Hostess/Waitress

Position: Hostess – Night Lebanese Restaurant
Location: The Fern – An Ecotel Hotel, Goregaon, Mumbai (5-Star Hotel)
Shift Timing: Night Shift (As per restaurant operations)
Experience: 1–3 years (Experience in Nightclub, Lounge, or Pub environment preferred)
Qualification: HSC or Diploma in Hospitality / Hotel Management

Job Summary:

We are looking for an elegant, confident, and dynamic Hostess to be the welcoming face of our Night Lebanese Restaurant. The ideal candidate should have experience working in high-energy nightlife venues like clubs or pubs, with a flair for creating a warm, guest-friendly atmosphere. You will be responsible for guest reception, managing reservations, and maintaining a smooth front-of-house operation throughout the night.

Key Responsibilities:

• Greet guests with a warm and professional attitude upon arrival.
• Manage the guest reservation system, walk-ins, and seating arrangements efficiently.
• Escort guests to their tables, introduce the menu, and coordinate with service staff for seamless experiences.
• Handle guest queries, complaints, or special requests gracefully and promptly.
• Create a welcoming and vibrant ambiance that aligns with the restaurant’s nightlife theme.
• Maintain guest preference records and assist with VIP guest coordination.
• Collaborate with security and service staff to manage crowd flow, particularly on high-occupancy nights.
• Support in maintaining decorum and guest comfort throughout the night.

Desired Skills & Attributes:

• Previous experience working in nightclubs, lounges, pubs, or high-end restaurants.
• Excellent verbal communication and interpersonal skills.
• Well-groomed, confident, and calm under pressure.
• Familiarity with POS/reservation systems is an advantage.
• Basic understanding of restaurant operations and guest engagement.
• Ability to multitask and handle a fast-paced environment with grace.

Note:
This is a night shift role, and flexibility to work during weekends and holidays is essential. Candidates with prior experience in nightlife venues will be given preference.

Job Types: Full-time, Permanent, Fresher

Pay: ₹17,000.00 - ₹22,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person