8681 Hospitality Jobs - Page 26

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. The Mixologist is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the hotel and Hilton. What will I be doing? As the Mixologist, you will be responsible for performing the following tasks to the highest standards: Maintain a high customer service focus by approaching your job with the customers always in mind. Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues. Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel. Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel. Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace. Serve beverages and / or food to guests in a friendly, courteous and timely and manner, resulting in guest satisfaction. Prepare beverages for other servers to serve to guests, and act as the cashier for the lounge. Confidently knowing the beverage menu contents and able to explain them in detail to guests. Maintain proper and adequate set-up of the bar on a daily basis, including requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality. Greet guests in a courteous and friendly manner, promote and document orders for drinks. Mix, garnish and present drinks using standard ingredient recipes and practice prudent portion control. Check guests for proper identification, detect and act upon guest inebriation as trained, demonstrating knowledge of liquor laws. Input orders into the register at the point of sale and create a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receive cash from guests, return any change needed, verify validity of charges, record charges, and ensure that vouchers are properly executed in order to balance all cash. Lock up and store all beverage, food and other equipment, depositing cash drops and secure bank. Complete checklists on product knowledge. Know menu items of all other outlets to recommend guests to other outlets. Confidently know opening hours of all restaurants and hotel outlets. Recommend other restaurants and city attractions to hotel guests. Follow-up on any guest questions or queries immediately and if you don t know the answer, check with your Manager. Ensure that all service procedures are carried out to the standards required. Make sure that all areas are cleaned and maintained in accordance with operating procedures. Take personal responsibility for the service experience of all guests in your designated area. Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section. Give guest service the highest priority. Display professional behaviour at all times. Avoid offensive or impolite language. Report any accidents / incidents to the Supervisor / Assistant Manager / Manager. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major. Preferred: Environmental Health Degree or Culinary Degree CORE WORK ACTIVITIES Managing Hygience and Food Safety Operations Verifies compliance with Brand Standard Audit (BSA) requriements of Marriott International throughout the operations. Advises and monitors food handlers on the proper good handling practices and verifies their observance. Identifies key areas of risk in various food operations and takes preemptive remedial action. Verifies complianace with food and hygiene regulations, licensing conditions and codes of practice relating to food operations. Provides technical advice on product labeling issues for fulfilling government requirements. Provides in-house food hygiene training for all good handlers, (eg new hires and trainees). Handles complaints or enquiries from customers and local food sategey and health departments on food hygiene matters. Conducts and records daily kitchen inspections on the personal, environmental and food hygiene condictions and provides corrective action plans as necessary. Conducts regular vendor inspections in partnership with purchasing and culinary leadership. Conducts regular internal BSA inspections with culinary leadership and kitchen cleaning staff. Conducts regular inspections on the kitchen of kitchen equipment and verifies defects and non-conformities are remedied by the appropriate parties. Coordinates cleaning program in all F&B areas (eg, General clean), identifying trends and making recommendation for improvements. Establishes and maintains open, collaborative relationships with employees. Liases with pest control company for any pest issues and monitors pest control performance. Maintains and makes improvements to hygiene standards. Regularly reviews and refreshes the food safety standards of all food handlers withing the property. Maintains documentation on all hygiene and food safety stadards throughout the operation. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Were seeking a skilled and friendly Front Office Executive to join our team at Medtronic. She will manage the reception or front desk at our Reception. Thus, as the first point of contact for our Employees and visitors, she will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores. Roles Handle the front desk, maintain visitor records, Meeting Room Bookings, Facility tools operations, Entry approvals. Manage administrative chores and organizational tasks. Create a welcoming, professional environment for clients and customers. Tasks Managing the reception area and ensuring the office is neat and tidy. Greeting and welcoming clients, customers and visitors courteously and professionally. Answering phone calls and directing them to the appropriate staff member/department. Handling incoming and outgoing mail and packages. Taking care of general everyday tasks like scheduling appointments, organizing files and maintaining office supplies. Required skills and qualifications Bachelors degree in any field. Excellent communication and interpersonal skills. Ability to prioritize tasks and great organizational capabilities. Competency in managing time and solving everyday problems. Customer-oriented mindset with a passion for providing exceptional service. Fluency in English, Hindi, and at least one other regional language. Preferred skills and qualifications 1-2 years of experience in a similar job or other customer-facing roles. Proficiency in using computers and other office equipment. Willingness to work in a fast-paced environment with multitasking ability. Basic knowledge of Microsoft Office (MS Word and MS Excel).

