Housekeeping Supervisor/Executive

Role & responsibilities

As a Cinema Housekeeping Executive, your role is vital in ensuring a clean, safe, and welcoming environment for cinema patrons. Your leadership and dedication to maintaining cleanliness standards will contribute to the overall success and reputation of our cinema while providing an exceptional experience for our guests.

Team Leadership

• Supervise and manage the housekeeping team, including room attendants, janitors, and maintenance staff.
• Assign daily tasks, set cleaning schedules, and ensure that all areas are adequately staffed.
• Train and mentor staff to maintain high cleaning standards and excellent customer service.

Cleaning and Maintenance

• Oversee the cleanliness and maintenance of all cinema areas, including auditoriums, lobbies, restrooms, concession stands, and staff areas.
• Conduct regular inspections to ensure cleanliness, organization, and compliance with sanitation standards.
• Coordinate with maintenance and repair teams to address issues promptly.

Inventory Management

• Manage inventory levels of cleaning supplies, equipment, and restroom amenities.
• Place orders for supplies as needed, ensuring timely delivery and cost efficiency.
• Implement inventory control measures to minimize waste and losses.

Guest Satisfaction

• Respond promptly to guest feedback, concerns, and complaints related to cleanliness and hygiene.
• Collaborate with other departments to ensure a seamless and enjoyable cinema experience for patrons.
• Strive to exceed guest expectations by maintaining a clean and comfortable environment.

5. Safety and Compliance:

• Ensure that housekeeping operations comply with safety, health, and sanitation regulations.
• Maintain and enforce safety standards to protect both guests and staff.
• Conduct regular safety training for housekeeping staff.

6. Budget Management:

• Assist in managing the housekeeping department's budget, including labor costs and supply expenses.
• Monitor expenses and implement cost-saving measures while maintaining service quality.

7. Reporting:

• Generate regular reports on housekeeping operations, including cleaning schedules, inventory status, and performance metrics.
• Provide insights and recommendations for improving efficiency and guest satisfaction.

Qualifications:

• High school diploma or equivalent; additional education in hospitality or housekeeping management is a plus.
• Proven experience in housekeeping, janitorial, or similar roles, with at least 3-5 years in a supervisory capacity.
• Knowledge of housekeeping procedures, cleaning techniques, and the safe use of cleaning equipment.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Flexibility to work evenings, weekends, and holidays as required by cinema operations.
• Attention to detail and a commitment to maintaining high cleanliness standards.
• Basic computer skills for inventory management and reporting.

Please share your resume at the mentioned email with the subject line: 'Housekeeping Executive'."