Company Description
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.
ABOUT THIS JOB
The Operations Specialist is an integral part of the People Team, which spans globally, providing transactional support for employee record changes, including but not limited to compensation and organizational changes. This role partners with our HR Business Partners and other functional teams, to ensure workforce management actions are appropriately translated and captured in all appropriate HR systems. The HR Operations Analyst reports to the People Operations Lead.
Roles & Responsibilities
- Headcount Management
- Partner with HR Business Partners and the data processing team as appropriate to ensure headcount changes (for new headcount and promotions) are processed successfully and efficiently through our systems.
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Work with our data processing team to ensure requests are moving through the workflow accurately and on time.
- Organizational Changes
- Processing of organizational changes including cost center, manager changes, vacancy requests to meet SLAs
- Compensation Changes
- Partner with the HR Business Partners and Talent Acquisition Specialists to ensure compensation change requests are processed accurately and timely through our HR systems.
- Processing of compensation changes including title, salary, bonus and job code to meet SLAs
- Process efficiency & problem solving
- Identify opportunities to make process more efficient and take a problem-solving approaching to challenges that arise
Qualifications
- Bachelor's degree preferred
- 2 - 4 years of work experience (including internships)
- SAP, Successfactors, ServiceNow knowledge strongly preferred
- Strong organizational skills and attention to detail
- Ability to work independently in a fast paced environment
- Excellent oral and written communication skills
- Strong business acumen and high level of professionalism
- Strong analytical skills
- Detail-orientated
- Organization and time management skills
- Flexibility and the ability to manage multiple ongoing projects/tasks
- Engaging and proactive team player
- Customer service orientation
- Sense of urgency
- Must be proficient with Google Suite
- Demonstrates high degree of integrity and maintains confidentiality
- Needs to be flexible to be available for majority of Asia Pacific time zones
Additional Information
Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.