Additional Information Job Number 25122223 Job Category Finance & Accounting Location Fairfield by Marriott Lucknow, Opposite Indira Gandhi Pratishthan, Gate No 2, Lucknow, Uttar Pradesh, India, 226010 Schedule Full Time Located Remotely? N Position Type Non-Management POSITION SUMMARY Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved. Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you’ll deliver on the Fairfield Guarantee — our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Welcome and greet guests in a friendly and professional manner Well-groomed with a professional appearance Collect feedback to improve service quality Excellent communication and interpersonal skills Well-groomed with a professional appearance Experience in café, restaurant, or hospitality industry preferred Location - Kochi Panampilly Interested candidates can drop resume to our WhatsApp number - 7306432761 Job Type: Full-time Pay: ₹15,000.00 - ₹28,000.00 per month Application Question(s): Have you worked in a café environment before? If not, are you open to working in one? Experience: GRE: 2 years (Required) Work Location: In person Speak with the employer +91 9037502404

Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms Roles and Responsibilities Having excellent experience in: - Front office Operations – Different type of Hotels, Reservation Procedures, Guest Tracking Hospitality Software’s – Fidelio / Opera F&B Service, Banquets, Dining Etiquettes, Table Manners and Table layout Housekeeping Operations Basics of French Language and terms used Different types of Menu F&B Production, Menu Planning, Alcoholic and Non Alcoholic Beverages Various types of cutlery Room servicing and different type of rooms

• Suggesting upgrades or added our hotel services that may be of interest to clients • Crafting business proposals and contracts to draw in more revenue from clients • Organize large-scale events, including social events conferences and retreats

Take Reservation Take Food Orders Ensure all customers are served appropriately Lead the team of Stewards Ensure Food Safety standards are met Address Customer feedback

Daily Operations: Responsible to minimize OPEX Deployment of staffs as per the requirement Setting up operational SOPs for the properties Maintain operational efficiency Coordinating with internal team for doing the property audit whenever there is a new property coming up Coordinate with internal and external team for any escalations. Coordinating with RPM on daily basis for smooth operations Site Visiting on regular basis and site audit Monitoring the daily operations Tracking the Google review Tracking the Cash book & Cash Management Tracking Petty cash Financials: Follow up with finance to make sure payment made to the vendors on time. Preparing income and expenses statement on monthly basis. Submitting the AMC and monthly invoices to finance team on time. Stay Experience: Handling Escalation, complaints of the tenants and come out with best suitable solutions in time. Maintain a positive and productive relationship with tenants and staffs Handing Move out and evictions in best possible way without creating any hassles for tenants. Leadership and Trainers Attitude: Area manager is responsible to ensure the best performance and outcome from Property Manager stationed at the property, training them, motivating them, maintaining discipline is the key, implementation of check lists and work routine. Should execute TRAINING session at the property level. Company Policy and Ownership: Area Manager is responsible for managing all aspects of assigned property. He or she is responsible to take ownership and manager all the Physical assets in the property ( What We Look into a person for Area Manager: Hotel Management Graduate Minimum Experience of 5 years in Front Office Good communication and pleasing personality Well versed with Microsoft office Positive attitude: support others, taking ownership and responsibility outside the prescribed points.

The Sales Coordinator implements all sales activities in his / her area of responsibility, under the general guidance and supervision of the Director of Sales and Senior Sales Managers, in coordination with the Director of Business Development. What will I be doing As the Sales Coordinator, you will be responsible for performing the following tasks to the highest standards: Complete the relevant Hilton University courses promptly and pass the tests. Maintain an efficient filing, tracing and correspondence system for the division. Ensure that all incoming correspondence is replied within 24 hours and properly put on trace or file. Handle the coordination of follow-up actions by Sales & Marketing team members or other departments with relations to Sales. Prepare and send out quotations or contracts to travel agents and tour operators or related personnel. Update and maintain an update mailing list, handling and directing mail activities. Administer and coordinate any sales activities. Ensure that collaterals and promotional materials are on hand at all times. Responsible for internal communication such as departmental briefings, liaison with other departments and team member relations. Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, and team members. Perform related duties and handle special projects as assigned by the Director of Sales. Attend daily departmental briefings and discussions. Issue communications and information regarding sales. Enhance and promote effective response to customer needs. Enhance teamwork among colleagues for effective performance, demonstrating honesty, care and non-discrimination in all relationships, establishing effective team member relations. Inform clients of current rates, tour operators on outlet promotions as well as any changes in rates by letters, fax and telephone calls. Maintain high level of exposure for the hotel in major market areas through telephone calls, fax, contacts and written communication to represent the hotel. Assist the Sales Manager and Sales Executive in conducting hotel inspections for all walk-ins, meeting groups and contracted clients. Inform customers promptly about all changes in hotel information. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Sales Coordinator serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behav

Complete final breakdown of function, by cleaning the room, and cleaning and returning equipment to its proper location. Complete closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintain work areas. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Assist other departments when needed to ensure optimum service to guests. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

Our jobs aren t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time. .

