What you will be doing here Act as a liaison between employees, management & HR team in providing a great employee experience. Foster a positive work environment by clear & prompt communication towards employee requests. Assist the Facility Manager in planning office events and activities to boost engagement and team spirit. Oversee all aspects of food and beverage operations, including menu planning, vendor coordination, and contract creation. Use the F&B as an attraction in the office for employee experience. Work closely with vendors to negotiate contracts and ensure high-quality products and services are provided.will you Maintain inventory levels and optimize inventory management processes to minimize waste and maximize efficiency. Review and draft contracts as per guidelines. Use MS Office tools like word & excel to build recommendations for a good experience. What are we looking at Preferable Experience Range - 1 to 3 years in Hospitality Management, F&B or Front Office Management. Bachelors degree in Hospitality Management, Culinary Skills or General Management. Strong interpersonal skills with the ability to effectively communicate and collaborate with employees at all levels. Proficiency in Microsoft Excel, including the ability to create and manipulate spreadsheets and generate basic reports. Demonstrated organizational skills with the ability to multitask and prioritize tasks effectively. Knowledge of food and beverage operations, including menu planning, vendor management, and inventory control. Ability to work independently with minimal supervision and adapt to changing priorities in a fast-paced environment.

Overall operations of the Stores 1.To plan and carry out operations of the store, so as to maintain smooth functioning of the store with focus on sales up gradation by maintaining high standards, in accordance with agreed business plans. 2. Ensure upkeep of store premises & manage all the equipments of the store for smooth operational flow. 3. Execution of Shift in the Store as per the agreed plan. 4. Planning for staff deployment during the shift. 5. Carry out local sales Marketing like door hanging, Newspaper insertion, Corporate calling. 6. To carry out staff meeting at periodic intervals and ensure motivation of the team. 7. Preparing different kinds of reports on food cost, inventory, wastage, P&L. 8. Candidate will be responsible for handling Day to day operations, shift Management, Inventory, Food Cost etc Our Recruiters Aviral- 7008123875 Reema9354692492 Jahanvi—7651823919

1. Welcoming and Assisting Visitors: Greeting guests warmly and professionally. Directing visitors to the appropriate personnel or meeting rooms. Providing information and answering inquiries. Maintaining a tidy and presentable reception area. 2. Managing Communications: Answering and directing phone calls. Taking accurate messages and ensuring they are delivered promptly. Managing incoming and outgoing mail and packages. Potentially handling email correspondence. 3. General Administrative Support:Maintaining office supplies and placing orders when needed, Scheduling appointments and managing calendars, Assisting with basic bookkeeping tasks, Filing and organizing documents, and Potentially assisting with travel arrangements. 4. Other Potential Responsibilities: Operating office equipment like printers, fax machines, and copiers. Maintaining security by monitoring visitor access and issuing badges. Providing support for company events and functions. Troubleshooting basic IT issues. Essential Skills: Excellent communication and interpersonal skills. min 1 year of exp in Hospitality industry. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite. A customer-service oriented attitude. Ability to work independently and as part of a team. Problem-solving skills. Professional appearance and demeanor. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Required) Hindi (Required) Work Location: In person

1. Welcoming and Assisting Visitors: Greeting guests warmly and professionally. Directing visitors to the appropriate personnel or meeting rooms. Providing information and answering inquiries. Maintaining a tidy and presentable reception area. 2. Managing Communications: Answering and directing phone calls. Taking accurate messages and ensuring they are delivered promptly. Managing incoming and outgoing mail and packages. Potentially handling email correspondence. 3. General Administrative Support:Maintaining office supplies and placing orders when needed, Scheduling appointments and managing calendars, Assisting with basic bookkeeping tasks, Filing and organizing documents, and Potentially assisting with travel arrangements. 4. Other Potential Responsibilities: Operating office equipment like printers, fax machines, and copiers. Maintaining security by monitoring visitor access and issuing badges. Providing support for company events and functions. Troubleshooting basic IT issues. Essential Skills: Excellent communication and interpersonal skills. min 1 year of exp in Hospitality industry. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite. A customer-service oriented attitude. Ability to work independently and as part of a team. Problem-solving skills. Professional appearance and demeanor. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Language: English (Required) Hindi (Required) Malayalam (Required) Tamil (Required) Work Location: In person

