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0.0 - 4.0 years
0 Lacs
rajasthan
On-site
As a Banquet Operations Intern at Grand Hyatt Bali, you will have the opportunity to be part of creating unforgettable events. Your responsibilities will include setting up, serving, and supporting various events such as weddings, corporate meetings, gala dinners, and cultural celebrations. Your primary goal will be to ensure that every detail is perfect, every dish is served with care, and every guest feels welcomed. You will gain hands-on experience in preparing banquet setups, serving food and beverages during events, and collaborating closely with the kitchen and service teams to ensure smooth operations. This internship is not just about training; it is an opportunity to enhance your teamwork, communication, and multitasking skills in a dynamic and exciting environment. Throughout your journey, you will be supported by a mentor (Learning & Development Manager), a coach (Banquet Team Leader), and a buddy (Banquet team members). Additionally, you will have the chance to participate in employee activities, volunteering programs, special projects, exclusive employee clubs, and more. To be eligible for this internship, you should be currently enrolled or have recently graduated (within the past year) from a program in Hospitality, Event Management, Tourism, Hotel Operations, F&B Service, or a related major. You must be willing to commit to a full-time internship for a minimum of 6 months and be able to communicate confidently in verbal English (knowledge of other foreign languages is a plus). The ideal candidate for this role is someone who enjoys working behind the scenes and on the floor to create flawless event experiences. You should be energetic, detail-oriented, and a team player. Additionally, you should be well-groomed, responsible, and enthusiastic about learning in a real hotel setting. If you are passionate about serving others and are ready to help make every banquet moment memorable, and if you are committed to delivering distinctive service during events from setup to farewell, then we encourage you to apply for this exciting opportunity at Grand Hyatt Bali.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
rajasthan
On-site
As a Pastry & Bakery Intern at Grand Hyatt Bali, you will have the opportunity to unleash your creativity in the kitchen. Working alongside our talented pastry chefs, you will be responsible for preparing beautiful desserts, artisanal bread, pastries, and other baked delights that bring joy to every guest. Your main mission will be to help deliver distinctive culinary experiences through every bite. From morning croissants to elegant plated desserts, you will learn how to mix, knead, bake, and decorate while gaining hands-on experience in a real 5-star hotel kitchen. Additionally, you will acquire skills in food safety, presentation, speed, and precision that will be invaluable throughout your culinary career. This internship goes beyond baking; it is about building confidence, nurturing your passion, and collaborating with a creative and supportive team. Throughout your personalized learning journey, you will be supported by your mentor (Learning & Development Manager), coach (Pastry & Bakery Chef), and buddy (your kitchen teammates). You will also participate in employee activities, volunteering projects, special kitchen events, and employee clubs to enrich your experience. To qualify for this internship, you should be currently studying or have recently graduated (within the past year) from a D1, D2, D3, D4, or S1 program in Culinary Arts, Food Production, Patisserie, Bakery, Hospitality, or a related major. You must be willing to commit to a full-time internship for a minimum of 6 months and have a genuine passion for pastry, desserts, bread, and all things sweet and creative. Moreover, you should be eager to learn hands-on in a fast-paced kitchen environment, attentive to details, responsible, and focused on cleanliness and food safety. Strong communication skills in basic English and an openness to working with a multicultural team are essential. Your curiosity, energy, and enthusiasm for delivering distinctive culinary experiences that bring smiles to every guest will make you a valuable addition to our team.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
chandigarh
On-site
You will play a crucial role in supporting the department's efficient operations in alignment with Hyatt International's Corporate Strategies and brand standards. It is essential to ensure that employee, guest, and owner expectations are met consistently. As the Chef Concierge, you will collaborate closely with the Front Office/Assistant Front Office Manager to oversee the guest service department effectively, positioning it as a profitable standalone entity. Your primary focus will be on achieving the highest levels of guest satisfaction by meticulously planning, organizing, directing, and supervising the Concierge operation and its administrative functions. To excel in this role, you should ideally possess a relevant degree or diploma in Hospitality or Tourism management. A minimum of 2 years of experience in roles such as Assistant Manager - Concierge or Guest Service Manager is required. Holding the prestigious "Clefs d'Or" designation is also a key qualification. Strong problem-solving abilities, excellent organizational skills, and exceptional interpersonal capabilities are essential attributes that will contribute to your success in this dynamic position.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
The position at The Westin Chennai Velachery involves responding to and managing guest inquiries, requests, and concerns through various communication channels such as telephone, email, and chat. As a team member, you will be responsible for operating the telephone switchboard, processing wake-up calls, and directing calls to the appropriate departments. Additionally, accurately recording and relaying messages, logging guest requests, and ensuring satisfactory resolution are key aspects of the role. Providing information about room features, amenities, and local attractions to guests, assisting with room service orders, menu inquiries, and supporting guests with internet access and entertainment services are also part of the responsibilities. Adherence to company policies and procedures, maintaining a professional appearance, respecting guest confidentiality, and safeguarding company assets are essential. Welcoming and assisting guests according to established standards, meeting service needs, accommodating guests with disabilities, and expressing gratitude sincerely are expected behaviors. Effective communication, building positive