Company Description Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist ®. Job Description We are seeking a dynamic and customer-focused Store Executive to join our team in Mysuru, India. As a Store Executive, you will be responsible for overseeing daily store operations, driving sales, and ensuring exceptional customer experiences. This role requires a detail-oriented and organized individual who can efficiently manage various aspects of store management while maintaining a professional demeanor. Manage and supervise store operations, including staff scheduling, inventory control, and merchandising Implement and maintain high standards of customer service throughout the store Drive sales performance by setting targets, analyzing data, and developing strategies to increase revenue Train, motivate, and lead store staff to achieve individual and team goals Ensure compliance with company policies, procedures, and safety regulations Manage inventory levels, conduct regular stock checks, and coordinate with suppliers Create and maintain visually appealing store displays and layouts Handle customer inquiries, complaints, and feedback professionally and efficiently Prepare and analyze sales reports, identifying trends and opportunities for improvement Collaborate with upper management to implement new initiatives and promotions Stay informed about local retail market trends in Mysuru and adapt strategies accordingly Qualifications 2-3 years of experience in retail management or a similar role Proficiency in retail management software and Point of Sale (POS) systems Strong knowledge of inventory management and loss prevention techniques Excellent customer service skills with a focus on creating positive shopping experiences Proven ability to lead, motivate, and develop a team Strong sales acumen and ability to meet or exceed sales targets Experience in visual merchandising and creating attractive store layouts Solid understanding of retail industry trends and consumer behavior, particularly in the Mysuru market Excellent organizational and time management skills Strong problem-solving abilities and decision-making skills Proficiency in Microsoft Office Suite and data analysis Bachelor's degree in Business Administration, Retail Management, or related field preferred Fluency in English and local languages, with strong communication skills Flexibility to work retail hours, including evenings, weekends, and holidays Ability to stand for extended periods and lift up to 25 pounds when necessary Show more Show less

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Primary Responsibilities Front Office Operation Conduct daily briefings and ensure that all pertinent information is well received by team members Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met Review, analyze and suggest improvement of work flow and standards at the Front Desk Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates Communicate with Front Office Manager on all matters regarding guest services & hotel operations Ensure documentation of all guest related issues using the logbook Sign media and supervise shift handover procedures Coordinate and communicate with other hotel departments as required regarding general administration and operations issues Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently Assist Guest Relations in greeting, rooming, and sending off guests Inspect front of house and back of house regularly for cleanliness and orderliness Ensure that front line staff complies with marketing techniques and maximizes sales Check billing instructions, monitor guest credit and act upon any discrepancies Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates Ensure procedures of On-Call Valet Desks and driveways are manned at all times and run efficiently Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies. Conduct Night Audit Process for hotel Qualifications Hotel Management Diploma or Degree Additional Information Fresher and Experience candidate can apply Show more Show less

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Primary Responsibilities Responsible for overall supervision, planning, control and coordination of all activities of the team engaged in the operations of the department. Ensure that the beverages prepared and served in the assigned area are according to standard recipes and with excellent quality. Ensure to attend to guest complaints, requests or inquiries regarding the services. Any matter which may effect the interests of Novotel Hyderabad Airport should be brought to the attention of the Management. People Management Motivate and develop staff to ensure smooth functioning of the department and promote teamwork. Achieve guest satisfaction and organizational profitability through effective utilization of all resources. Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, morale and guest service. Ensure to train the team according to established procedures and also ensure that the team has been trained for all safety provisions. Operational Management Ensure to upgrade & update with the trends, practices and equipment in food and beverage preparation and service in the bar. Ensure to set up the equipment and prepare mise-en-place in accordance with bar policy. Improve sales volume in all outlets by means of up-to-date marketing, menus (seasonal and special), festivals and special promotions. Ensure on a daily basis that all the amenities are properly arranged prior to service. Ensure to possess working knowledge of wine, cocktail and mixing all beverages. Ensure that daily beverage inventory journal, bar opening and closing stock are noted and initiate requisitions in accordance to the established par stock. Ensure that Food & Beverage Attendant –Bar maintains cleanliness and mise-en-place level at bar counter, bar cabinets, shelves, floor and service pantry for smooth operation. Qualifications Diploma in Tourism & Hospitality Management Minimum 2 to 3 years of relevant experience in a similar capacity Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage Good working knowledge of MS Excel, Word, & PowerPoint Additional Information What’s In It For You Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities. Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Show more Show less