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager. .

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Supporting Profitability Goals Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Managing the Guest Experience Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empowers employees to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures employees understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system. Assisting Human Resources Activities Participates as needed in the investigation of employee and guest accidents. Observes service behaviors of employees and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures employees are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. .

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Ensures knowledge and understanding of OSHA regulations are up to date. Oversees all lost and found procedures. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guest room maintenance needs. Understands and complies with loss prevention policies and procedures. Ensures all employees have proper supplies, equipment and uniforms. Assists in supervising an effective inspection program for all guestrooms and public space. Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary. Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager. Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance. Ensuring Exceptional Customer Service Handles guest problems and complaints seeking assistance from supervisor as necessary. Assists in the review of comment cards and guest satisfaction results with employees. Sets a positive example for guest relations. .

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees absence. Ensures employee recognition is taking place on all shifts. Establishes and maintains open, collaborative relationships with employees. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Strives to improve service performance. Collaborates with the Front Office Manager on ways to continually improve departmental service. Communicates a clear and consistent message regarding the Front Office goals to produce desired results. Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Sets a positive example for guest relations. Displays outstanding hospitality skills. Empowers employees to provide excellent customer service. Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction. Provides feedback to employees based on observation of service behaviors. Handles guest problems and complaints effectively. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implements the customer recognition/service program, communicating and ensuring the process. Ensures compliance with all Front Office policies, standards and procedures. Monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Additional Responsibilities Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Functions in place of the Front Office Manager in his/her absence. Communicates critical information from pre- and post-convention meetings to the Front Office staff. Participates in department meetings. .

Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists with leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; no experience required. CORE WORK ACTIVITIES Assisting with the Management of Engineering Operations and Budgets Assists with managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems. Assists with ensuring regulatory compliance to facility regulations and safety standards. Assists with managing and controlling heat, light and power and recommends current best methods for energy conservation and economical facility operations. Assists with the development of specifications and requirements for service contracts and administers such contracts to support building needs. Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion. Assists with the oversight of the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities. Assists with the development of a long term plan for preventative maintenance and asset protection and overseeing execution of plan. Assists with the development of project plans in accordance with renovation or new construction needs. Coordinates with contractors for bids and construction to ensure timely completion of projects within budgetary guidelines. Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors. Ensures fire crew has complete understanding of all procedures, equipment and alarms. Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition. Conducts guest room and common area inspection to ensure guest satisfaction. Inspects and evaluates the physical condition of facilities in order to determine the type of work required. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and orders or purchases new equipment, supplies, and furnishings. Manages parts and equipment inventory. Maintaining Property Standards Ensures building and equipment licenses and certifications are current. Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems). Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations. Establishes guidelines so employees understand expectations and parameters. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction. Strives to improve service performance. .

Assists in the management of all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Assists with managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Assists with leading the emergency response team for all facility issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; no experience required. CORE WORK ACTIVITIES Assisting with the Management of Engineering Operations and Budgets Assists with managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems. Assists with ensuring regulatory compliance to facility regulations and safety standards. Assists with managing and controlling heat, light and power and recommends current best methods for energy conservation and economical facility operations. Assists with the development of specifications and requirements for service contracts and administers such contracts to support building needs. Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion. Assists with the oversight of the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities. Assists with the development of a long term plan for preventative maintenance and asset protection and overseeing execution of plan. Assists with the development of project plans in accordance with renovation or new construction needs. Coordinates with contractors for bids and construction to ensure timely completion of projects within budgetary guidelines. Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors. Ensures fire crew has complete understanding of all procedures, equipment and alarms. Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition. Conducts guest room and common area inspection to ensure guest satisfaction. Inspects and evaluates the physical condition of facilities in order to determine the type of work required. Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. Selects and orders or purchases new equipment, supplies, and furnishings. Manages parts and equipment inventory. Maintaining Property Standards Ensures building and equipment licenses and certifications are current. Maintains property life safety systems (fire fighting equipment, sprinkler systems and alarm systems). Ensuring Exceptional Customer Service Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations. Establishes guidelines so employees understand expectations and parameters. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction. Strives to improve service performance. .