relationships, collaborating with team members, achieving quality assurance standards, and performing physical tasks such as standing, walking, and lifting objects as required are integral to the role. Flexibility to perform additional job duties as assigned by supervisors is also necessary. The ideal candidate for this position possesses a high school diploma or equivalent. While prior work experience is not mandatory, candidates with no supervisory experience or specific licenses or certifications are encouraged to apply. Marriott International promotes diversity, inclusion, and equal employment opportunities for all individuals, irrespective of protected statuses or backgrounds under applicable laws. As part of the Westin brand, the commitment is to empower guests to prioritize their well-being during their travels, enabling them to be their best selves. The brand's mission focuses on wellness, and enthusiastic associates play a vital role in bringing unique wellness programs to life. Westin seeks individuals who are passionate, active, prioritize personal well-being, exhibit optimism, and embrace adventure. Joining the global team at Westin allows associates to excel in their roles, contribute to a purpose-driven environment, and evolve into their best versions professionally and personally.,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
lucknow, uttar pradesh
On-site
You are seeking a highly organized, motivated, and professional Executive Assistant to provide comprehensive support to the Director and Chief Financial Officer (CFO) in Lucknow. The ideal candidate will possess a strong understanding of accounting and finance principles, exceptional communication skills, and proficiency in creating impactful presentations using PowerPoint. You will play a crucial role in managing administrative tasks, facilitating communication, and contributing to financial activities within the organization. This position requires the ability to handle confidential information with discretion, multitask efficiently, and adapt to a dynamic and fast-paced environment. In the realm of Administrative Support, you will manage the Director and CFO's calendars, schedule meetings, and coordinate appointments efficiently. It will be your responsibility to prepare and organize necessary materials for meetings, ensuring all relevant documents are readily available. Handling incoming emails, calls, and correspondence, and prioritizing and responding on behalf of the Director and CFO when necessary will be part of your daily tasks. Moreover, you will arrange travel itineraries, accommodations, and logistics for business trips. Regarding Accounting and Finance, you will assist in financial data management, including entering financial transactions and maintaining accurate records. Conducting basic financial analysis and preparing reports as directed by the CFO will be essential. Collaborating with the finance team to ensure timely and accurate processing of financial information is crucial, and maintaining confidentiality and handling financial data with utmost care and discretion is non-negotiable. Communication and Presentation are key aspects of this role. You will be responsible for drafting, editing, and proofreading various communications, reports, and presentations for the Director and CFO. Creating compelling and visually appealing PowerPoint presentations for internal and external meetings is part of your duties. Effective communication with internal and external stakeholders on behalf of the Director and CFO is expected. Meeting Coordination will also fall under your purview. You will coordinate and schedule meetings, ensuring all participants are informed and prepared. Recording meeting minutes, tracking action items, and following up on outstanding tasks are integral parts of this role. Collaborating with various departments to gather data and information needed for meetings is essential for smooth operations. In Project Support, you will assist the Director and CFO in managing ongoing projects, monitoring progress, and updating stakeholders as required. Conducting research and analysis to support decision-making processes will be one of your responsibilities. Additionally, you will help prepare project status reports and updates. Your competencies and skills should include exceptional verbal and written communication skills, strong interpersonal skills, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), experience in creating and editing PowerPoint presentations, excellent organizational skills, the ability to prioritize tasks effectively, demonstrated discretion in handling sensitive information, ability to thrive in a fast-paced environment, willingness to adapt to changing priorities, and a Bachelor's degree in Business Administration, Finance, Accounting, or a related field preferred. If you have prior experience as an Executive Assistant or in a similar role supporting senior executives for a minimum of 3 years, and possess knowledge of accounting and finance principles, you are encouraged to apply for this position. Your analytical skills, email writing, meeting minutes, travel management, calendar management, office coordination, and hospitality skills will be assets in excelling in this role.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
lucknow, uttar pradesh
On-site
As a member of the Rooms & Guest Services Operations team at Renaissance Lucknow Hotel in Lucknow, Uttar Pradesh, India, you will be part of a dynamic and inclusive work culture where people are valued. Marriott International, our employer, is committed to providing equal opportunities and believes in hiring a diverse workforce. We are dedicated to preventing discrimination based on legally protected characteristics, such as disability status and veteran status. At Renaissance Hotels, we believe in helping our guests experience the true essence of the local area they are visiting. Our guests come to discover the unexpected, immerse themselves in a new culture, or simply make the most of their evening. They view travel as an adventure, seeking to bring back wonderful stories to share. We are looking for spontaneous explorers to join our team and introduce our guests to the unique aspects of the area. If you are someone who enjoys embracing new experiences and sharing them with others, we invite you to explore career opportunities at Renaissance Hotels. By becoming part of the Renaissance Hotels team, you will join the portfolio of Marriott International brands. You will have the opportunity to work where you can excel, pursue your goals, feel a sense of belonging to a global community, and become the best version of yourself. Join us at Renaissance Hotels and be a part of creating unforgettable experiences for our guests.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