Company Description Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist ®. Job Description We are seeking a highly organized and efficient Housekeeping Executive to join our team in Mysuru, India. As a key member of our hospitality management team, you will oversee the housekeeping department, ensuring exceptional cleanliness and guest satisfaction throughout our property. Conduct daily briefings and manage housekeeping staff, assigning tasks and supervising their execution Ensure guest rooms, balconies, corridors, public areas, and housekeeping facilities meet our high cleanliness standards Implement and maintain quality control measures through regular room inspections and checklists Manage inventory of cleaning supplies and guest amenities, ensuring timely replenishment Respond promptly to guest requests and concerns related to housekeeping services Coordinate with maintenance department to address any reported damages or malfunctions in hotel rooms Maintain accurate records of room status, section floor reports, and staff performance Collaborate with other departments to enhance overall guest experience Implement and enforce safety and emergency procedures within the housekeeping department Participate in staff training initiatives and performance evaluations Continuously seek ways to improve housekeeping operations and efficiency Qualifications High School Diploma or equivalent certificate required Minimum of 2 years of experience in a similar housekeeping management role Excellent oral and written communication skills in English Strong leadership and team management abilities In-depth knowledge of housekeeping best practices and hospitality industry standards Proven track record in maintaining high levels of cleanliness and guest satisfaction Exceptional attention to detail and quality control skills Proficiency in using hotel management software and systems Ability to work flexible hours, including weekends and holidays Excellent problem-solving and decision-making skills Strong organizational and time management abilities Ability to speak other languages, particularly those common in the Mysuru region, is a plus Basic understanding of local languages preferred Show more Show less

Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Prime Function: Supervise and coordinate the Accounts Receivable section, ensuring efficient collection of receivables and proper accounting of cash receipts, claims, and unpaid invoices. Prepare account statements and related reports as per standards. Manage interest charges, refunds, and related financial transactions. People Management Establish seamless coordination with all departments to ensure maximum productivity and guest service. Respond to queries promptly, resolving issues to ensure customer satisfaction. Keep all personnel informed of department objectives and policies. Financial And Operational Management Assist in budget preparation and identify cost-effective use of resources. Process third-party claims and maintain guest accounts as per credit policy. Investigate collection problems and recommend transfer of accounts to Delinquent Accounts section when necessary. Develop and recommend operating policies for the Accounts Receivable section. Occupational Health & Safety Comply with relevant OHS&E legislation and policies. Take care of oneself and others, cooperate with Accor Hotel instructions, and report hazardous situations. Qualifications Your experience and skills include : Suitably qualified in B.Com or M.com. Self-confidence, motivation, drive and tenacity. Ability to think strategically, inductively, and creatively. Minimum 1 to 3 years of Experience. At least 01 years of experience in similar role. Excellent verbal and written communication; analytical and reasoning skills; well versed with problem solving techniques. Additional Information Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts (at selected stores), free nights’ accommodation on your anniversary with Accor, free & confidential employee assistance program, discounted health insurance Industry-leading training and development opportunities with Accor Academy Be part of a dynamic hotel environment with a supportive and fun team Show more Show less

Company Description Gründe für Accor zu arbeiten? Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Persönlichkeit passen. Wir unterstützen Dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen dafür, dass Deine Arbeit einen Sinn in Deinem Leben hat und dass Du auf Deiner Reise mit uns die grenzenlosen Möglichkeiten von Accor erkunden kannst. Bei Accor kannst Du jedes Kapitel Deiner Geschichte selber schreiben, und gemeinsam können wir die Gastronomie und Hotellerie von morgen verändern. Entdecke das Leben, das Dich bei Accor erwartet, besuche https://careers.accor.com/. Tu das, was Du liebst, trage etwas für die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS Job Description Review, analyze and suggest improvement of work flow and standards at the Front Desk Communicate with Duty Manager on all matters regarding guest services & hotel operations Ensure documentation of all guest related issues using the logbook Coordinate and communicate with other hotel departments as required regarding general administration and operations issues Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently Assist Guest Relations in greeting, rooming, and sending off guests Inspect front of house and back of house regularly for cleanliness and orderliness Check billing instructions, monitor guest credit and act upon any discrepancies Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies. Qualifications Bachelors in Hotel Management Show more Show less

