Key Responsibilities:
Analyze information and recommend HR solutions.
Identify problems and evaluate solutions to enhance manager and employee performance and experience.
Manage and execute special projects, including setting timelines, coordinating with stakeholders, conducting research, organizing information, and processing transactions.
Prepare reports by collecting, analyzing, and summarizing data and trends.
Ensure compliance with local legal requirements by staying informed of existing and new legislation, enforcing policies, and advising management on necessary actions.
Deliver exceptional onboarding experiences for all new hires.
Process and file new hire documentation in coordination with payroll and legal vendors.
Administer the Employee Satisfaction Survey.
Address employee relations matters, concerns, and disciplinary or performance issues.
Update and revise employment policies and procedures as legally required or business needs dictate.
Support a positive work environment by managing daily office tasks.
Assist with employee onboarding and offboarding processes.
Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.
So, do you have what it takes to become a HR Generalist
Excellent verbal and written communication skills.
BPO background and experience is a mandatory. Candidate should be comfortable with Night shifts
Excellent interpersonal, negotiation, and conflict resolution skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Thorough knowledge of employment-related laws and regulations.
Eligibility
Overall Experience: 12- 24 months of professional experience. International Call center experience is highly preferred.
Education: Master s degree/PG in Human Resources