pune, maharashtra
On-site
The JW Marriott Hotel Pune is currently looking for a dedicated individual to join our team as a Full-Time team member in the Rooms & Guest Services Operations department. As a member of our team, you will play a crucial role in providing exceptional service to our guests and maintaining the high standards set by the company. Your responsibilities will include following company policies and procedures, ensuring a clean and professional appearance, and maintaining confidentiality of proprietary information. A key aspect of the role will be welcoming and acknowledging guests according to company standards, anticipating and addressing guests" service needs, and assisting individuals with disabilities. Clear and professional communication is essential, whether it involves speaking with guests or answering telephone calls with appropriate etiquette. Developing and maintaining positive working relationships with team members, supporting common goals, and addressing employee concerns are also important aspects of the position. Physical requirements include standing, sitting, or walking for extended periods, as well as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance. Additionally, you may be requested to perform other reasonable job duties as assigned by your Supervisors. The ideal candidate will have a High school diploma or G.E.D. equivalent and while related work experience is not required, any previous supervisory experience will be a plus. No specific license or certification is necessary to apply for this position. Marriott International is an equal opportunity employer that values diversity and promotes an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. By joining the JW Marriott team, you will become part of a prestigious luxury portfolio with over 100 properties worldwide. Our brand focuses on providing exceptional hospitality while fostering a supportive and inclusive work environment for our associates. At JW Marriott, we believe that happy associates lead to happy guests, and we strive to provide opportunities for training, development, recognition, and overall well-being. Join us in providing the JW Treatment to our guests and fellow associates and be a part of a global team where you can excel, find your purpose, and truly belong.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a part of the Fairfield by Marriott team, you will play a crucial role in delivering a beautifully simple stay experience to our guests across over 1,000 locations worldwide. Rooted in our Marriott family farm heritage, we strive to provide warm hospitality and reliable service at a great value. Our commitment to the Fairfield Guarantee ensures that every guest departs the hotel fully satisfied. Fairfield by Marriott values diversity and inclusivity in the workplace. We are dedicated to fostering a people-first culture that embraces individuals from all backgrounds. As an equal opportunity employer, we uphold non-discrimination policies on all protected bases, including disability and veteran status, in accordance with applicable laws. Joining our team means embracing career opportunities that uphold the highest standards in hotel hospitality and service excellence. When you become a part of Fairfield by Marriott, you also become a member of the prestigious portfolio of brands under Marriott International. Our goal is to provide you with an environment where you can excel, find purpose, collaborate with a global team, and unleash your full potential.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
maharashtra
On-site
As a Host Intern at Conscious, you will play an integral role in running the Host desk alongside a dynamic team. Your responsibilities will span from handling check-ins and providing insider tips about Amsterdam to facilitating smooth check-outs and everything in between. You will have the opportunity to inspire guests with our unique story, serving as the welcoming face and initial point of contact at Conscious. Additionally, you will take ownership of your own projects, allowing you to showcase your skills and creativity. To excel in this role, you should possess a genuine passion for the hotel industry and be eager to embark on a Front Office Internship lasting a minimum of 4 months. The prospect of collaborating with the team to manage a full hotel should invigorate you, reflecting your enthusiasm for hospitality. A commitment to sustainability is essential, as you will be contributing to a company dedicated to eco-conscious practices. Embracing the dynamic nature of hotel life, where each day and shift present new challenges and opportunities, is key to thriving in this environment. Proficiency in English is a must, and it is preferred that you reside in or near Amsterdam to ensure seamless integration into the team and community. In return for your dedication and hard work, you will receive a competitive internship fee of 600 euros per month (based on full-time commitment). You can look forward to being part of an open and friendly company that organizes legendary staff parties, Christmas celebrations, and social gatherings. Enjoy special discounts on rooms for friends and family, as well as staff discounts at our shops and restaurants. As a Host Intern, you will have the chance to experience Conscious through the eyes of our guests, including a complimentary night's stay with your loved one or family member. Furthermore, you will receive an additional monthly budget of 25 euros (based on full-time) that can be used for personal expenses such as gym subscriptions, transportation, home deliveries, shopping, and more. If you are excited about taking on this challenge and becoming our new Host Intern, we encourage you to apply by clicking the "Apply" button below. For any inquiries or further information, feel free to reach out to the People & Development Team at +316 11980712. Join us at Conscious and embark on a rewarding journey in the vibrant world of hospitality.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
uttarakhand
On-site
