Holiday Operations

Job description

Job Summary:

We are looking for a detail-oriented and experienced Quotation Specialist for Vietnam, Maldives or Bali to manage end-to-end pricing and quotation processes for travel services, including FIT (Free Independent Travelers) and GIT (Group Inclusive Tours). The ideal candidate must have a strong understanding of Vietnam, Maldives or Bali travel market, vendor network, and pricing structure.

Key Responsibilities:

• Prepare and deliver accurate and competitive travel quotations for Vietnam, Maldives or Bali itineraries (FIT and GIT).

• Coordinate with local suppliers and vendors for hotel rates, transport, sightseeing, and other ground services.

• Maintain updated knowledge of Vietnam, Maldives or Bali destinations, hotel inventory, and ongoing promotions.

• Work closely with the sales team to understand client requirements and customize travel proposals accordingly.

• Negotiate best rates and offers with local partners and suppliers.

• Ensure timely response to quotation requests and maintain high TAT (Turnaround Time).

• Track quotations, follow up on conversions, and update quotation status in internal systems.

• Maintain records of vendor contracts and pricing agreements.

• Monitor competitor pricing trends to ensure competitiveness.

Required Skills and Qualifications:

• Bachelor’s degree in Tourism, Hospitality, Business, or related field.

• 2–5 years of experience in a quotation or contracting role, preferably in the Vietnam, Maldives or Bali travel sector.

• Strong knowledge of Vietnam, Maldives or Bali geography, hotel categories, and tourism activities.

• Excellent negotiation and communication skills.

• Proficiency in Microsoft Excel, Google Sheets, and quotation systems.

• Strong attention to detail and ability to work under pressure.

• Familiarity with CRM or travel management systems is a plus.

• Fluency in English

Preferred Candidate:

• Prior experience working with travel companies handling Vietnam, Maldives or Bali operations.

• Able to multitask and handle multiple quotation requests simultaneously.

• Passion for travel and customer service orientation.