HR & Operations Manager

The HR & Operations Manager will oversee recruitment, employee management, organisational processes, and operational efficiency. The ideal candidate is structured, people-focused, proactive, and capable of building strong systems within the organisation.

Key ResponsibilitiesHuman Resources

• Manage end-to-end hiring: job posting, screening, interviewing, and onboarding.
• Develop HR policies, processes, and documentation to maintain discipline and professionalism.
• Maintain employee records, attendance, leaves, and payroll coordination.
• Oversee employee engagement, performance reviews, and grievance handling.
• Ensure a healthy, transparent, and positive work culture.
• Conduct training sessions and identify skill development needs.
• Ensure compliance with labour laws and company policies.

Operations

• Ensure smooth daily operations across departments.
• Implement systems and SOPs for better workflow and accountability.
• Coordinate between teams to ensure timely delivery of projects and tasks.
• Monitor work quality, deadlines, and departmental performance.
• Handle vendor management, procurement, and general office administration.
• Assist management in planning, budgeting, and resource allocation.
• Work closely with founders and managers to execute strategic initiatives.

Requirements

• Bachelor’s degree in HR, Business Administration, or related field. (MBA preferred)
• 3–6 years of experience in HR or operations, preferably in a creative/digital agency.
• Strong organisational and leadership skills.
• Excellent communication and interpersonal abilities.
• Knowledge of HR policies, labour laws, and operational management.
• Ability to handle pressure, multitask, and maintain confidentiality.
• Proficiency in MS Office/Google Workspace.

What We Offer

• Competitive salary based on experience
• Professional workplace with growth opportunities
• Supportive team environment
• Opportunity to build and shape company systems

Job Type: Full-time

Pay: ₹20,000.00 - ₹35,000.00 per month

Work Location: In person