Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

    • Staff Management:

      Hiring, training, scheduling, and evaluating the performance of housekeeping staff.   
  • Operational Management:

    Planning and overseeing daily housekeeping operations, including room cleaning, laundry, and inventory management.   
  • Quality Control:

    Implementing and enforcing cleaning standards, conducting regular inspections, and addressing any issues related to cleanliness.   
  • Budget Management:

    Developing and adhering to the housekeeping budget, managing expenses, and optimizing resource allocation.   
  • Guest/Resident Satisfaction:

    Ensuring a high level of cleanliness and comfort for guests or residents by addressing complaints and requests promptly.   
  • Collaboration:

    Working with other departments, such as front office, maintenance, and food and beverage, to coordinate services and ensure a seamless experience.   
  • Process Improvement:

    Identifying opportunities to enhance efficiency and service quality within the housekeeping department.   
  • Safety and Security:

    Ensuring compliance with safety and hygiene regulations, as well as safeguarding guest property.   
  • Strategic Planning:

    Developing and implementing strategies for long-term housekeeping operations and service improvement.   
Skills Required:
  • Leadership and Management:

    Ability to effectively lead, motivate, and manage a team of housekeeping staff.   
  • Organizational Skills:

    Strong ability to plan, prioritize, and manage multiple tasks and projects simultaneously.   
  • Communication Skills:

    Excellent verbal and written communication skills to interact with staff, guests, and other departments.   
  • Problem-Solving Skills:

    Ability to identify and resolve issues related to cleanliness, staffing, or operational procedures.   
  • Technical Skills:

    Knowledge of cleaning techniques, equipment, and supplies, as well as basic computer skills for record-keeping and reporting.   
  • Financial Acumen:

    Understanding of budgeting, cost control, and financial reporting related to housekeeping operations. 

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