Housekeeping Executive

Company Description

Join

us at Accor,

where

life pulses

with

passion!

Hospitality

is

a

work

of

heart

,

Join

us and

become

a

Heartist

®.

• Lead and manage the housekeeping team, fostering a collaborative and efficient work environment
• Develop and implement housekeeping procedures and standards to maintain exceptional cleanliness and hygiene
• Coordinate with other departments to ensure seamless operations and guest satisfaction
• Conduct regular inspections of guest rooms, public areas, and facilities to maintain quality standards
• Manage inventory, budgets, and staffing schedules for the housekeeping department
• Provide training and mentorship to housekeeping staff, promoting professional growth and skill development
• Respond promptly and effectively to guest inquiries, concerns, and special requests
• Implement and maintain safety and security protocols within the housekeeping department
• Analyze department performance metrics and implement strategies for continuous improvement
• Ensure compliance with all relevant health and safety regulations
  

Qualifications

• Proven experience in a housekeeping management role, preferably in a luxury hotel or resort setting
• Strong leadership and team management skills with the ability to motivate and develop staff
• Excellent organizational and time management abilities
• Detail-oriented with a keen eye for cleanliness and presentation
• Outstanding customer service skills with a proactive approach to anticipating guest needs
• Proficiency in housekeeping management software and Microsoft Office Suite
• Strong problem-solving skills and ability to make decisions under pressure
• Excellent verbal and written communication skills
• Knowledge of industry standards, best practices, and emerging trends in housekeeping
• Ability to work flexible hours, including weekends and holidays as required
• Bachelor's degree in Hospitality Management or related field preferred
• Professional certifications in housekeeping or hospitality management are a plus