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2.0 - 5.0 years
3 - 8 Lacs
Gurugram
Work from Office
Role & responsibilities JD:- Excellent spoken English, communication, and persuasion skills are essential for this role. A solid understanding of geography, particularly in relation to the UK market, is highly desirable. A background in GDS (Global Distribution System), specifically Amadeus, is a must. Candidates with experience in travel sales, upselling, package sales, and international holiday packages, especially in the UK market, will be given preference. The ability to handle pressure with a strong sales aptitude is important. Immediate joiners are encouraged to apply. Perks of joining Affordable Luxury Travel include: Work for an award winning luxury tour operator in the UK Receive indepth destination and sales training. Regular training on destinations, itineraries and hotels/resorts. Loyalty bonus upon completion of one year of employment FAM (familiarization) trip opportunities for high-performing individuals, providing the chance to visit exciting destinations such as the Maldives, Dubai, Southeast Asia, USA and more. Competitive salary, considered as the best in the industry. Excellent incentive structure. Cab facility available, and if any female employee travels alone, a security guard will accompany the driver. Rotational shift between UK time zones. Regular internal job transfers (IJTs) for career development. Growth potential for senior positions within the team. In addition, we offer a fantastic work environment in a modern building located in the heart of Gurugram. Preferred candidate profile
Posted 2 months ago
1.0 - 2.0 years
3 - 4 Lacs
Gurugram
Work from Office
Position: Travel Advisor Location: Gurgaon, India Alike.io is a passionate bunch of people, working hard to make it easy for everyone to travel like the people they like. We do this by helping travel content creators share their travel stories from their personal travel studios and by assisting travellers find and book their most preferred travel itineraries on a single platform. We continuously strive to be a brand you can trust to book awesome experiences that create lifelong memories. We are looking for enthusiastic folks with a get-it-done mindset to join us in this mission. For us, hard work is important, but even more important is keeping our promises, delivering on our commitments. Being a hero is good at Alike but being a team-player is priceless. And finally, making the right choice usually mean going the difficult path, and that is the Alike way. The role As a Travel Advisor, you'll serve as the bridge between our customers and their next great adventure. Your expertise will guide travellers, ensuring they have a seamless, exciting, and personalised experience. If you're passionate about exploring the world and helping others do the same, this role is for you! Key responsibilities Customer Consultation : Engage with customers to understand their travel preferences, needs, and budgets. Travel Planning : Utilise our suite of online tools and resources to research, plan, and curate bespoke travel itineraries. Generating Profitable Sales : Use travel expertise and customer influencing skills to drive bookings and increase profitability. Identify up-sell and cross-sell opportunities. Booking Management : Assist clients with booking accommodations, transportation, tours, and other travel-related services. Ongoing Support : Provide clients with real-time assistance during their trips, ensuring their experiences are smooth and enjoyable. Stay Updated : Continuously monitor and stay informed about global travel trends, destination updates, and any travel advisories or restrictions. Feedback Loop : Collect and analyze feedback from travelers to constantly refine and improve our offerings. Team Collaboration : Work closely with the marketing, operations, and tech teams to offer insights and feedback based on customer interactions. Key requirements for the role At least 1 year experience in the travel industry, in a travel package sales role. Strong knowledge of popular travel destinations, culture, and trends. Proven track record of meeting or exceeding travel sales targets. Proficiency in using travel booking systems and software. Excellent communication (both written and verbal) and negotiation skills. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Problem-solving skills and the ability to handle challenging customer situations with empathy and grace. Benefits Competitive salary and benefits Attractive sales commission A supportive and ambitious team to help you grow www.alike.io
Posted 2 months ago
2 - 5 years
2 - 4 Lacs
Kolkata
Hybrid
A strong understanding of MICE industry. Ability to build and maintain strong relationship with corporate clients, event planners and other relevant stake holders.
