skills in logistics, inventory management, and operational processes
• Team leadership, organizational, and interpersonal skills to manage delivery partners and operational staff effectively
• Familiarity with technology-driven tools and systems, including route optimization and logistics software
• Problem-solving and analytical thinking abilities to manage operational challenges
• Experience in warehouse operations and knowledge of safety and compliance standards
• Proven ability to work in dynamic, fast-paced environments
• A bachelor's degree in a relevant field or equivalent work experience is preferred
• Previous experience in logistics and last-mile delivery or a similar role is advantageous