About SSO S pecialty Surgical Oncology (SSO ) is one of India’s fastest-growing platforms delivering affordable, high-quality cancer care, headquartered in Mumbai. Founded and led by a distinguished team of oncologists and healthcare experts, SSO is redefining surgical oncology through deep clinical expertise, doctor-led leadership, and scalable, patient-centric models. With a strong presence across Mumbai (Ghatkopar, Thane, Andheri, and upcoming centers in South Mumbai and Ahmedabad) and Tier 2 cities like Nagpur and Belgaum. Its founding team brings 10,000+ surgeries of collective experience from premier institutions like Tata Memorial, Saifee, and Breach Candy. As we expand, SSO offers an extraordinary opportunity for like-minded professionals to join a mission-driven organization shaping the future of oncology in India — grounded in excellence, empathy, and innovation. Role We are looking for a warm, articulate, and service-oriented Patient Experience Executive to be the first point of contact for patients and caregivers at our centre. You will play a key role in ensuring every patient journey is smooth, empathetic, and well-supported — from consultation to discharge. Key responsibilities: Greet and counsel every patient and family entering the centre with warmth and professionalism Guide patients through their OPD visit, surgical counselling, and quote discussions Ensure follow through on diagnostics, insurance paperwork, and discharge protocols Handle relatives/caregivers with empathy and patience — especially during wait periods Help convert OPD consults into IPD bookings by providing reassurance and clarity Requirements 1–3 years of experience in hospitality, healthcare, or guest relations Comfortable handling patient-facing interactions and emotional conversations Well-spoken in English, Hindi, and local language (Marathi/Gujarati preferred) Only female candidates are preferred

Welcome guests, take and serve orders promptly, ensure satisfaction, clear and reset tables, process payments, stay updated on menu items, and follow hygiene and safety standards for a smooth dining experience.

Company Description We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands, personalized services and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. Job Description Responsible for the efficiently and profitable functioning of the Kitchen assigned. Ensure that Novotel Kolkata Hotel & Residences standards are applied to the production of food and the cleanliness of the kitchen and equipment. Ensure that the hygiene standards are maintained by the team in accordance with set standards. Support the Head of Department in all phases of the kitchen's operations. Ensure HACCP procedures are followed and clear records are kept at all times. Any matter which may affect the interests of Novotel Kolkata Hotel & Residences should be brought to the attention of the Management. Additional Information Employee benefit card offering discounted rates at Accor hotels worldwide. Develop your talent through Accor’s learning programs. Opportunity to grow within your property and across the world! Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG freshers 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Job Title: Restaurant Captain Company: Poetry by Love & Cheesecake Location: (Multiple Locations in Mumbai) Experience: 0 to 3 Years Salary: ₹12,000 – ₹20,000 (Based on interview performance) + Service Charges Job Type: Full-time About Us: Poetry by Love & Cheesecake is a premium café and patisserie brand known for its elegant ambience, handcrafted desserts, and heartfelt service. We're looking for passionate and experienced Restaurant Captains to lead and elevate the guest experience across our Mumbai outlets. Key Responsibilities: Supervise floor operations and ensure smooth service flow Welcome and interact with guests, ensuring satisfaction and repeat visits Take and serve food & beverage orders efficiently and professionally Coordinate with the kitchen and stewarding teams to ensure timely service Manage table reservations and seating arrangements Handle guest queries and resolve complaints with poise Guide and train junior stewards and new team members Maintain hygiene, grooming, and service standards consistently Candidate Requirements: 0 to 3 years of experience in a similar role in the F&B industry Strong communication and interpersonal skills Good understanding of service etiquette, food menu, and basic wine knowledge Ability to lead a team and ensure high guest satisfaction Positive attitude, attention to detail, and strong work ethic Willingness to work in shifts, weekends, and holidays Perks & Benefits: Salary: ₹12,000 – ₹20,000 (based on performance) Service charge earnings Career growth opportunities with a reputed and expanding brand Supportive and professional work culture Staff meals and other employee benefits How to Apply: Apply via Indeed or send your updated resume to [email protected] . Please mention your preferred location Mumbai in the subject line. Lead with passion. Serve with excellence. Grow with Poetry. Thanks Bhagyashree HR Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Morning shift Rotational shift Experience: Hospitality: 1 year (Required) Language: English (Required) Work Location: In person