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Primary Responsibilities Operation Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set Supervise public areas Replenish guest supplies and ensure that guests requests are promptly attended to Attend to reports on damage or malfunction in hotel rooms Maintain equipment in proper state of cleanliness Maintain a section floor report Conduct regular room checklists Report unusual behavior/activities on floors to Executive Housekeeper Record room status in allocated section accurately Assist Executive Housekeeper in assessing team members’ attendance and performance Other Responsibilities Be well versed in hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management Establish and maintain effective employee working relationships Qualifications Primary school education Good oral proficiency in English language Minimum 2 years of experience in a similar capacity Ability to speak other languages and basic understanding of local languages will be an advantage Show more Show less

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Prime Function: To direct the activities of the Purchase department and implement the company’s policies, guidelines and procedures to work efficiently and effectively. Allocation of suppliers based on the vendor capacity, location etc., and the company’s requirements. To survey the market and update the knowledge about new products and suppliers available in the market. To coordinate all the functions of the team within the department. Any matter which may affect the interests of ACCOR should be brought to the attention of the Management. Key Responsibilities Purchasing Planning To prioritize purchases based on resources and urgency. Ensure to evaluate user needs and functionality of various materials purchased. Ensure that all Licensing laws are adhered to. Plan, direct and control all day-to-day Purchasing functions. People Management Ensure that the team has been trained for all safety provisions. Motivate and develop the team to ensure smooth functioning of the department and promote teamwork. Provide effective support to the team to enable them to provide a range of effective and efficient services. Financial Management Monitor and maintain inventory records of all the purchases made. Identify optimal, cost effective use of the resources and educate the team on the same. Operational Management Prepare and invite tenders, contracts, and other related documents for ensuring a regular supply of materials. Ensure to carry out negotiations with vendors, manufacturers and agencies to obtain the best combination of price, quality, quantity, delivery, terms of payment and reliability of supply. Investigate and follow-up on complaints received from receiving, stores and user departments about the products and obtain corrective actions from the vendors. Keep track of Government Legislations for import of the equipment and materials & also ensure to know the name of the supplier. Handle import of equipment and material right from inquiry to the actual purchase. Coordinate with the other departments concerned on imports and the advise them on the impact of the same. Check processing and follow up for corrective action Ensure that all policies & procedures are adhered to in purchases. Ensure to replace the materials, if not accepted by the user department. Coordinate operations with Department Coordinators, Supervisors and other Departmental Managers to ensure operational readiness, efficiency in resource utilization and the prompt delivery of services. Managerial Qualities Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behaviour, tactfulness, openness, and cultural awareness; Ability to accept responsibility; Self confidence, motivation, drive and tenacity; Ability to enhance organizational performance; Ability to clearly delegate tasks and responsibilities; Ability to think strategically, inductively, and creatively; And the propensity to recognize and acknowledge other peoples’ ideas. Qualifications Bachelor's degree in a field like Business Administration, Supply Chain Management, or a related area. Along with experience in procurement, purchasing, or vendor management is highly desirable. Additional Information Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Show more Show less

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Commis 1 Do you have an appetite for career progression and are ready to take your culinary skills to a world-class platform? Take your career to a whole new level with us and join our kitchen team. What You Will Be Doing Standards Meet and exceed customer and team member expectations. communicates effectively with customers, co-workers, and supervisors Demonstrates teamwork by cooperating and assisting co-workers as needed. Adheres to hotel policies & procedures: attends work on time as scheduled follows hotel standards regarding personal hygiene To report for duty punctually, wearing the correct uniform and name badge at all times. Monitors and controls the cleanliness of the kitchen areas and equipment. Makes sure that the correct ordering procedures are followed, and that every order is done through a captain order. Prepares his working station and mise en place as per daily requirements and part stock lists. Checks working set-up and mise-en-place of his assigned staff and monitors that the task is followed. Controls portion size and presentation, before the dishes are handed over to the pass. Makes full hand-over to the responsible supervisor of the following shift. Is fully briefed on accident, fire, and evacuation procedures. Carries out another duty assigned by the management. Assists Chef de Partie in his duties. Is fully instructed about Daily Specials and promotions, as well as the usual menu offer, including recipes. To have knowledge about first aid. Qualifications Your experience and skills include: Creative and passionate about food and customer service Able to work in a high-pressure environment Excellent interpersonal and communication skills; a team player Bachelors or diplomas/certifications in Culinary required. Work in Star Hotel or relevant experience is a must with in the industry. Additional Information What Is In It For You Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities. Career development opportunities with national and international promotion opportunities. Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Show more Show less

