Holiday Operations

Position:

Location:

Join Our Team at StampThePassport!

Holiday Expert

Role Overview

As a Sr. Holiday Expert, you will be responsible for handling end-to-end holiday sales and operations. From engaging with clients and converting leads into bookings to coordinating with vendors and ensuring flawless travel execution, you’ll play a key role in delivering exceptional travel experiences.

Key Responsibilities

• Engage with clients via calls, emails, and chats to understand their travel needs and offer the best domestic and international holiday options.
• Create, sell, and execute customized itineraries and packages for destinations including

  Europe, Southeast Asia, and the Middle East

  .
• Coordinate with hotels, airlines, DMCs, and vendors for bookings, confirmations, documentation, and smooth travel arrangements.
• Achieve and exceed sales targets while maintaining high standards of customer service and satisfaction.
• Manage the entire booking lifecycle—right from inquiry and conversion to execution, follow-ups, and after-sales support.
• Stay updated with travel trends, visa processes, and destination knowledge to provide accurate and timely information to clients.
  

Requirements

• 2–5 years

  of experience in holiday sales and/or operations.
• Strong knowledge of domestic and international travel destinations.
• Excellent communication, negotiation, and interpersonal skills.
• Proven ability to

  convert inquiries into bookings and manage end-to-end travel operations

  .
• Graduate degree (IATA certification or Travel & Tourism diploma is an advantage).
• Ability to multitask and work effectively in a fast-paced environment.
• Strong problem-solving and customer service orientation.

If you’re ready to sell dream holidays and ensure smooth execution, come be a part of StampThePassport and help us create unforgettable travel experiences!