The Guest Environment Expert position at The Westin Resort & Spa Himalayas in Uttarakhand, India is a crucial role focused on creating a memorable and unique experience for guests. Your responsibilities will include a variety of housekeeping functions to ensure the appearance and cleanliness of the entire hotel, contributing to an exceptional guest experience. Regardless of your specific tasks, certain key factors are essential for success in this role. These include maintaining a safe work environment, adhering to company policies and procedures, upholding quality standards, and presenting a professional appearance and communication style. Guest Environment Experts should be prepared to be physically active, standing, sitting, or walking for extended periods and engaging in hands-on tasks such as moving objects weighing up to 50 pounds without assistance. At Marriott International, we value diversity and are dedicated to fostering an inclusive and people-centric culture. We are committed to a non-discriminatory approach based on various protected characteristics, ensuring equal opportunities for all individuals, including those with disabilities or veteran status. The Westin brand is focused on empowering guests to enhance their well-being and regain control, particularly during travel. As part of our mission to establish ourselves as a leading wellness brand in the hospitality industry, we seek enthusiastic and dedicated associates to bring our unique programming to life. We encourage our team members to prioritize their own well-being both on and off the property, embodying qualities such as passion, activity, optimism, and adventurous spirit. Join us at The Westin Resort & Spa Himalayas to unleash your potential, contribute to a global team, and embark on a fulfilling journey toward personal and professional growth. Be a part of a brand that prioritizes wellness and supports you in becoming the best version of yourself.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
jaipur, rajasthan
On-site
You will be responsible for assisting with the efficient operation of the department in accordance with Hyatt International's Corporate Strategies and brand standards. As the Assistant Manager - Event Services, your role includes supporting the Outlet Manager in overseeing the assigned outlet to function as a successful independent profit center. This involves aligning with the outlet's operating concept and Hyatt International standards to ensure maximum guest satisfaction within budget constraints, ultimately contributing to the outlet's financial success. Ideally, you should possess a relevant degree, apprenticeship, or diploma in Hospitality or restaurant management. A minimum of 1 year of experience as an Assistant Manager - Event Service or at least 2 years of work experience as a Team Leader in a hotel with significant event spaces catering to wedding segments with high standards would be beneficial.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
goa
On-site
The job involves assisting in the daily supervision of restaurant operations, including Restaurants/Bars and Room Service, if applicable. You will assist with menu planning, maintain sanitation standards, and support servers and hosts during peak meal periods. Your primary goal will be to enhance guest and employee satisfaction by identifying training needs, developing plans, and implementing them effectively. To qualify for this position, you should have a high school diploma or GED and a minimum of 4 years of experience in the food and beverage, culinary, or related professional area. Alternatively, a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major from an accredited university, along with 2 years of relevant experience, will also be considered. Your responsibilities will include handling employee questions and concerns, monitoring performance, providing feedback, supervising shift operations, and ensuring compliance with restaurant policies and procedures. You will also manage staffing levels, encourage excellent customer service, address guest issues, and participate in training initiatives. Additionally, you will assist in opening and closing restaurant shifts, analyzing information to solve problems, recognizing quality products and presentations, and supervising daily operations in the absence of the Restaurant Manager. Your commitment to providing exceptional customer service and fostering a positive team culture will be crucial to your success in this role. Marriott International is an equal opportunity employer that values diversity and promotes an inclusive, people-first culture. If you are passionate about delivering exceptional service, embracing new experiences, and contributing to a dynamic team environment, we welcome you to join W Hotels, where curiosity is ignited, worlds are expanded, and every day is an opportunity to inspire and be inspired.,
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
jaipur, rajasthan
On-site
The position at Jaipur Marriott Hotel, Ashram Marg, Near Jawahar Circle, Jaipur, Rajasthan, India is for a Guest Environment Expert in the Housekeeping & Laundry Department. As a Guest Environment Expert, your primary responsibility will be to ensure the cleanliness and appearance of the entire hotel to create a memorable and unique experience for our guests. You will be empowered to perform a variety of housekeeping functions, such as delivering guest requests, stocking carts, cleaning rooms and public spaces, and other related duties. It is essential to maintain a safe work environment, adhere to company policies, maintain confidentiality, uphold quality standards, and present yourself in a professional manner at all times. As a Guest Environment Expert, you will be required to be physically active, including standing, sitting, or walking for extended periods, and engaging in hands-on tasks like lifting, carrying, and moving objects weighing up to 50 pounds without assistance. Your dedication to fulfilling these responsibilities and any other reasonable job duties as assigned is crucial to ensuring a positive guest experience and contributing to the success of the business. Marriott International is an equal opportunity employer that values diversity and promotes an inclusive, people-first culture. By joining Marriott Hotels, you become part of a renowned hospitality brand dedicated to delivering exceptional service worldwide. As a member of the Marriott Hotels team, you will play a vital role in upholding the legacy of Wonderful Hospitality by providing thoughtful, heartfelt, and forward-thinking service to every guest. JW Marriott, a luxury brand within Marriott International's portfolio, offers over 100 stunning properties in prime city and resort locations globally. At JW Marriott, our associates are our top priority, and we believe that happy associates lead to happy guests. We seek individuals who embody confidence, innovation, authenticity, intuition, and the values of our namesake and company founder, J.Willard Marriott. Working at JW Marriott provides a unique and enriching experience where you will be part of a supportive community and enjoy camaraderie with a diverse group of colleagues. We prioritize training, development, recognition, and overall well-being to ensure our associates can pursue their passions in a luxurious environment. By joining JW Marriott, you become part of a prestigious brand under Marriott International, where you can excel in your role, fulfill your purpose, collaborate with a global team, and strive to achieve your fullest potential. The JW Treatment emphasizes exceptional care for our associates, recognizing that exceptional treatment of guests begins with taking care of our team members. Embark on a fulfilling career journey with Marriott Hotels and JW Marriott, where you can contribute your best efforts, find your purpose, belong to a supportive team, and evolve into the best version of yourself.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
