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Accenture in India
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HR Service Delivery Analyst

HR Service Delivery Analyst

Accenture in India

3 - 5 years

0 Lacs

Gandhinagar Gujarat India

Posted:1 day ago| Platform:

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Skills Required

service data analysis reporting strategy consulting technology network power agility support reports excel vba automation communication reliability query management writing collaborative pronunciation updating development consistency checks documentation training

Work Mode

On-site

Job Type

Full Time

Job Description

Skill required:

Employee Services - Data Analysis Reporting

Designation:

HR Service Delivery Analyst

Qualifications:

Any Graduation

Years of Experience:

3 to 5 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs The person taking up this role will be responsible for the preparation and support of standard MIS reports, using data from internal and client systems. This is an execution-focused role requiring hands-on proficiency in Excel, with basic exposure to PowerQuery and VBA for automation. The ideal candidate should have a keen eye for detail, the ability to work with data accurately, and a willingness to learn and grow in a data-driven environment. Strong communication skills, reliability, and a service-oriented mindset are essential. Employee Services - More into query/case management Collect, interpret, and present data in a clear and meaningful manner, facilitating informed decision making. This skill involves not only analyzing data but also effectively communicating findings through reports, visualizations, and dashboards to convey insights and support organizational objectives.

What are we looking for?

Written and verbal communication
Detail orientation
Critical Thinking
Problem Management MIS Reporting HR Domain MS Office (Excel) Email Writing Skills Problem solving skills (Analytical skills / Collaborative thinking/ Adaptable to change) Verbal Communication : Sentence Mastery, Vocabulary,Fluency,Pronunciation Customer Service Skills; VBA / PowerQuery Roles and Responsibilities:
In this role you are required to do analysis and solving of lower-complexity problems
Your day to day interaction is with peers within Accenture before updating supervisors
In this role you may have limited exposure with clients and/or Accenture management
You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments
The decisions you make impact your own work and may impact the work of others
You will be an individual contributor as a part of a team, with a focused scope of work
Please note that this role may require you to work in rotational shifts Key responsibilities:
Support the development and delivery of standard recurring reports using Excel and data from HCM systems like Workday.
Maintain consistency and accuracy across reporting outputs through regular checks and validation.
Identify and flag data anomalies or inconsistencies to the senior team for resolution.
Support team initiatives and contribute to operational deliverables as assigned.
Collaborate with team members to meet reporting timelines and service level commitments.
Assist in root cause investigations for reporting issues and contribute to documentation of corrective actions.
Participate in training, documentation, and knowledge-sharing activities to build reporting skills.
Be flexible and ready to work in rotational shifts, as per business requirements.

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HR Service Delivery Analyst