Thycaud, Thiruvananthapuram, Kerala
INR 0.14 - 0.16 Lacs P.A.
Work from Office
Full Time
Hotel Front Desk Associates responsibilities include: · Performing all check-in and check-out tasks · Managing online and phone reservations · Informing customers about payment methods and verifying their credit card data · We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. · Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. · Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities · Perform all check-in and check-out tasks · Manage online and phone reservations · Inform customers about payment methods and verify their credit card data · Register guests collecting necessary information (like contact details and exact dates of their stay) · Welcome guests upon their arrival and assign rooms · Provide information about our hotel, available rooms, rates and amenities · Respond to clients’ complaints in a timely and professional manner · Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs · Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests · Upsell additional facilities and services, when appropriate · Maintain updated records of bookings and payments Requirements and skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, Understanding of how travel planning websites operate, like Goibibo, and Make My Trip etc Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus Job Type: Full-time Pay: ₹14,000.00 - ₹16,000.00 per month Benefits: Paid time off Schedule: Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Thiruvananthapuram, Kerala
INR 1.92 - 2.04 Lacs P.A.
On-site
Full Time
Important: *Hotel Experience is compulsory* _ A Hotel Housekeeping Supervisor is a professional who monitors the work activities of cleaning personnel to ensure that they are providing a clean, orderly, and attractive environment for guests. They assign duties accordingly while inspecting all aspects to make sure everything meets industry standards and keeps an eye on customer satisfaction. Train housekeepers on cleaning and maintenance tasks Oversee staff on a daily basis Check rooms and common areas, Public Areas, including stairways and lounge areas, for cleanliness Schedule shifts and arrange for replacements in cases of absence Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves Participate in large cleaning projects as required Ensure compliance with safety and sanitation policies in all areas Maintain all room linen par stock Arrange staffs Duties and time Leadership qualities Job Type: Full-time Pay: ₹16,000.00 - ₹17,000.00 per month Benefits: Paid time off Work Location: In person
Thiruvananthapuram
INR 1.92 - 2.04 Lacs P.A.
On-site
Full Time
Important: *Hotel Experience is compulsory* _ A Hotel Housekeeping Supervisor is a professional who monitors the work activities of cleaning personnel to ensure that they are providing a clean, orderly, and attractive environment for guests. They assign duties accordingly while inspecting all aspects to make sure everything meets industry standards and keeps an eye on customer satisfaction. Train housekeepers on cleaning and maintenance tasks Oversee staff on a daily basis Check rooms and common areas, Public Areas, including stairways and lounge areas, for cleanliness Schedule shifts and arrange for replacements in cases of absence Establish and educate staff on cleanliness, tidiness and hygiene standards Motivate team members and resolve any issues that occur on the job Respond to customer complaints and special requests Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves Participate in large cleaning projects as required Ensure compliance with safety and sanitation policies in all areas Maintain all room linen par stock Arrange staffs Duties and time Leadership qualities Job Type: Full-time Pay: ₹16,000.00 - ₹17,000.00 per month Benefits: Paid time off Work Location: In person
thiruvananthapuram, kerala
INR Not disclosed
On-site
Full Time
As a Hotel Housekeeping Supervisor, your primary responsibility will be to oversee and monitor the work activities of cleaning personnel to ensure a clean, orderly, and attractive environment for our guests. Your role will involve assigning duties, conducting inspections, and ensuring that all aspects meet industry standards while focusing on customer satisfaction. Key Responsibilities: - Train housekeepers on cleaning and maintenance tasks. - Supervise staff on a daily basis to maintain high cleaning standards. - Conduct regular checks of rooms, common areas, and public spaces to uphold cleanliness. - Schedule shifts and manage replacements in the event of absences. - Establish and educate staff on cleanliness, tidiness, and hygiene standards. - Motivate team members, address any job-related issues, and provide resolutions. - Address customer complaints and fulfill special requests promptly. - Monitor and restock cleaning products inventory, including floor cleaner, bleach, and rubber gloves. - Participate in large cleaning projects when needed. - Ensure strict compliance with safety and sanitation policies across all areas. - Manage room linen par stock and coordinate staff duties and schedules effectively. - Demonstrate leadership qualities to inspire and lead the housekeeping team. Job Type: Full-time Benefits: - Paid time off Work Location: In person Join our team as a Hotel Housekeeping Supervisor and play a crucial role in maintaining a clean and welcoming environment for our guests. Your attention to detail, leadership skills, and commitment to excellence will be instrumental in ensuring customer satisfaction and upholding our high standards.,
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