Job Description Prime Function: Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the reception desk so that customers’ expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Responsible for INTERREACT. Key Responsibilities People Management Provide effective support to the team to enable them to provide effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Financial Management Identify optimal, cost-effective use of the resources and educate the team on the same. Operational Management Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve problems in an effective manner. Ensure all guests receive a swift, smooth, professional and friendly check in and check out Ensure quality in all aspects of the job. Maintain record of all banquet and any other functions in the hotel. Liaise with other departments for the resolution of day-to-day administrative and operational issues. Carry out other duties which naturally fall within the reasonable expectations of the post. Adhere to the Procedures & Standards Manual. Display a proactive approach in initiating and implementing initiatives to provide an improved service in all areas. Liaise with Housekeeping for the Room Status. Handle additional responsibilities as and when delegated by the Management. Hygiene / Personal Safety / Environment Ensures that the workplace and storage areas remain clean and tidy Respects the instructions and safety guidelines for the equipment (s)he uses Applies the hotel's security regulations (in case of fire etc) Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc) and meets Ibis ISO 14001 environmental commitments as applicable to the role, if the hotel is involved in the programme. Show more Show less

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Primary Responsibilities Front Office Operation Conduct daily briefings and ensure that all pertinent information is well received by team members Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met Review, analyze and suggest improvement of work flow and standards at the Front Desk Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates Communicate with Front Office Manager on all matters regarding guest services & hotel operations Ensure documentation of all guest related issues using the logbook Sign media and supervise shift handover procedures Coordinate and communicate with other hotel departments as required regarding general administration and operations issues Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently Assist Guest Relations in greeting, rooming, and sending off guests Inspect front of house and back of house regularly for cleanliness and orderliness Ensure that front line staff complies with marketing techniques and maximizes sales Check billing instructions, monitor guest credit and act upon any discrepancies Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates Ensure procedures of On-Call Valet Desks and driveways are manned at all times and run efficiently Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway. Handle and manage hotel emergencies. Conduct Night Audit Process for hotel Qualifications Diploma/Degree in Tourism / Hospitality Management Additional Information minimum of 2 years of experience in a similar Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint

Company Description Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist ®. Job Description We are seeking a dedicated and detail-oriented Guest Service Associate (GSA) - Housekeeping to join our team in Mysuru, India. As a GSA-Housekeeping, you will play a crucial role in maintaining the highest standards of cleanliness and comfort for our guests, ensuring their stay is exceptional from check-in to check-out. Maintain impeccable cleanliness standards in all assigned areas of the hotel, including guest rooms, public spaces, and back-of-house areas Ensure proper usage and safekeeping of departmental master keys and other keys to maintain guest and property security Interact with guests in a courteous and professional manner, addressing their needs and concerns promptly Collaborate effectively with other departments to provide seamless service and enhance guest satisfaction Inspect and prepare guest rooms, ensuring all amenities and supplies are properly stocked and meet quality standards Follow lost and found procedures strictly and report any discrepancies immediately Maintain and properly use all housekeeping equipment, supplies, and materials Adhere to safety and hygiene protocols, reporting any potential hazards or maintenance issues Participate in ongoing training programs to enhance skills and stay updated on industry best practices Assist in maintaining inventory of cleaning supplies and linens, reporting low stock levels as needed Qualifications Diploma or Degree in Hotel Management, or equivalent qualifications Previous experience in housekeeping or hospitality industry preferred Strong attention to detail and ability to maintain high cleanliness standards Excellent customer service skills with a guest-centric approach Ability to work efficiently in a fast-paced environment Knowledge of cleaning procedures, products, and safety protocols Physical stamina to stand, walk, and perform cleaning tasks for extended periods Flexibility to work different shifts, including weekends and holidays Strong communication skills in English and local languages Team player with the ability to collaborate effectively with colleagues Excellent time management and organizational skills Trustworthy and responsible, capable of handling master keys and maintaining security Willingness to learn and adapt to new procedures and technologies

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Prime Function: To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale. Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Ensure to remain alert, courteous and helpful to the guests and co-workers at all times. Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned. Any matter which may affect the interests of the hotel should be brought to the attention of the Management. Key Responsibilities People Management Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner. Provide effective support to the team to enable them to provide a range of effective and efficient services. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Provide high level of service standards. Ensure customer satisfaction through constant interaction and personalized service by providing effective amenities and services Qualifications Your experience and skills include: Relevant diploma / degree in Hotel Management. Excellent multi-tasking, problem solving, service orientation and interpersonal team skills. Displays high level of flexibility, initiative, sincerity and team work. Knowledge about Opera would be an advantage.

