HR and Client Success Executive

HR and Client Success Executive

You'll act as the bridge between our clients, resume writers, and personal branding partners ensuring every client gets a seamless, high-touch experience from profile creation to job placement support.

If you enjoy people, processes, and impact this is for you.

Key Responsibilities

• Client Coordination:

  Serve as the main point of contact for clients, guiding them through every step of their personal branding and job search journey.

• Resume & Branding Management:

  Coordinate with resume writers, LinkedIn specialists, and other vendors to ensure timely, high-quality deliverables.

• Job Search Support:

  Help clients identify and prioritize opportunities, track applications, and optimize their job search strategy.

• Project Management:

  Maintain timelines, monitor progress, and ensure smooth communication between clients and the creative/branding teams.

• Quality & Experience:

  Review client deliverables for consistency, tone, and alignment with brand positioning before final delivery.

• Data & Reporting:

  Track success metrics, feedback, and client satisfaction to continuously improve our process.

What We’re Looking For

• 0-3 years of experience in

  career services, HR, recruitment, client servicing, or project management

• Excellent communication and interpersonal skills — you’ll be speaking with senior professionals regularly
  
• Strong organizational and multitasking abilities
  
• Comfort working with writers, designers, and clients simultaneously
  
• A problem-solver who takes ownership and thrives in a dynamic, outcome-driven environment
  

Preferred (Not Mandatory)

• Background in

  personal branding, resume writing, or HR consulting

• Familiarity with LinkedIn optimization, ATS tools, or job search strategies
  
• Experience working with CXO or mid-senior level professionals