As a Specialist Stay Experience at StayVista in Mumbai, you will play a crucial role in ensuring exceptional guest satisfaction at our premium villas. Your responsibilities will include managing the entire guest journey, resolving complex issues, mentoring junior team members, and maintaining service excellence. You will be required to demonstrate strong ownership, attention to detail, and a commitment to enhancing every aspect of the guest experience. Your key responsibilities will involve overseeing the guest experience lifecycle from pre-arrival coordination to post-checkout feedback, handling high-priority guest escalations professionally and empathetically, guiding Stay Experience Executives, conducting villa audits, analyzing guest feedback to improve service standards, ensuring adherence to SOPs and service guidelines, collaborating with internal teams for special requests and upselling opportunities, and conducting quality checks to ensure smooth execution at assigned villas or zones. To excel in this role, you should possess a Bachelor's degree in Hospitality, Business, or a related field, along with at least 5 years of experience in guest-facing roles within the hospitality, travel, or customer experience industry. Excellent communication, conflict resolution, and team coordination skills are essential, as well as strong organizational abilities and the capacity to multitask in a fast-paced environment. You should also be willing to travel frequently to villa locations to ensure on-site service excellence. Key metrics you will be responsible for driving and achieving include guest communication, feedback, and revenue. At StayVista, we value individuals who embody our core values of being CURATER - Curious, User-Centric, Resourceful, Aspire, Trust, Enjoy. These values form the foundation of our behavioral competencies, emphasizing qualities such as business acumen, change management, leadership, customer centricity, teamwork, result orientation, planning and organizing, and effective communication. Join us at StayVista as we work together to create extraordinary experiences and become the most loved hospitality brand in India.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
udaipur, rajasthan
On-site
As a Travel Consultant, you will be responsible for designing itineraries, costing, making hotel bookings, arranging visas, and more to provide exceptional inbound and outbound holiday packages to customers. Your role involves handling customer inquiries, following up with clients, and ensuring the highest level of customer satisfaction. You will need to customize existing holiday packages or create new ones based on the specific needs of each customer. Researching suitable holiday destinations to enhance our portfolio and presenting recommendations to customers while addressing any travel accessibility concerns will be part of your daily tasks. Collaborating with tour operators to ensure customer requirements are met and managing reservations, operations, and negotiations will be crucial for success in this role. You will also handle operational duties such as air and land arrangements, ticket bookings, and creative planning of itineraries. In addition, you will be responsible for managing the reservations process to meet guest budgets, collecting deposits and balances, and utilizing promotional techniques to sell itinerary tour packages through various online channels. Handling unexpected issues and complaints, as well as staying updated on tourism trends by attending conferences and webinars, are also key aspects of this position. Requirements: - Proven experience as a travel consultant - Proficiency in traveling software and computer reservations systems - Excellent English language skills - Strong sales abilities and customer-oriented approach - Knowledge of various travel areas (domestic/international, business/holidays, group/individual) - Effective communication and persuasion skills - Ability to handle crisis situations - Degree in Hospitality, Travel, Tourism, Business, or related field - Candidates with personal travel experience preferred This is a Full-time or Part-time position with benefits such as a flexible schedule and leave encashment. The work location is in person, and candidates must be able to commute to Udaipur, Rajasthan, or relocate there before starting work. A Higher Secondary (12th Pass) education is required, along with at least 1 year of work experience in the field. If you meet the requirements and are passionate about providing exceptional travel experiences to customers, we encourage you to apply for this exciting opportunity as a Travel Consultant.,
Posted 2 weeks ago
0.0 - 1.0 years
0 Lacs
Jhajjar
Work from Office
Internship Role: Guest Hospitality Intern The Guest Hospitality Intern will be an integral part of our frontline guest services team. Interns will work alongside our operations and hospitality professionals to ensure a smooth, welcoming, and enriching guest experience. Intern Responsibilities: Greet and assist guests upon arrival Provide information and guide guests to activity areas, meal zones, games, folk performances, and workshops Support the hospitality and front office teams in managing guest flow. Take daily feedback and maintain guest interaction logs. Assist the Resort Manager in various guest-facing and event coordination duties. Maintain high standards of service, communication, and cultural etiquette. Eligibility Criteria: Students pursuing a Diploma or Undergraduate Degree in Hotel Management, Travel & Tourism, Hospitality, or related fields. Internship Location: Pratapgarh Farms, Gwalison Road, Jhajjar, Haryana 124103
Posted 2 weeks ago
2.0 years
0 Lacs
Mumbai, Maharashtra
On-site
Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Executive is responsible to assist in the smooth and efficient running of the Guest Relations Department within the Rooms Division. Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations in Guest Relations. Good problem solving, administrative and interpersonal skills are a must.
