Posted:18 hours ago|
Platform:
Work from Office
Full Time
2COMS is hiring a Senior IT Helpdesk Executive in Kolkata (Work From Office) to oversee day-to-day IT Tickets and Incident Management with Asset reporting and User Management.
The ideal candidate brings a minimum of 3 years of relevant experience with currently in a L2 level role handling Incident management, IT, and Cloud services management.
The position will be responsible for L2 Incident Management, Solution Identification, Root cause analysis, SaaS product management, and issues resolution with 3rd party support coordination, IT Infrastructure support, and day-to-day technical coordination with Operations.
The role will focus on solution finding, R&D, testing, and implementing required tools as and when the organization demands.
KRAs include
Incident Management
Solution Implementation
Cloud Services Management like Zoho, AWS, Cloud telephony
Communication service channels Management
User Management
Asset Management
IT Procurement and Vendor Coordination
Organization Security and Privacy Policy Implementation
Job Location: Kolkata (Work From Office)
Employment Type: Full - Time
Qualification: Any Graduate (Preferred in Technical Background)
Joining: Immediate (Max 15-day Notice)
Key Responsibilities
Get UpSkilling in advance technology
ZERO cost Training program
Increase chances to work with advanced "skills on demand"
Guaranteed hike on the current pay
Better organization and long term career growth with 2COMS
PF, Medical Insurance and other perks
2coms
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
3.0 - 8.0 Lacs P.A.
mumbai, mumbai (all areas)
Experience: Not specified
0.5 - 2.0 Lacs P.A.
mumbai, mumbai (all areas)
Experience: Not specified
0.5 - 2.0 Lacs P.A.
ludhiana
4.0 - 9.0 Lacs P.A.
Experience: Not specified
2.5 - 3.5 Lacs P.A.
kochi, kannur, pathanamthitta, kottayam, palakkad, kozhikode, saudi arabia, thiruvananthapuram
8.0 - 18.0 Lacs P.A.
3.0 - 8.0 Lacs P.A.
bengaluru
6.0 - 12.0 Lacs P.A.
bengaluru
0.5 - 1.0 Lacs P.A.
karnataka
3.0 - 8.0 Lacs P.A.
