Hiring | Team leader| Inside Sales| 99acres.com| Bangalore

Key Responsibilities:-

Team Management & Performance

• Lead, coach, and manage a team of

  810 telesales executives

• Drive

  daily, weekly, and monthly targets

  for NCA, revenue and productivity
• Monitor

  call quality, talk time, conversion ratios, follow-ups, and closures

• Conduct

  regular performance reviews, one-on-ones, and coaching sessions

• Motivate the team to consistently deliver against aggressive targets

Sales & Revenue Delivery

• Ensure achievement of

  New Client Acquisition (NCA), collections targets

• Support team members in closing

  high-value and complex deals

• Track pipeline movement and ensure

  timely follow-ups and deal closures

• Drive

  upselling and cross-selling

  of 99acres products

Process, Quality & Reporting

• Ensure strict adherence to

  sales processes, CRM hygiene, and compliance norms

• Maintain accurate

  MIS dashboards and reports

  on sales, collections, and productivity
• Strong working knowledge of

  Advanced Excel

  is mandatory
• Identify gaps in lead quality, conversion, or execution and drive corrective actions

Training & Team Development

• Onboard and train new hires on

  product offerings, sales pitch, objection handling, and pricing

• Conduct

  refresher training sessions

  to improve conversion and call quality
• Share best practices, success stories, and market insights within the team

Customer & Stakeholder Management

• Handle

  escalated customer cases

  and ensure resolution within defined TAT
• Share regular market and competitor feedback with management

Key Skills & Competencies

• Strong

  people management and leadership skills

• Proven experience in

  outbound telesales / inside sales team handling

• Excellent English communication skills

  (mandatory)
• Strong negotiation, objection handling, and closing skills

• Data-driven mindset

  with strong analytical and reporting capabilities
• Ability to perform in a

  high-pressure, target-driven environment

• Hands-on experience with

  CRM tools

-Team Handling Experience is must.

- Location- Bangalore

Share cv at 9266833133.