Posted 2 weeks ago
2.0 years
0 Lacs
Thrissur, Kerala
On-site
Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Bartender is responsible to assist with the customer and bar service at the hotel's selected beverage outlets Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.
Posted 2 weeks ago
2.0 years
0 Lacs
Thrissur, Kerala
On-site
Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Sales Executive is responsible to maximise sales and achieve pre-determined targets, working closely with Rooms, Food and Beverage and other revenue-generating departments Qualifications Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Sales Executive or Assistant Manager in hotel operations. Good problem solving, administrative and interpersonal skills are a must.
Posted 2 weeks ago
1.0 years
0 Lacs
Mumbai, Maharashtra
On-site
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Soft Services Executive Property and Asset Management What this Job Involves? Job Overview You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for: Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services. Maintaining a hospitality outlook and always look presentable. Taking ownership of the request or complaint and ensuring they are handled effectively within TAT Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team. Conducting timely Customer Feedback Surveys and sharing the reports with the client/management. Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed Being familiar with lost and found procedures. Nominating and attending the training programs at site/ JLL office. Addressing concerns through daily checking of mails for priority requests. Receiving calls and emails from clients. Ensuring closure of complaints by proper communication to stakeholders. Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc. Updating the handover/ takeover register before end of shift for all completed/pending tasks. Managing and participating in events, overlooking general maintenance and guest handling. Site dynamics: Work Schedule: Site team: e.g.: Property Manager +2 Other details if any Reporting: You will be directly reporting to the Customer Relation Manger /Property Manager as per site. Sound like you? Here is what we’re looking for: Meticulous and Being Analytical You must pay attention to detail and have excellent problem-solving skills. Possess the ability to collate information, using logic and reasoning to identify the alternative solutions, conclusions or approaches to problems. You should be able to handle complaints, settle disputes, and resolve grievances and conflicts. Qualifications You need to have a relevant educational background in hospitality with min 1-2 years of work experience OR 2-3 years of experience in Client/customer service facing roles. Good Communication skills with fluency in English and Hindi language is a must Willingness to work in flexible shifts, weekends and holidays is an added advantage Basic understanding of operating computers, mobile application and MS Office (Excel, Word, PowerPoint, etc.) is also preferred. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Posted 2 weeks ago
1.0 - 4.0 years
0 Lacs
Pune, Maharashtra
On-site
JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Title: Experience Executive or Colleague Host Business unit: Integrated Facilities Management Reporting to: Assistant Workplace Manager The ideal candidate should be from Hospitality background with extensive experience in managing / coordinating with various Stake holders in office premises . He/she will be responsible to plan, coordinate & implement various events at the Pune office. Duties & responsibilities Greeting clients and setting a positive office atmosphere and assisting visitors in a professional and friendly manner. Maintain office decorum – 3rd floor reception area, work café area and board room area. Managing and knowledgeable about handling visitor management system/process. Answering the phone, taking messages or calls to respective departments. Creating and maintaining updated documents and spreadsheets for stock/inventory when necessary. Recording meeting minutes and dictations when necessary. Scheduling and confirming appointments & meetings if any Assisting on requirements of SEZ’s entry process related to vendor material entry or office video shoot by vendors, challans and keep it securely. Events flower arrangements, JLL attendance, background verification Ensure that quality of the services is always maintained at highest levels and work on further improvements. Reports unsafe / abnormal conditions and unusual occurrences to the concerned team Received customer suggestion and make necessary improvements Performance objectives Provide Superior Client Service (weighting 50%) Initiative or Process Improvement in Functional Area (weighting 40%) Personal and Professional Development (weighting 10%) Key skills Excellent communication skills – written as well as listening Teamwork, Computer knowledge Experience in FM/software/hotel industry Customer service skills Employee specification Candidate should be graduate in hotel management/BA/BBA/B.Sc. 1-4 years’ experience in FM industry into IT / Banking / Corporate set up What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, you’ll oversee one of the busiest places in the office—the front desk. Constantly on the go, you’ll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, you’ll be expected to develop policies and procedures needed for all functions in the reception. As needed, you’ll also take part in managing conference/board rooms, events, flower arrangement coordination, and others. Sound like you? To apply you need to be: A skilled professional You should be a graduate in any discipline and have one to two years’ experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If you’re familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staff—regardless of their level—and their demands? An outstanding multitasking talent also provides a perfect complement to your skill set. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply today! If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Posted 2 weeks ago
2.0 - 4.0 years
6 - 10 Lacs
Udaipur
Work from Office
