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For Employers

Hotel Manager

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Blackboard Edutech India Pvt Ltd.

3 - 5 years

1 - 3 Lacs

mohali

Posted:13 hours ago| Platform: GlassDoor logo

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Skills Required

drive support inventory management compliance licensing report upselling training service leadership communication excel software budgeting

Work Mode

On-site

Job Type

Full Time

Job Description

Role Objectives

Oversee the overall operations of the hotel, ensuring seamless guest experiences.
Deliver excellent customer service while maintaining high standards of quality and hospitality.
Lead, manage, and motivate the front office, housekeeping, F&B, and operations teams.
Drive business growth, occupancy, and guest satisfaction through effective management.

Core Deliverables

Supervise front desk, housekeeping, F&B, and support staff.
Manage reservations, room allocations, and guest check-in/check-out processes.
Monitor inventory, vendor management, and operational costs.
Ensure compliance with health, safety, hygiene, and licensing standards.
Handle guest feedback and escalations with professionalism and empathy.
Track and report on occupancy rates, revenues, costs, and KPIs.
Implement promotions, packages, and upselling strategies to increase profitability.
Conduct regular staff training to maintain service excellence.

Skills Required

Mandatory:

Strong leadership and team management skills
Excellent communication & interpersonal abilities
Knowledge of hotel operations (Front Office, Housekeeping, F&B, Guest Services)
Customer-first mindset with strong problem-solving skills

Preferred (Add-on):

Proficiency in MS Office (Excel/Word) for reporting
Hands-on with hotel management software / PMS systems
Financial acumen for budgeting and cost control

Experience

Hands-on: Minimum 3–5 years in hotel/hospitality operations
Total Industry: 5–7 years in hospitality / customer service management
Prior experience as Assistant Hotel Manager, Operations Manager, or Hotel Manager preferred

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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Hotel Manager