Posted 2 months ago
1 - 6 years
2 - 5 Lacs
Gurugram
Work from Office
About the Role: As a Pilgrimage Travel Consultant for EasyDarshan by EaseMyTrip , you will play a vital role in helping customers plan spiritually enriching journeys to India's most revered pilgrimage sites. This role demands a deep understanding of Indian religious culture, excellent interpersonal skills, and a passion for creating seamless travel experiences. You will be responsible for promoting and customizing pilgrimage packages, addressing customer needs, and ensuring a memorable and hassle-free travel experience for individuals and groups alike. Key Responsibilities Customer Engagement: Actively interact with potential customers through phone, email, or face-to-face to understand their pilgrimage plans, preferences, and spiritual goals. Package Presentation: Clearly explain EasyDarshans curated pilgrimage packages, showcasing key highlights, spiritual significance, and travel benefits. Travel Consultation: Provide comprehensive details about destinations, itineraries, accommodations, transport options, temple darshan arrangements, and rituals involved. Customization & Personalization: Tailor travel packages to suit individual or group needs, including elderly-friendly options, multilingual guides, or special pooja arrangements. Query & Issue Resolution: Address all customer inquiries, resolve concerns efficiently, and ensure a smooth pre-and post-booking experience. Sales Achievement: Meet and exceed monthly sales targets by converting leads into bookings and delivering outstanding consultation service. Relationship Building: Foster long-term relationships with customers to encourage repeat bookings and referrals, especially among family and religious groups. Market & Product Awareness: Stay informed about trending pilgrimage destinations, religious events, and new EasyDarshan offerings. Operational Coordination: Work with internal operations teams to ensure seamless travel arrangements, including transport, accommodation, and local coordination. Marketing & Feedback Loop: Participate in travel fairs, religious exhibitions, and local promotions. Share customer feedback to improve packages and marketing strategy. Preferred Candidate Profile Cultural Knowledge: Strong understanding of Indian religious traditions, rituals, and popular pilgrimage circuits (e.g., Char Dham, Jyotirlingas, Shaktipeeths, Tirupati, Vaishno Devi). Communication Skills: Fluent in Hindi and English. Knowledge of regional languages such as Telugu, Kannada, Marathi, Tamil is highly preferred. Customer-Centric Attitude: Passionate about delivering exceptional service, with empathy toward the spiritual and physical needs of pilgrims. Sales Acumen: Ability to identify customer needs and confidently present travel solutions that match their expectations. Interpersonal Skills: Friendly, approachable, and persuasive in guiding customers through their pilgrimage planning journey. Tech Familiarity: Comfortable using CRM tools, travel booking systems, and basic MS Office applications. Flexibility & Responsibility: Willing to work on rotational shifts or weekends when needed and able to manage multiple inquiries and bookings efficiently. Travel Enthusiasm: Prior experience or personal interest in visiting pilgrimage destinations is an added advantage. Experience: 1 to 6 years in a sales or customer service role in the travel or hospitality sector, preferably related to religious tourism. Educational Qualification: Graduate in any discipline, preferably in Travel, Hospitality, Tourism, or Religious Studies.
Posted 2 months ago
6 - 11 years
5 - 15 Lacs
Gurugram
Work from Office
About the Role: As a Senior Holiday Consultant at EaseMyTrip.com , you will be a key contributor in curating personalized travel experiences for domestic and international leisure travellers. This role focuses on crafting memorable vacation packages based on individual customer preferences, budgets, and travel styles. You will use your destination knowledge, customer service skills, and travel expertise to build detailed itineraries, recommend experiences, and support clients throughout their journey. The ideal candidate combines passion for travel with strong consultative skills to deliver high satisfaction and repeat business. Key Responsibilities: Custom Itinerary Planning: Design and suggest personalized holiday packages based on client preferences, travel dates, budgets, and special interests. Destination Knowledge: Maintain up-to-date knowledge of popular domestic and international travel destinations, including sightseeing options, cultural activities, and seasonal trends. Client Engagement: Build and nurture client relationships through regular follow-ups, detailed consultations, and proactive travel suggestions. Travel Research & Recommendations: Research and recommend destinations, hotels, sightseeing, and activities aligned with the clients expectations. Booking Management: Coordinate bookings for flights, hotels, transfers, sightseeing tours, visas, and insurance to ensure a hassle-free experience. Issue Resolution: Provide timely solutions to any travel disruptions or client concerns during or before the trip. Sales Conversion: Use consultative sales techniques to convert leads into confirmed