PEBBLE STREET HOSPITALITY Pebble Street Hospitality, founded by the Tham brothers, is a pioneer in modern Asian food and nightlife experiences in Pune. Each venture under the Pebble Street umbrella celebrates the finest and freshest in Asian cuisine, offering unique gastronomic experiences. KOKO-Asian Gastropub and Foo-Asian Tapas are two of the culinary concepts that redefine Asian dining with contemporary flair. Position: Assistant Restaurant Manager Location: Mumbai Preferred candidate: Experienced professional with relevant experience in Mid senior level in Hospitality (Pan Asian restaurant preferred.) Educational qualification: Bachelors in Hospitality or equivalent Key Responsibilities: Staff Management: Training and supervising employees, ensuring they adhere to company policies and procedures. Customer Service: Maintaining high standards of customer service, addressing guest complaints, and ensuring a positive dining experience. Operational Support: Assisting with inventory management, food quality control, and ensuring the restaurant meets health and safety regulations. Administrative Tasks: Processing payroll, managing costs, and preparing reports. Team Leadership: Motivating and supporting staff to achieve operational goals, while also mentoring and developing team members. Financial Management: Tracking costs, sales, and losses, and assisting with budgeting and financial planning. Compliance: Ensuring the restaurant complies with all relevant food safety standards and regulations. Communication: Effectively communicating with staff, guests, and management to ensure smooth operations. Skills and Qualifications: Leadership and Management Skills: Ability to effectively lead, motivate, and supervise staff. Customer Service Skills: Strong ability to handle customer interactions and resolve issues professionally. Communication Skills: Excellent verbal and written communication skills for effective interaction with staff and customers. Problem-Solving Skills: Ability to identify and resolve issues quickly and efficiently. Organizational Skills: Ability to prioritize tasks and manage multiple responsibilities effectively. Food Safety Knowledge: Understanding of food safety regulations and procedures. Experience in the hospitality industry: Previous experience in restaurant management or a related field is highly desirable. Interested candidates can share their resume on sagar@pshpl.com.

Technical Architect Oracle Energy & Water Abjayon is an Enterprise solutions and services provider with a strong focus on engineering and implementing solutions for Utilities, Healthcare, and Hospitality industries. We are a team of highly experienced and driven technology professionals who take immense pride in our inherent value of remaining unperturbed by any problem, task, or challenge. The top management and core engineering team come with many years of rich engineering experience. Our deep understanding and expertise in engineering solutions create value for organizations by engineering innovative customer experiences, customizing products and technologies for new markets, integrating new-age technologies, facilitating faster time to market, and ensuring a competitive edge. Join Us in Powering the Future of Utilities We re looking for an experienced Oracle Utilities Technical Architect who thrives on solving complex challenges in the utility sector and is passionate about Oracle Energy & Water solutions. If you ve worked with products like CC&B, C2M, WACS, and MDM and are excited about shaping the digital future of utilities this role is for you. What You ll Be Doing: Transform visionary solution designs into actionable, detailed technical specs for Oracle Utilities implementations. Lead design walkthroughs with architects, developers, and clients be the bridge between innovation and execution. Develop high-performance, scalable code based on technical design specs, while meeting project timelines and budgets. Champion quality by enforcing development best practices and conducting code and peer reviews. Document and execute robust unit testing strategies to ensure flawless functionality. Drive release readiness own release sign-offs, coordinate verification testing, and ensure smooth deployment cycles. Inspire and guide junior team members through coaching, mentorship, and hands-on leadership. What You Bring: 10+ years of experience with Oracle Utilities products and frameworks, with at least two full-cycle implementations as a Technical Architect . Deep expertise in Java, Groovy , and object-oriented development, with hands-on familiarity with the Oracle Utilities Application Framework (OUAF) . Proven experience across a range of Oracle Energy & Water platforms: CC&B, C2M, MDM, WAM, WACS, CCS . A strong grasp of architectural patterns and the ability to guide technical direction on complex utility projects. Excellent collaboration skills, with the confidence to work cross-functionally across business and technical teams. Comfortable working in an Onsite-Offshore model , managing distributed teams and timelines. Agile and adaptable you excel at juggling multiple priorities in fast-paced environments.