Aesthetic Doctor & ConsultantResponsibilities: ● Perform a variety of aesthetic and cosmetic procedures, including PRP, Laser Therapy ● Ensure all treatments are of high quality and meet the standards ● Work closely with pclients to determine their needs and expectations, and provide appropriate recommendations ● Maintain a high level of professionalism, adhering to all applicable regulations and guidelines ● Stay up-to-date on the latest industry trends, techniques, and best practices ● Collaborate with other team members to ensure a positive clients experience ● Participate in ongoing training and professional development opportunities Requirements: ● Medical degree and professional course certified in cosmetology as a doctor ● Experience in performing PRP,Laser and other aesthetic/cosmetic procedures ● Strong interpersonal and communication skills, with the ability to build rapport with patients ● Detail-oriented and committed to maintaining high standards of care ● Flexible schedule, with the ability to work on weekends Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Flexible schedule Leave encashment Paid sick time Schedule: Day shift Morning shift Work Location: In person

BongPizza India Pvt Ltd is Hiring CAPTAIN for multiple district. Supervise and coordinate the activities of the dining room staff. Ensure excellent customer service and address any guest concerns or complaints. Manage reservations and seating arrangements. Train and mentor new staff members. Assist with food and beverage service as needed. Maintain cleanliness and organization of the dining area. Collaborate with the kitchen staff to ensure timely and accurate service. Monitor inventory levels and assist with ordering supplies. provide service to the customer when required Call - 6294627876 Job Type: Full-time Pay: ₹11,000.00 - ₹18,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person Application Deadline: 30/06/2025 Expected Start Date: 18/06/2025

Marketing Executive Role Location: The Shalimar Hotel, South Mumbai Company Description: The Shalimar Hotel is a prestigious 4-star lifestyle property located in South Mumbai, offering 60 bespoke rooms and themed suites. Known for its refined aesthetics and exceptional service, it is a preferred destination for discerning travellers. Marketing Strategy Development: · Collaborate with the marketing team and management to create comprehensive marketing strategies aligned with business goals and industry trends. · Identify target market segments, analyse consumer behaviour, and develop marketing approaches to effectively reach and engage potential guests. Social Media Management: · Manage and curate content for social media platforms, fostering engagement, building brand loyalty, and increasing follower base. · Respond to comments, messages, and reviews in a timely and professional manner. Graphics Design: · Create graphics optimized for both digital platforms and print collateral, including brochures, flyers, posters, and banners. Event and Promotion Support: · Collaborate with the events team to market and promote special events, promotions, and packages. · Develop marketing materials, banners, and visuals for on-site promotions and events. Market Research and Analysis: · Conduct market research to identify emerging trends, competitive landscape, and customer preferences. · Analyse marketing campaign results and generate reports, providing insights and recommendations for continuous improvement. Qualifications: · Bachelor's degree in Marketing, Communications, Business, or Minimum 2 year of related field experience required. · Proven experience in marketing within the hospitality, travel, or related industries. · Strong understanding of digital marketing channels, social media platforms, and content creation. Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Food provided Paid time off Provident Fund Schedule: Day shift Morning shift Application Question(s): What is your curent in hand salary ?? Work Location: In person

Job description Company Description L’Opéra is a high-end, authentic pastry, bakery house and Salon de Thé, specializing in French products in Delhi NCR. Role Description This is a full-time on-site role as an F&B Senior Steward at L'Opéra, French Bakery Private Limited located in New Delhi & NCR. As an F&B Senior Steward, you will be responsible for overseeing and coordinating the dining area, ensuring guest satisfaction, managing staff, and maintaining high-quality service standards. Qualifications Experience in Table service. Knowledge of POS Excellent communication and interpersonal skills Proven experience in a similar role in the food and beverage industry Ability to work well in a team and lead by example Strong organizational and multitasking abilities Knowledge of food safety regulations and customer service principles Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Food provided Provident Fund Schedule: Day shift Evening shift Morning shift Rotational shift Weekend availability Supplemental Pay: Overtime pay Work Location: In person

