Housekeeping Manager

Description

Brand MissionTo bring to our guests the best of the Northeast of India, through authentically curated, culturally immersive stays and experiences at our boutique properties. The Greenwood Hotels & Resorts is your home away from home.

Brand Vision

Opening the gateway to the lesser-explored grandeurs of Assam and her neighboring states, the Seven Sisters of Northeast India. The Greenwood Hotels & Resorts is a boutique hospitality brand that echo's the traits of an evergreen forest, blending community and culture with world class conscious, luxury experiences and hospitality.

Location

:Guwahati, Assam | Full time Role

Role Description

The housekeeping manager oversees the housekeeping department at a hotel and is responsible for ensuring a clean and safe environment for all guests. They lead, train, and supervise the housekeeping team while ensuring all housekeeping staff follows the proper safety and sanitation standards for guest rooms and public spaces. Additional tasks include overseeing the allocation of budget and supplies for the housekeeping department and contributing to the overall satisfaction of hotel guests. This supervisory role is typically full-time in a hotel setting and reports to the general manager.

Housekeeping Manager Job Responsibilities

:• Monitor all the daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily• Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction• Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies• Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office• Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed• Helping room attendants’ clean rooms during busy times.

Work Hours

:6 working days (On Site), from 10 am to 7 pm (flexibility on working hours).

Housekeeping Manager Qualifications/Skills:

• 4+ years’ of experience with residential housekeeping.• Excellent verbal communication skills.• Advanced knowledge of cleaning products, implements and practices.• Willingness to maintain confidentiality.• Must have a bachelor degree.

Languages

:• Ability to read and speak the English language and comprehend simple instructions, short correspondence, and memos. • Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization. • Ability to effectively communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property.