HRSS and People Analytics Director

ProductLife Group (PLG) is a dedicated life sciences outsourcing and consulting company. The group is having HQ in Paris and affiliates around the globe with teams in all key regions: North America, Europe and APAC. We are currently looking for the Head of HR Services Center and People Analytics in India.

The Human Resources team supports our employee population by providing the structure, care, and development needed for individual employees to be successful in their own careers, which in turn contributes to the overall growth and success of the Company. Our Human Resources department is organized in three strategic pillars:

• Global Business Unit HRBPs
• Country / regional HR directors
• Centers of Excellence

This position if part of the Centers of Excellence team and reports to the Chief People Officer.

Role Overview

The Head of HR Services Center and People Analytics is responsible for leading efficient, compliant, and data-driven HR service delivery across the organization. This role combines operational excellence in HR administration and payroll with strategic leadership in people data, analytics, and process transformation. Acting as a key partner to HR and business leaders, the role ensures seamless HR operations, high-quality data insights, and a culture of continuous improvement.

Key Responsibilities

HR Services and Operations

• Lead the end-to-end management of

  HR administration and payroll

  , ensuring accuracy, timeliness, and compliance with local regulations.
• Design, implement, and continuously improve

  HR service delivery processes

  , focusing on simplification, standardization, and automation.
• Ensure

  regulatory and internal policy compliance

  across all HR administrative and payroll activities.
• Serve as the primary point of escalation for

  HR Business Partners and HR Directors

  on complex employee and manager inquiries.

People Data, Reporting, and Analytics

• Define and maintain

  people data standards and governance frameworks

  to ensure data integrity and consistency across systems.
• Develop and implement

  dashboards and standardized reports

  that provide actionable insights for HR and business decision-makers.
• Deliver

  ad-hoc analyses

  and support data-driven strategic planning initiatives.
• Advance the organization’s

  people analytics capabilities

  , moving toward predictive and strategic insights.

Stakeholder and Vendor Management

• Collaborate closely with

  HR, IT, Finance, and business leaders

  to align systems, processes, and data flows.
• Manage relationships with

  external HR service providers

  , ensuring service excellence, contractual compliance, and cost efficiency.
• Act as a

  trusted advisor

  on HR systems, data management, and process optimization.

Leadership and Transformation

• Lead, develop, and inspire the

  HR Services and People Analytics team

  , fostering engagement, capability growth, and high performance.
• Champion

  change management

  within the HR function to drive adoption of new processes, tools, and data practices.
• Contribute to the

  HR digital transformation agenda

  , ensuring alignment with broader business and talent strategies.
• Promote a culture of

  continuous improvement, innovation, and accountability

  across the HR operations landscape.

Qualifications and Education Requirements

PLG is looking for individuals with a record of excellence and achievement. You have proven that you are able to manage difficult tasks and are keen to work in an entrepreneurial company where you can get involved in a variety of work. You are passionate about what you do. Specifically, you have:

1. Business acumen with a strong interest and good knowledge and experience in analytics
2. Capacity to understand internal clients’ needs and identify how people data will address these needs
3. Very good understanding of the HR roles and processes in contemporary companies
4. Good project skills. Interest in defining, structuring and enhancing data
5. Capacity to embark PLG's collaborators and the HR teams in the related change management

Experience : 7-10 years minimum in a Global setup