Job Title: Supervisor Centre Operations Location: NESCO, Mumbai Job Type: Full-Time | Permanent Desired Candidate Profile: Education & Experience: Minimum of 2 years experience in hospitality/retail operations or hotel management (preferred background: IHM or similar) Prior experience in a supervisory or team leader role Skills Required: Strong supervision and leadership skills Excellent communication in English is mandatory, Hindi is also required Proficient in both written and verbal communication Guest service oriented approach Strong coordination and cooperation skills High sense of job ownership and accountability Ability to multitask efficiently Computer Skills: Working knowledge of Windows operating system Basic proficiency in software applications such as MS Word, email, spreadsheets, and Point of Sale (POS) systems Roles and Responsibilities: Oversee and manage day-to-day operations of the center Supervise on-floor staff and ensure smooth functioning of all operational areas Allocate tasks, monitor performance, and ensure staff follow company policies and operational standards Support the Centre Manager in coordinating internal operations and team responsibilities Participate in interviewing, hiring, onboarding, training, and evaluating team members Address and resolve staff or guest issues in coordination with HR Promote and ensure 100% guest satisfaction through consistent service delivery and timely issue resolution Guest Satisfaction Focus: Maintain high levels of guest experience and ensure timely resolution of customer concerns Uphold brand standards and hospitality excellence across the property Perks & Benefits: Double wages on national holidays Compensatory off on public holidays Interim bonus 24 days of paid leave after completion of probation Mediclaim coverage Early wage access facility Learning & development incentives Perquisites and incentives Child education benefit

Specialist - Travel Agent Location: Bangalore About Us Why Work With Us At StayVista, youre part of a community where your ideas and growth matter. We re a fast-growing team that values continuous improvement. With our skill upgrade programs, you ll keep learning and evolving, just like we do. And hey, when you re ready for a break, our villa discounts make it easy to enjoy the luxury you help create. Your Role As a Travel Agent Specialist at StayVista , you will lead and oversee the travel operations, ensuring seamless, high-quality experiences for our clients. You will manage a team of travel agents, optimize booking processes, drive sales, and build strong partnerships with travel suppliers. Your role also includes resolving escalations, analyzing market trends, and enhancing StayVista s luxury travel offerings through strategic planning and exceptional customer service. About You 4+ years of experience in travel management, a travel agency, or a tour operator role. Bachelors degree in Travel & Tourism, Hospitality, Business, or a related field (preferred). Strong leadership skills with experience in managing teams and travel operations. Expertise in travel sales, customer service, and conflict resolution. In-depth knowledge of travel destinations, airline and hotel offerings, and industry trends. Excellent communication, negotiation, and relationship-building skills. Proficiency in travel booking systems and software, with keen attention to detail. Prior experience in luxury travel planning or handling high-net-worth clients is a plus. Bonus Points - These are nonessential, but a bonus if you have them! Key Metrics: What you will drive and achieve Revenue Unique Travel Agent Booking TA Onboarded No.of Queries Our Core Values: Are you a CURATER Curious : Here, your curiosity fuels innovation. User-Centric : You ll anticipate the needs of all our stakeholders and exceed expectations. Resourceful : You ll creatively optimise our resources with solutions that elevate experiences in unexpected ways. Aspire : Keep learning, keep growing because we re all about continuous improvement. Trust : Trust is our foundation. You ll work in a transparent, reliable, and fair environment. Enjoy : We believe in having fun while building something extraordinary. Business Acumen: You know our services, business drivers, and industry trends inside out. You anticipate challenges in your area, weigh the impact of decisions, and track competitors to stay ahead, viewing risk as a chance to excel. Change Management: You embrace change and actively look for opportunities to improve efficiency. You navigate ambiguity well, promote innovation within the team, and take ownership of implementing fresh ideas. Leadership: You provide direction, delegate effectively, and empower your team to take ownership. You foster passion and pride in achieving goals, holding yourself accountable for the team s successes and failures. Customer Centricity: You know your customers business and proactively find solutions to resolve their challenges. By building rapport and anticipating issues, you ensure smooth, win-win interactions while keeping stakeholders in the loop. Teamwork: You actively seek input from others, work across departments, and leverage team diversity to drive success. By fostering an open environment, you encourage constructive criticism and share knowledge to achieve team goals. Result Orientation: You set clear goals for yourself and your team, overcoming obstacles with a positive, solution-focused mindset. You take ownership of outcomes and make informed decisions based on cost-benefit analysis. Planning and Organizing: You analyze information systematically, prioritize tasks, and delegate effectively. You optimize processes to drive efficiency and ensure compliance with organizational standards. Communication: You communicate with confidence and professionalism, balancing talking and listening to foster open discussions. You identify key players and use the right channels to ensure clarity and gain support.

