Jobs

Interviews
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Home
>
Jobs in Kolkata
>
Minita Gupta
>
Hiring Quality Analyst For BPO

Hiring Quality Analyst For BPO

3 - 8 years

|

2 - 4 Lacs

Kolkata

Posted:2 months ago| Platform:

Apply

Skills Required

Quality Analyst BPO Quality Audit Customer Quality QC Tools Customer Service Bpo Customer Service Call Monitoring Call Quality Quality Monitoring Call Audit Feedback Call Calibration Quality Analysis Quality Check Six Sigma Quality Customer Handling Quality Control

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hiring Quality Analyst for BPO 1 Yr. of QA exp. mandatory Provide constructive feedback to agents and managers Identify common issues & trends affecting customer service quality improve customer service quality Prepare & present quality reports Required Candidate profile Graduation in any discipline Proven experience as a Call Quality Analyst Experience in quality inspection, auditing Excellent communication skills Strong analytical and problem-solving skills

More Jobs at Minita Gupta

Hiring Manager Quality

Mohali, Gurgaon

INR 4 - 9 Lacs

Hiring For AM WFM For Leading BPO

Mohali, Gurgaon

INR 7 - 8 Lacs

Hiring Assistant Manager Operations

Mohali, Gurgaon

INR 7 - 10 Lacs

Hiring Team Leader operations For BPO

Kolkata

INR 2 - 4 Lacs

Hiring Quality Manager For BPO For Mohali

Mohali

INR 6 - 10 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Quality Analyst Interview Now

My Connections Minita Gupta

Download Chrome Extension (See your connection in the Minita Gupta )

chrome image

Minita Gupta

N/A

N/A

N/A

N/A Employees

234 Jobs

RecommendedJobs for You

Hiring Quality Analyst For BPO

Navi Mumbai, Thane, Kalyan/Dombivli

Hiring Quality Analyst For BPO

Kolkata

Mega Walk -In (Sat)10th May ITechnical Support Voice

Noida

Domestic Bpo voice process - 12th Pass || Marathi & Hindi @Thane

Eureka Outsourcing Solutions (EOS)

Mumbai, Thane, Mumbai (All Areas)

Etraveli is hiring freshers For Backoffice| Travel Process

Mumbai

Bpo Voice Process || HSC Pass || icici process

Navi Mumbai, Thane, Mumbai (All Areas)

Non Voice Executive (Night Shift Only)

Inventiway Solutions

Navi Mumbai

Order Management

Imaginators Try Going Beyond

Pune, Bengaluru

Technical Support @Hyderabad/Gaming Process

KVC CONSULTANTS LTD

Hyderabad

Ticketing Executive

Murugappa Group

Chennai