bookings and meet monthly revenue targets. Collaboration with Vendors: Coordinate with DMCs, hotels, and other service providers to negotiate the best rates and build custom packages. Customer Feedback Loop: Collect and act on customer feedback to improve service quality and enhance the overall travel experience. Market Trends Awareness: Stay informed about emerging travel trends, new destinations, and competitor offerings to ensure EaseMyTrip maintains a competitive edge. Preferred Candidate Profile: Experience: 6 to 11 years in customer-facing roles within the travel or tourism sector, preferably handling customized holiday packages. Educational Background: Graduate in Travel, Tourism, Hospitality, or Business Administration. Travel Knowledge: Deep familiarity with popular holiday destinations, travel seasons, visa rules, and tour management. Sales & Negotiation Skills: Proven ability to upsell, cross-sell, and close deals, especially within domestic and international leisure segments. Communication Skills: Strong verbal and written communication for effective interactions with clients, suppliers, and internal teams. Tech Proficiency: Comfortable working with MS Office (Excel, PowerPoint), CRMs, GDS tools (Amadeus, Galileo), and travel booking platforms. Analytical Thinking: Capable of understanding client needs and budget constraints to offer the most relevant travel options. Interpersonal Skills: Confident, customer-focused, and able to build lasting relationships through trust and service excellence. Cultural Sensitivity: Understand the diverse travel preferences and expectations of various customer segments. Personality Traits: Energetic, detail-oriented, well-travelled, and driven to go above and beyond to create perfect holidays.
Posted 2 months ago
2 - 5 years
3 - 8 Lacs
Gurugram
Work from Office
About the Role: As a Holiday Consultant at EaseMyTrip.com , you will be a key contributor in curating personalized travel experiences for domestic and international leisure travellers. This role focuses on crafting memorable vacation packages based on individual customer preferences, budgets, and travel styles. You will use your destination knowledge, customer service skills, and travel expertise to build detailed itineraries, recommend experiences, and support clients throughout their journey. The ideal candidate combines passion for travel with strong consultative skills to deliver high satisfaction and repeat business. Key Responsibilities: Custom Itinerary Planning: Design and suggest personalized holiday packages based on client preferences, travel dates, budgets, and special interests. Destination Knowledge: Maintain up-to-date knowledge of popular domestic and international travel destinations, including sightseeing options, cultural activities, and seasonal trends. Client Engagement: Build and nurture client relationships through regular follow-ups, detailed consultations, and proactive travel suggestions. Travel Research & Recommendations: Research and recommend destinations, hotels, sightseeing, and activities aligned with the clients expectations. Booking Management: Coordinate bookings for flights, hotels, transfers, sightseeing tours, visas, and insurance to ensure a hassle-free experience. Issue Resolution: Provide timely solutions to any travel disruptions or client concerns during or before the trip. Sales Conversion: Use consultative sales techniques to convert leads into confirmed bookings and meet monthly revenue targets. Collaboration with Vendors: Coordinate with DMCs, hotels, and other service providers to negotiate the best rates and build custom packages. Customer Feedback Loop: Collect and act on customer feedback to improve service quality and enhance the overall travel experience. Market Trends Awareness: Stay informed about emerging travel trends, new destinations, and competitor offerings to ensure EaseMyTrip maintains a competitive edge. Preferred Candidate Profile: Experience: 2 to 5 years in customer-facing roles within the travel or tourism sector, preferably handling customized holiday packages. Educational Background: Graduate in Travel, Tourism, Hospitality, or Business Administration. Travel Knowledge: Deep familiarity with popular holiday destinations, travel seasons, visa rules, and tour management. Sales & Negotiation Skills: Proven ability to upsell, cross-sell, and close deals, especially within domestic and international leisure segments. Communication Skills: Strong verbal and written communication for effective interactions with clients, suppliers, and internal teams. Tech Proficiency: Comfortable working with MS Office (Excel, PowerPoint), CRMs, GDS tools (Amadeus, Galileo), and travel booking platforms. Analytical Thinking: Capable of understanding client needs and budget constraints to offer the most relevant travel options. Interpersonal Skills: Confident, customer-focused, and able to build lasting relationships through trust and service excellence. Cultural Sensitivity: Understand the diverse travel preferences and expectations of various customer segments. Personality Traits: Energetic, detail-oriented, well-travelled, and driven to go above and beyond to create perfect holidays.
Posted 2 months ago
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