An extraordinary guest experience begins with you. As Guest Experience Manager, you will ensure a warm welcome feeling for our guests as soon as they arrive. What you will be doing: Jobs involve all aspects of delivering optimum quality of a companys services Monitoring, inspecting, and proposing measures to correct or improve a hotels final products and processes in order to meet established quality standards. Conduct regular inspections and audits of all areas of the hotel, including guest rooms, public areas, dining facilities, and service delivery. Identify areas for improvement and work with department heads to address deficiencies. Provide training and guidance to hotel staff on quality standards, best practices, and guest service excellence. Organize workshops and training sessions as needed. Collect and analyze guest feedback, reviews, and surveys to identify trends and areas of concern. Develop action plans to address issues and improve guest satisfaction. Ensure that the hotel complies with all relevant regulations and health and safety standards. Stay updated on local and national regulations related to the hospitality industry. Collaborate with department heads and managers to address quality-related issues, share best practices, and implement improvements. Foster a culture of teamwork and continuous improvement. Prepare regular reports for senior management detailing quality assurance activities, findings, and progress in meeting quality goals. Handle guest complaints and concerns related to quality promptly and professionally. Work with staff to resolve issues and prevent recurring problems.
Posted 2 weeks ago
4.0 - 8.0 years
7 - 11 Lacs
Gurugram
Work from Office
About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose This is a Strategic Sales position in the Commercial Cards Sales team, and is responsible for driving B2B payments business, achieving monthly sales targets and acquiring new Large Market customers through consultative selling of payment solutions and commercial card products. This role is based on focusing on business development in region. Maintance and performance management of any project to measure scope, improvement area and further enhancements. Role Accountability Managing existing B2B Customers and prospecting new customers through existing leads/ cold calling etc. Have a consultative sales approach, wherein one PREPARES well - research & understands the corporate s business, suggests a customized solution basis the business pain identified after detailed probing. Tracking and reporting sales performance including pipeline, acquisition results and market conditions. Increasing business from new acquisitions and existing accounts; achieve the pre-defined sales quota; meeting the revenue and profitability targets. Timely execution of all sales activities leads, campaigns, referrals & any self-generated leads Maintaining excellent relationship with State Bank officials to get business/leads from their existing clients. Create cross sell opportunities for Corporate T&E Vertical, Retail Card etc. Being up to date on products and competition & the trends in the payment ecosystem Be the interface between SBI Cards and the customer to resolve any application processing issues. Drive the on-boarding of new customers and initiates spend enablement activities Engages in regular portfolio planning to determine areas of focus & project accurate full year forecasts Attend relevant industry and partner conferences, trade shows and networking events Ensuring all performance standards are met viz. business targets, controls and compliance Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers Expansion of internal and external relationships, and drive sales results Ensuring appropriate sales processes are followed, and the highest levels of controls and compliance are adhered Liaison with internal and external stakeholders to ensure business targets are achieved Pre-acquisition Activities - Prepare RFPs, Proposals, Presentations, Pricing negotiations Post Sales activities - Prepare business proposals for internal risk evaluation, agreements, documentation, implementation and onboarding the customers. Mentoring and coaching new joiners and Assistant managers Measures of Success Key Result Areas: New Customer acquisition Growth in Spends, Forex and Profits Retention of existing customers Achievement of team targets Positive Customer feedback Technical Skills / Experience / Certifications Understanding of the Commercial cards business/industry Ability to establish/maintain credibility with customers and partners Consultative Selling skills Good understanding of the P&L and profitability dynamics Corporate Sales Experience with the ability to engage at CXO level Ability to influence key stakeholders from various internal functions Competencies critical to the role Must have a drive for high performance; should be self-motivated to achieve targets Should be able to collaborate effectively with multiple internal and external stakeholders Should be able to adapt to ever changing business and regulatory landscape. Should be able to adjust strategy. Qualification MBA Preferred Industry Preferred Industry - Commercial Cards /Banking/ Travel &Hospitality /Payments Industry
Posted 2 weeks ago
4.0 - 9.0 years
8 - 12 Lacs
Gurugram
Work from Office
We are seeking an experienced Business Development Manager to grow our Design & Build (D&B) project portfolio in North & East Region. The ideal candidate will have a strong understanding of the construction and architectural industries, with proven experience in identifying new business opportunities, building client relationships, and driving revenue growth in the Design & Build sector. Key Responsibilities: Client Acquisition: Identify and pursue new business opportunities in target sectors (commercial, industrial, hospitality, etc. ). Proactively generate leads through networking, industry events, referrals, and strategic collaborations with architects, consultants, developers, and contractors. Develop, implement effective sales strategies, and action plans to penetrate new markets and expand the client base. Client Relationship Management: Build, maintain, and strengthen long-lasting relationships with key clients, stakeholders, and industry influencers. Act as the primary point of contact for new business inquiries, understanding client needs, and providing tailored solutions. Ensure