Restaurant Name: Roastown Global Grill (*_ International Multicuisine Fine dine Restaurant _*) Location: Edapally, Kochi, Kerala. vacant: 2 Positions. Roles and Responsibilities: # Previous Experience in a customer service or hospitality role is preferred but Not required. # Excellent communication and interpersonal skills. # Ability to remain calm and composed in a fast paced environment. # Strong organizational and time management skill. # ability to work well in a team environment. # Basic computer skills and familiar with reservation system. Candidate Preference: # Female Candidate preferred. # Candidate should have need min Hospitality, hotel, hostess course at least 6 months. # Candidate from out of Kerala or Non Malayali Preferred. # Candidate should have Good communication skills. # Northeast Candidate Preferred. Salary and Benefits: # For the First 3 Months salary will be 12,500/- In hand. (Training) . # After 3 Months salary will be 15,100/- to 16500/- In hand depend upon Performance. # ESI facility Available. # Food and Room allowance will be provided by our Company for free. # Healthy Environment. # Learning Opportunity. **If you are Non Malayali You will get first preference.** If you interested kindly send your cv to 9995556741 ( Whatsapp). or [email protected] (Email) Job Types: Full-time, Permanent, Fresher Pay: ₹13,000.00 - ₹16,000.00 per month Benefits: Food provided Health insurance Leave encashment Schedule: Day shift Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Application Question(s): Did you complete any Hotel/Hospitality/F&B service/Front office/Hostess Course? Are you Non Malayali? What is your Notice period? Location: Kochi, Kerala (Required) Work Location: In person

We are seeking a dynamic and enthusiastic F&B Service Associate to join our growing team. Whether you're a fresher with a passion for hospitality or an experienced professional looking for your next challenge, we welcome you to become part of our vibrant workplace. Key Responsibilities: Provide exceptional food and beverage service to guests. Greet and welcome guests with a friendly and professional attitude. Take orders accurately and deliver food and beverages efficiently. Maintain cleanliness and hygiene of the service area. Ensure guest satisfaction through attentive service and prompt responses to requests. Work closely with kitchen and bar staff for seamless service operations. Follow all safety and hygiene standards. Requirements: Qualification in Hospitality or Hotel Management (preferred). Excellent communication and interpersonal skills. Positive attitude with a strong customer service orientation. Willingness to learn and grow within the hospitality industry. Ability to work in a fast-paced environment and as part of a team. Freshers are welcome; prior experience in F&B service is a plus. Job Type: Permanent Pay: ₹12,500.00 - ₹18,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Overtime pay Performance bonus Shift allowance Work Location: In person

Exciting Career Opportunity with a Leading MNC in Kolkata! Position: US Healthcare Process Location: Kolkata, India Contact Shruti @ 9732008214 (Call/WhatsApp) About Us: At You & I Consulting , we take pride in placing talent in 64+ top MNCs across India . Were now hiring for a renowned multinational client in the US Healthcare domain. If you're looking for a stable, rewarding career with international exposurethis is it! Role Overview: Join our US Healthcare team and work closely with US doctors and hospitals to support their documentation and empanelment processes. Key Responsibilities: Handle international calls related to healthcare documentation Assist US doctors and hospitals with onboarding and compliance Follow up via phone/email professionally Stay updated on US healthcare policies and procedures Use analytical and decision-making skills effectively Eligibility Criteria: Minimum Qualification: 10+2 or above Freshers & Experienced candidates welcome International BPO experience is a plus Excellent English communication skills required Willingness to work in a 24x7 rotational shift (home drop available within city limits) What We Offer: Competitive Salary: 3 LPA 6.5 LPA In-Hand Performance-based incentives PF + ESI + Other Benefits Comprehensive training to boost your skills Friendly, growth-oriented work environment Real opportunities for career advancement To Apply Quickly: If lines are busy, just WhatsApp your details in the format below: Full Name Current Location Contact Number Highest Qualification Total Work Experience Current Organization Current CTC Expected CTC WhatsApp Now: Shruti @ 9732008214 Know Someone Perfect for This Role? Refer them! Let’s grow together

