Hiring Senior Customer Support Associate UK/US Bank !CTC 6lac

1 - 5 years

4 - 6 Lacs

Posted:6 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring for a Leading UK Bank Customer Support Roles

Location:

Salary:

  • Freshers:

    4 LPA 4.5 LPA

  • Experienced:

    Up to 6 LPA (Graduates/UG with minimum 6 months of International Voice Experience)

Eligibility:

  • Graduates or Undergraduates with excellent communication skills

  • Strong

    logical thinking and analytical skills

  • Freshers & Experienced candidates can apply

  • Immediate joiners preferred

Roles & Responsibilities:

  • Assist customers holding bank accounts with queries related to

    accounts, KYC, benefits, and policies

  • Provide accurate and timely resolutions ensuring

    customer satisfaction

  • Adhere to

    AHT

    (Average Handling Time) and

    SLA

    (Service Level Agreement) targets

  • Ensure compliance with banking standards and maintain service quality

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