Housekeeping Supervisor

Role Overview: You will supervise daily housekeeping operations, which include overseeing room cleaning, public area maintenance, and laundry services. Your responsibilities will involve inspecting guest rooms, corridors, and public areas to ensure that cleanliness and maintenance standards are met. Assigning tasks and creating work schedules for housekeeping staff will be part of your daily routine. You will need to adjust these schedules based on occupancy levels and events taking place. Additionally, you will be responsible for training and onboarding new housekeeping employees, ensuring they are familiar with proper cleaning techniques and safety protocols. Key Responsibilities: - Supervise daily housekeeping operations including room cleaning, public area maintenance, and laundry services - Inspect guest rooms, corridors, and public areas to ensure cleanliness and maintenance standards are met - Assign tasks and create work schedules for housekeeping staff, adjusting based on occupancy levels and events - Train and onboard new housekeeping employees on proper cleaning techniques and safety protocols - Manage inventory of cleaning supplies and linens, placing orders when supplies are running low - Report maintenance issues and follow up with the appropriate department for timely resolution - Monitor staff performance, provide feedback, coaching, and implement disciplinary actions when necessary - Ensure housekeeping team compliance with health and safety regulations, including OSHA standards - Handle guest complaints or concerns related to housekeeping services promptly and effectively - Assist in budgeting, planning, and cost control activities related to housekeeping operations Qualifications Required: - Previous experience in a supervisory role in housekeeping or related field - Strong understanding of cleaning techniques, safety protocols, and inventory management - Excellent communication and interpersonal skills - Ability to handle guest complaints professionally and efficiently - Knowledge of health and safety regulations, including OSHA standards (Note: No additional details of the company were present in the provided job description),