HR Operations Specialist

Job Description

Compliance & Auditory Support: Ensure adherence to relevant labor laws and regulations, including data privacy regulations. Auditory support from the CHR team, as needed. HR Support: Provide administrative support to employees and managers on HR-related queries, such as leave requests, benefits enrollment, and HR policies. Supporting the evening shift employees once a week. Supporting Jasola office employees once a month. Process Improvement: Identify and suggest improvements to HR processes to enhance efficiency and effectiveness. Communication: Communicate HR policies, procedures, and changes to employees in a clear and concise manner. Onboarding and Offboarding: Coordinate onboarding and offboarding processes for new and departing employees, pre-onboarding plan, DOJ programs, including preparing necessary documentation, ensuring a smooth transition. Managing probation management. Employee Records: Maintain accurate and up-to-date employee records in the HRIS system, including personal data, employment contracts, compensation, and benefits information, as required. Data Analysis & Reporting: Create reports on HR data, including employee demographics, turnover rates, and other key performance indicators. Stakeholder Management: Collaborating with various stakeholders, including HR, IT, WPS, and other departments. Vendor Management: Managing vendors for Insurance, PF, Statutory Compliance, Payroll, etc. Project Leadership: Leading and contributing to HR projects and workstreams, such as organizational changes or system implementations. Policy Development and Maintenance: Developing, maintaining, and reviewing HR policies and procedures, and ensuring effective communication of changes. Training and Support: Providing training and support to employees and managers on HR processes, systems, and workflows. Conducting sessions as and when needed. HR Support Tool Management: Managing the local HR shared drive requests as well as the tickets received on the support tool. Benefits Administration: Managing employee benefits programs, enrollment, claims, and vendor relationships. Letters Creation & Background Verification: across employee life cycle, SPOC for background verification, overseeing e-filing process. L&D Calendar (ENRICH) Coordination & Support: Managing the calendar, working with internal trainers, coordinating the schedule, pre & post training support, sharing feedback & analytics, LMS coordination from CHR, working closely with CHR team members. Job Posting Qualifications M.B.A/P.G. in any field. Additional professional certification would be an added advantage. 8-12yrs of experience in HR operations Strong knowledge of HR practices, policies, and procedures. Knowledge of relevant Indian labor laws and regulations is a must. Proficiency in HRIS systems, such as SAP & Workday Experience in benefits administration Experience in Retirals management High proficiency in MS Excel & PowerPoint