high levels of client satisfaction throughout the sales cycle and project execution to foster repeat business and referrals. Sales & Proposal Development: Coordinate with internal teams (design, estimation, project management) to prepare compelling proposals and presentations. Lead bid submissions and presentations for Design & Build projects. Negotiate contracts and close deals in line with company objectives. Market Research & Analysis: Continuously monitor market trends, competitor activities, and industry developments to identify new opportunities and inform business strategies. Provide insights and feedback to the management team on market dynamics and potential areas for growth. Collaboration & Coordination: Work closely with internal teams, including design, estimation, procurement, and project management, to ensure seamless project execution from initial concept to handover. Liaise between clients and the project team to ensure clear communication and understanding of project requirements and expectations. Reporting & Performance: Maintain accurate records of all sales activities, client interactions, and pipeline progress using software. Prepare regular reports on business development activities, sales performance, pipeline status, and potential risks to senior management. Excellent communication, presentation, and interpersonal skills, with the ability to articulate value propositions effectively to diverse audiences. Proven negotiation and closing skills. Ability to work independently, manage multiple priorities, and thrive in a fast-paced, target-driven environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software (e. g. , Salesforce, HubSpot). Experience working with design consultants, contractors, and developers
Posted 2 weeks ago
2.0 - 4.0 years
2 - 3 Lacs
Hyderabad
Work from Office
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it s with Hilton where we never forget the reason were here: to delight our guests, Team Members, and owners alike. Position Statement (if any) The Banquets Executive is concerned with the efficient and professional service of food and beverages within the Banquet, ensuring that the restaurant returns a budgeted profit through tight cost and stock control. This role directly supervises staff while ensuring that all guests receive optimum service in accordance with the standards, policies and procedures of the hotel and Hilton International. What will I be doing? Position Summary (bullet points) As the Banquets Executive, you will be responsible for performing the following tasks to the highest standards: Confidently know the food and beverage menu contents and explain them in detail to guests. Understand dietary requirements and offer appropriate suggestions. Complete TBS checklists on product knowledge. Make suggestions on the menu that might suit guests of different nationalities. Know menu items of all other outlets to recommend guests to other outlets. Confidently know opening hours of all restaurants and hotel outlets. Recommend other restaurants and city attractions to hotel guests. Actively check staffs product knowledge on each shift. Check reservations for the day, ensuring that the restaurant and staff have tables ready and that large bookings have been confirmed by phone. Ensure that all staff are briefed for the details of the shift ahead. Complete the TBS checklist on preparing the restaurant for service. Greet guests with smiles and offer assistance with coats, bags, etc. , introducing yourself. Escort guests to a table and ask if they would prefer a smoking or non-smoking table. Ensure that all service procedures are carried out to the standards required. Replenish drinks, not letting cups or glasses become empty. Take personal responsibility for the service experience of all guests in the restaurant by visiting and introducing yourself to them and actively checking on their satisfaction. Follow-up on any guest questions or queries immediately, and if you don t know the answer, check with your Manager. Knowledgeable of departmental standards, explaining these standards to the team. Positively deal with and learn from customer complaints and comments with follow-up and feedback to the Manager. Be proactive towards guests, assisting them with any reasonable requests, and training all staff to see these things before guests ask. Positively end the guest experience by checking satisfaction. Present all guests checks promptly on request with a feedback form and brochure. Encourage all guests to fill out feedback forms when they leave, assisting guests with their coats and bags. Thank all guests and wish them a pleasant day. Supervise the restaurant roster on a daily basis and ensure that it is in line with the changing business levels, making changes in order to achieve the F&B team s service standards and budget goals. Control the allocated labour for each shift to ensure that customer expectations are met whilst achieving the desired labour cost. Assist the restaurant managers with training all staff for induction training and on the job training . Offer staff constructive feedback on their performance after every shift in an aim to develop their skills and confidence. Provide leadership and direction for all staff while on duty by offering professional skills and leading by example. Be aware of the restaurant s and overall F&B targets for food, beverage, payroll and general expense costs. Coordinate with Engineering and Housekeeping departments to ensure that cleaning is followed-up with and procedures are maintained. Ensure that the shift is reviewed, handovers and briefings are carried out. Be aware of potential highs and lows in the business. Identify and communicate potential sales leads to your Manager. Create an environment where everyone sells . Communicate relevant financial information to the team. Understand relevant OH&S legislations and the implications on the operation of the department. Ensure that safe and healthy working practices are observed throughout service. Report any accidents / incidents to the Supervisor / Manager. Ensure that the Food & Beverage mission is established and instilled in you and all team members. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
Posted 2 weeks ago
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