Backend Operations Executive - Supply Growth Acquisition Location: Jaipur About Us Why Work With Us At StayVista, youre part of a community where your ideas and growth matter. We re a fast-growing team that values continuous improvement. With our skill upgrade programs, you ll keep learning and evolving, just like we do. And hey, when you re ready for a break, our villa discounts make it easy to enjoy the luxury you help create. Your Role As a Backend Operations Executive , you will be managing the entire onboarding process post-signing of the property agreement, ensuring timely updates and smooth execution of tasks. It includes initiating onboarding workflows, creating dedicated Slack channels, and conducting consistent follow-ups with internal teams and property owners to meet deadlines. About You Manage the entire onboarding process after the property agreement is signed, ensuring timely updates and task execution. Initiate onboarding workflows and create dedicated Slack channels for each property on time. Conduct regular follow-ups with internal teams and owners to meet all timeline commitments. Coordinate with the interiors team to ensure smooth and timely property setup. Work with internal teams and owners to complete procurement tasks and ensure timely delivery when using StayVista s services. Schedule and manage property shoots with the photography team and owners, ensuring all props are ready in advance. Ensure post-setup images are captured, listing sheets submitted, and content quality-checked before the property goes live. Bonus Points - these are nonessential, but a bonus if you have them! Access to a personal two-wheeler or four-wheeler for added flexibility in service. Key Metrics : What you will drive and achieve Data Hygiene TAT for property onboarding Listing Sheet Accuracy Our Core Values: Are you a CURATER Curious : Here, your curiosity fuels innovation. User-Centric : You ll anticipate the needs of all our stakeholders and exceed expectations. Resourceful : You ll creatively optimise our resources with solutions that elevate experiences in unexpected ways. Aspire : Keep learning, keep growing because we re all about continuous improvement. Trust : Trust is our foundation. You ll work in a transparent, reliable, and fair environment. Enjoy : We believe in having fun while building something extraordinary. StayVista Spirit: Our Behavioral Competencies How We Work Together Business Acumen: You grasp the basics of our organization, customers, and services, always thinking ahead in your work. You re mindful of costs and benefits, making smart decisions while learning from risks and mistakes. Change Management: You re open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth. Leadership: You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action. Customer Centricity: You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect. Teamwork: You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment. Result Orientation: You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You re quick to spot issues and address them efficiently, making decisive decisions with resourcefulness. Planning and Organizing: You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively. Communication: You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively.

Position: Restaurant Captain . Outlet: FOO Asian Tapas. Location: Lower Parel, Churchgate, Thane. Preferred candidates: Young & enthusiastic hospitality professionals with 1-2 years of experience. Key Responsibilities: Guest Interaction: Greetings and welcoming guests, explaining menu items, offering recommendations, and answering questions. Order Taking and Service: Receiving and processing orders, ensuring timely delivery of food and beverages, and serving meal accompaniments. Customer Satisfaction: Addressing any guest complaints or requests, ensuring a positive dining experience. Team Management: Training and supervising servers, assigning tasks, and ensuring smooth team coordination. Restaurant Operations: Overseeing restaurant operations, maintaining cleanliness, and managing inventory. Financial Management: Taking responsibility for financial management activities, including budget control and staff wages. Essential Skills: Customer Service: Excellent communication and interpersonal skills to ensure guest satisfaction. Leadership: Ability to guide and motivate staff, create a positive team environment, and lead by example. Knowledge of Food and Beverage Service: Understanding of restaurant service standards, food preparation, and beverage service. Time Management: Ability to manage multiple tasks efficiently and ensure smooth service. Problem-solving: Ability to handle customer complaints and resolve any issues that may arise during service. Interested candidates can share their resume on HR- 9324909992/ sagar@pshpl.com

Patient counselor for a leading eye hospital in Jaipur , Rajasthan. experience in industry desirable. Fresher from hospitality sectors may also apply. Person should have good communication skills . You would be required to explain basics of disease and treatment in layman language to patient , convey cost of treatment , schedule appointments for procedure , maintain trackers and follow ups . You shall be reporting to centre manager and doctors. A person with team work approach is must quality. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred) Expected Start Date: 18/08/2025