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description What you will be doing: Conduct Training needs analysis for the hotel Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders Provide support and development of Departmental Trainers as required Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel Developing and implementing organizational improvement strategies to drive Employee Engagement and EQ leadership style. Monitor learning trends and introduce innovative learning solutions (e.g., e-learning, blended learning). Promote a culture of learning and continuous improvement across all departments. Collaborates with hotel leaders (Department Heads, Talent & Culture team) to identify and understand learning needs, creating a best-in-class learning approach that balances Hotel needs. Assists with the development and implementation of training strategies, ensuring the company culture is provided with a high level of learning support. Ensure that global brand and culture initiatives are embedded within the hotel. Support hotel with integrating and administering INES as a core learning resource. Act as an adviser to effectively leverage resources and provide guidance to the business on the usage of emerging technologies, thought leadership, practices and trends. Certifies hotel trainers & facilitators and L&D teams to deliver various programs. Qualifications Your experience and skills include: Minimum 3 Years of experience in hospitality industry Previous leadership experience in a similar role required. Computer literate in Microsoft Window applications and or relevant computer applications required University/College degree Excellent administrative, interpersonal, written and verbal skills Excellent communication and organizational skills Strong interpersonal and problem solving abilities Highly responsible & reliable with exceptional attention to detail Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information What Is In It For You Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities Career development opportunities with national and international promotion opportunities. Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Security Officer To ensure a safe environment for the hotel staff and guests and protect the assets of the hotel. Key Roles & Responsibilities To establish chain of command and responsibility, the Security Officer shall be held directly responsible to the Shift Duty Security Supervisor, Assistant Operations Manager, Security Manager. Perform duties according to the Duty Roster prepared by the Director of Security or in his absence, the Assistant Director of Security. The Security Officer may be deployed at any of the following Duty Posts as enumerated thereafter: Security Control Room Duty; Lobby Duty; Loading Bay; Patrolling or Observation Duty; Back of House; VIP Parking; Or at any position where operations in Security field will benefit. When on duty, the Security Officer shall adopt the “Service Oriented” approach in discharging of its duties in order to functions harmoniously with the concept of the Hotel as a place of hospitality To exercise flexibility to maintain a balance between effectiveness and unobstructiveness; To promote the “gentlemen” rather the “officer” image for the security service; To act for and on behalf of the Hotelkeeper on security matters; To protect the safety of guests, staff, their properties and those belonging to the Hotel; Assisting other Department in rendering services to the customers so as to maintain or enhance the services provided other than his primary security duties; To act as a host of the hotel by personally welcoming arriving guests and bidding farewell to departing guests; To greet guests and offer assistance; To lead guests whenever possible if they are uncertain of the location within the Hotel premises; To inform and sell other hotel facilities to all visitors of the Hotel. Protect the hotel guests and keep the peace by Monitoring any undesirable elements to ensure that they do not harass, harm or embarrass the hotel guests; Take appropriate action to defuse any outbreak of violence or commotion within the Hotel premises; Intelligence gathering, from within and without the hotel of the identities and activities (modus operandi) of undesirable elements. Surveillance of hotel staff Ensuring that they abide by the House Rules; Keeping tag on movements of staff who are classified as suspects under investigations. Cultivation of Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes. Keeping peace and order within the premises of the Hotel in dealing with criminals, trespassers or difficult characters. Participating in special functions or operations conducted or organized by the Hotel for VVIPS, shows, etc., and private organization or individual having official business connected with the Hotel. Keeping the Duty Shift Security Supervisor, Assistant Operations Manager, Assistant Director and Director of Security constantly posted on all matters of security interest affecting the Hotel and the Department. Conduction regular and periodical checks and taking immediate follow-up action to rectify faults, damage, etc., detailed in the following: “Perimeter defence” – All fire exit doors, link doors, etc., leading INTO or OUT of the Hotel and which are fitted with locking devices or alarm systems to ensure that they are in good working condition as an effective measure against trespassers and pilferage; Security CCTV equipment – Inspecting the CCTV Operations Room to ensure that all equipment is in working order and all cameras are correctly focused. Qualifications PERSONAL ATTRIBUTES Good communication skills both verbal and written. Must be able to maintain confidentiality at all times. Understanding and ability to work in a multicultural environment. Experience Minimum 2 – 3 years experience in a similar role is desirable in a star hotel. Additional Information What Is In It For You Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities. Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Reporting to our Head Chef you will be responsible the preparation, presentation and display of all menu items. You will also be responsible for maintaining a clean and hygienic work environment and equipment. As a leader in our Kitchen you will be expected to develop and coach our junior chefs, and provide them with learning opportunities and access to your experience and knowledge. As our Chef de Partie you will also have the opportunity to work Sous Chef on menu development and creation. Actively share ideas, opinions and suggestions to improve the environment and menus Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards Communicate effectively with the rest of the team and thrive for guest feedback Ensure HACCP procedures are followed and clear records are kept at all times. Exceed guest expectations in quality and service of food products Qualifications Your experience and skills include: Ability to work cohesively and collectively as part of a team Diploma /Degree in Hotel Management. 5 years’ industry experience in upmarket brands with minimum 1 year of experience in similar role. Strong Operational/Technical Knowledge. Ability to work well under pressure in a fast paced environment Additional Information What Is In It For You Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Sales Manager Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests. What You Will Be Doing Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives Establish parameters, quotes and negotiate prices and seal contracts Participate in tradeshows, conventions and promotional events Maintain accounts, contact, activity and business details Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts. Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue. Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge. Attend hotel clients and local community business events to network and maintain high visibility. Develop business leads for the Hotel on a weekly basis. Qualifications Your experience and skills include: Relevant diploma / degree in Hotel Management. Minimum 1-2 years’ experience in similar capacity or at least 3- 5 years of relevant industry experience. Relevant sales experience is an asset. Ability to focus attention on guest needs, remaining calm and courteous at all times. Highly responsible & reliable. Excellent communication skills, both written and verbal required Strong interpersonal and problem solving abilities Additional Information What Is In It For You Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Conduct daily briefings and ensure that all pertinent information is well received by team members Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met Review, analyze and suggest improvement of work flow and standards at the Front Desk Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates Communicate with Assistant Front Office Manager on all matters regarding guest services & hotel operations Ensure documentation of all guest related issues using the logbook Qualifications YOUR SKILLS & EXPERIENCES Degree in Hotel Management Good reading, writing and oral proficiency in English language Minimum 2 years of relevant experience in a hospitality Good working knowledge of MS Excel, Word, & PowerPoint Additional Information What Is In It For You Employee benefit card offering discounted rates at Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities. Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Achieve daily targeted number of sales calls with effectiveness Develop business leads for the Hotel on a weekly basis Prepare monthly list of accounts to penetrate for the following month Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts Prepare monthly action plan for main market segment Perform monthly review account profile on room nights production and average rate Monitor competitors’ rate strategy, account penetration and marketing activities to maintain a competitive edge Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts Update management on VIP arrivals, meet and greet accordingly Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue Conduct negotiations to achieve the best profit and rates for the Hotel Attend hotel clients and local community business events to network and maintain high visibility Update Director of Sales & Marketing on market trends and business leads Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Be aware of the hotel fire & life safety/emergency procedures Perform other reasonable duties assigned by the assigned by the Management Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests Provides after-sales service and in particular to ensure all guests complaints are efficiently addressed Qualifications Diploma in Tourism / Hospitality Management / MBA Additional Information Minimum of 4 years of experience in a similar capacity with proven track records

Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Perform duties according to the Duty Roster prepared by the Director of Security. The Security Officer may be deployed to any of the following Duty Posts: Security Control Room Duty; Lobby Duty; Loading Bay; Patrolling or Observation Duty; Back of House; VIP Parking; Or at any position where operations in Security field will benefit Ensure that all security systems function smoothly. Initiate immediate corrective action when fault is detected Assist Management, employees and guests in every way that is consistent with the protection and prevention objectives Coordinate with various departments and government agencies on routine matters and during emergency Monitor back of house areas with particular attention to unauthorized entry and exit points Maintains records in respective Log Books for future reference Keep Manager or Crisis Management Team informed on the latest development of situation in a crisis Conduct inventory on keys, passes, walkie-talkies, pagers and all other accountable stock Ensure the cleanliness of Hotel Security Room and the surrounding areas Be fully conversant with hotel fire & life safety/emergency procedures Comply with hotel and department policies and procedures at all times Attend all briefings, meetings and trainings as assigned by management Report for duty on time wearing clean and complete uniform at all times Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Qualifications Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting will be advantageous Additional Information Minimum 1 year of relevant experience in a similar capacity