HR Service Delivery Associate

Skill required: Employee Services - Employee Data Process Design
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Employee Services - More into query/case management You will effectively maintain employee information that meets the organization s legal obligations and assists in human resource management and planning by recommending, developing and the HR Operations team implementing new processes and analyses. The design of employee data processes to manage employment data, records and transactions using standard technologies and processes.
What are we looking for? Minimum one to two (1-2) years of professional HR experience, with a focus in HR data administration on Success factors is preferred. Experience working in shared services environment desirable. Experience working with solution center technology (e.g., case management) or HR systems and work intake system like ServiceNow will be preferable. Strong analytical skills, attention to details. Strong communication skills written and verbal. Strong interpersonal skills and ability to focus on customer service. Experience working with customers across different geographies will be an added advantage •EDUCATIONAL QUALIFICATIONS - Graduate or Postgraduate EXP - 1 - 4 years Ability to practice good judgement and strong decision making skills. Ability to handle confidential and sensitive information; acts in an honest and professional manner. Ability to navigate computerized data entry system or other relevant applications. Ability to prioritize and multitask.
Roles and Responsibilities: •Process employee code creation new hires , Leaves, separations, employee status changes, and other employee lifecycle events for India and Rest of asia regions.Resolving the HR requests/cases in servicenow by adhering the HR SOPs/process steps. Process pay changes, including promotions / demotions and ad hoc wage / salary changes and global mobility transactions. Share the inputs to payroll team for any payroll related transactions. Support in Annual pay planning by coordinating cross functional team. Review process related documentation and update the concerned team. Ensure that all necessary documents and approvals have been received and information is entered accurately. Resolve errors related to job or employee information. Conduct data quality reviews, monitor and correct processing errors. Process Global Mobility Cost Projections. Coordinate data entry into third party systems where not automated. Maintain employee files and records to meet recordkeeping requirements. Will be working on various processes and domains across different geographies. Assist in testing HRIS/HRMS upgrades and new system functionality. May cross train in other areas and “fill in” for administrative responsibilities during temporary absences or during periods of heavy workload. Assist team members with problems, concerns, or questions relating to employee data, jobs and positions, and compensation and pay administration. Communicate questions, concerns or issues, and suggests resolutions to the team lead.