Responsibilities and Duties Persons who have experience in leading a team are added advantage. Anticipate guest needs and build rapport with customers Address customer complaints and escalate to the concerned team when needed Provide information about amenities, areas, venues and promote services Offer assistance with certain tasks like confirming travel arrangements, taking messages etc. Updating the booking in the booking software. Interacting the customer via email for any information gathering Escalate any issues regarding the bookings to Team lead or Manager. Reconfirmation of tours and cross verifying Bookings of tour attractions in Dubai or Egypt. Required Experience and Qualifications A customer-oriented and professional attitude Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Previous experience as a Guest Relations Executive in the Hospitality industry A diploma or BSc/BA in Hospitality, travel & tourism Management is preferred Job Types: Full-time, Regular / Permanent Job Type: Full-time Pay: Up to ₹22,000.00 per month Benefits: Food provided Schedule: Rotational shift Supplemental Pay: Overtime pay Performance bonus Shift allowance Work Location: In person

We are looking for a proactive and responsible Café Executive to oversee the day-to-day operations of our café located inside the IIM Umsawli campus. This individual will be responsible for managing café staff, ensuring high-quality food and beverage service, handling kitchen operations, maintaining hygiene standards, managing inventory, and delivering a great customer experience. Key Responsibilities: 1. Operations Management Oversee daily café operations, including opening and closing procedures. Ensure smooth coordination between kitchen, service, and front-of-house operations. Monitor order taking, preparation, and service to maintain quality and speed. 2. Staff Supervision Manage and supervise kitchen staff, service staff, and support staff. Prepare staff schedules and ensure adequate manpower coverage. Provide training and support to team members to ensure quality service. 3. Inventory & Procurement Track inventory levels of food, beverages, and supplies. Coordinate with vendors/suppliers for timely procurement. Minimize wastage and ensure cost control. 4. Customer Service Address customer queries, concerns, or complaints professionally. Maintain a welcoming environment and high customer satisfaction. 5. Hygiene & Compliance Ensure all food safety, hygiene, and cleanliness standards are maintained. Conduct regular checks and audits in kitchen and dining areas. 6. Reporting & Coordination Maintain daily sales, expense, and stock reports. Coordinate with the Café Manager/Owner on planning, budgeting, and new initiatives. Requirements: Proven experience in food & beverage or hospitality operations (café/restaurant/hotel preferred). Strong leadership and team management skills. Excellent organizational and multitasking abilities. Good knowledge of kitchen operations, hygiene standards, and customer service. Basic knowledge of inventory and supply chain management. Ability to work flexibly, including weekends and holidays. Preferred Qualifications: Diploma or degree in Hotel Management / Hospitality / Culinary Arts (preferred but not mandatory). 2+ years of experience in a similar role. Fluent in English and Hindi; knowledge of local languages is a plus. Salary & Benefits: Competitive salary based on experience. Free meals during shifts. Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Food provided Paid sick time Paid time off Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Work Location: In person

Overview: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 400+ Team members, and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. We have a Local team in 9+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA, and counting. Job Responsibilities: Client Onboarding: Coordinate the onboarding process for new clients, ensuring a smooth and efficient transition onto our platform. Needs Analysis: Conduct in-depth needs analysis with clients to understand their requirements and customize solutions accordingly. Training: Provide comprehensive training to clients on using our products and services effectively. Support Services: Respond to client inquiries promptly and resolve issues to ensure high levels of customer satisfaction. Relationship Building: Build strong relationships with clients, becoming a trusted advisor for their ongoing needs. Product Knowledge: Maintain an in-depth understanding of our products and services to offer expert advice and support. Feedback Gathering: Actively gather client feedback and communicate insights to the product and development teams for continuous improvement. Troubleshooting: Troubleshoot technical issues faced by clients and collaborate with the technical team to provide effective solutions. Documentation: Maintain accurate records of client interactions, issues, and resolutions in the CRM system. Requirements: Bachelor's degree, Technical Degree shall be preferred. Minimum of 2 years in a customer-facing role, such as customer support, account management, or client onboarding. Strong technical acumen to understand software products and effectively troubleshoot issues. A passion for delivering exceptional customer service and building lasting relationships. Proven ability to identify, analyze, and resolve problems in a timely manner. Ability to work in a dynamic and fast-paced environment, adjusting to changing client needs. Ability to collaborate effectively with cross-functional teams. Experience working in the hospitality industry, hotel tech companies, and OTA companies is preferred Job Type: Full-time Pay: ₹25,000.00 - ₹41,000.00 per month Benefits: Flexible schedule Health insurance Life insurance Paid sick time Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Yearly bonus Application Question(s): What is your Current salary ? What is your expected salary ? Education: Bachelor's (Preferred) Work Location: In person