HR Analyst

About PocketPills Pocketpills is Canada s online pharmacy. We are revolutionizing the pharmacy experience by combining personalized care with innovative proprietary technology. We are a team of healthcare professionals, technologists, customer service working to provide personalized care, support and timely medications for our members. Through our easy-to-use app and website, members can fill prescriptions, order refills and consult with certified health care professionals wherever and whenever they need. With a presence across multiple provinces in Canada, we are committed to making medication more accessible and affordable for all Canadians. Pocketpills is one of Canada s fastest-growing health tech companies, with more than 500,000 members and counting. At Pocketpills, we prioritize a member-focused approach and seek passionate individuals who resonate with our core values: People First, Celebrate the Why!, Be Accountable, Act with Honesty and Integrity, and Think Big, Start Small, Move Fast. Join us in making a meaningful impact in health tech! Website: https://www.PocketPills.com/ Position Overview The HR Analyst is responsible for ensuring efficient administrative operations while fostering a positive and engaging work environment. This role combines administrative expertise with a passion for employee well-being and engagement, contributing to organizational effectiveness and a thriving workplace culture. Key Responsibilities 1. Administrative Support Manage daily office operations, including scheduling, correspondence, and record-keeping. Maintain and organize office supplies, facilities, and equipment to ensure a productive workspace. Handle internal and external communication, including emails, calls, and memos. Support leadership and other departments with administrative tasks as required. 2. Employee Engagement: Design and implement initiatives to boost employee engagement, satisfaction, and retention. Organize team-building activities, workshops, and events to promote a collaborative culture. Act as a point of contact for employee concerns, ensuring timely resolution and follow-up. Conduct surveys, analyze feedback, and recommend actionable improvements for engagement. 3. Data Management Reporting: Maintain employee records, engagement metrics, and administrative documents with confidentiality. Prepare reports on engagement initiatives and administrative processes for leadership review. 4. Continuous Improvement: Identify gaps in employee satisfaction and develop innovative solutions to address them. Proactively suggest improvements to administrative systems and workplace engagement strategies. Qualifications: Bachelor s degree in Business Administration, Human Resources, or a related field preferred. Experience: Minimum of 2-4 years in administrative roles, HR, or employee engagement. A proven track record of planning and executing engagement initiatives is a plus. Skills: Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with HRIS tools is advantageous. Creative thinking with a solution-oriented approach.