Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
0.0 - 2.0 years
3 - 5 Lacs
Vadodara
Work from Office
-Learning & Developing in all the aspects of management. -Inside & outside sales -Leadership, Negotiation & Presentation Skills -Upgrading Your Personality, Confidence & lifestyle Freshers in VADODARA (NO Targets) Call: HR SUKANYA-9328100156 Required Candidate profile Immediate Joiner Graduates/post Graduates who aspires to build themselves Dynamic, Hardworking/Ambitious Inclined towards Sales& Marketing Freshers Apply Work From Office (NO TARGETS)
Posted 13 hours ago
2.0 - 5.0 years
4 - 8 Lacs
Noida, Mumbai, Hyderabad
Work from Office
Job Responsibilities: Craft compelling content including website copy, blog posts, and case studies that showcase successful client implementations of Microsoft solutions. Develop short case studies and social media content promoting the value proposition of our solutions using Microsoft platform. Edit and proofread a variety of marketing materials, ensuring adherence to MAQ Software's brand voice, style guide, SEO best practices, and accuracy of Microsoft product information. Conduct thorough research and fact-checking to maintain the credibility of content related to Microsoft technologies. Collaborate with subject matter experts (SMEs) specializing in Microsoft technologies and internal teams to develop informative and insightful content strategies aligned with Microsoft's offerings. Contribute fresh content ideas that showcase the value proposition of our solutions and address industry trends relevant to the Microsoft tech platform. Develop and manage a social media posting schedule that engages our target audience with informative content related to Microsoft technologies. Monitor website traffic and content performance metrics to evaluate the effectiveness of the content. Qualifications: Bachelors degree in business administration with a focus in Marketing or a bachelorsdegree in Journalism, English, Communications, or a related field. Minimum 2-5 years of experience in content creation and/or editing. Strong command of the English language with exceptional grammar, spelling, and punctuation skills. Proven ability to write in a clear, concise, and engaging style for various audiences In-depth understanding of SEO principles and best practices. Working knowledge of Microsoft Azure, Microsoft Word, graphics editors, and other core Microsoft technologies (a plus). Experience developing and managing social media content calendars. Strong communication and collaboration skills.
Posted 3 days ago
0.0 - 2.0 years
2 - 3 Lacs
Coimbatore
Work from Office
Leading a team to execute day to day deliverables Managing clients & developing sound business relationship Identify & execute communications strategy as per business Requirement Managing & Leading a team of 25-30 ppl Required Candidate profile -Creative and Positive -On the Job Training -Learners Attitude -Good etiquette -Positive Mental Attitude -Immediate Joiners -Freshers -Coimbatore
Posted 4 days ago
2.0 - 3.0 years
4 - 5 Lacs
Lucknow
Work from Office
Content Writer Job description We are seeking a talented and creative Content Writer to join our team and enrich our websites with new blog posts, guides and marketing copy. The ideal candidate will have a passion for storytelling, a keen eye for detail, and the ability to produce engaging content that resonates with our target audience. As a Content Writer, you will be responsible for creating compelling written material for various platforms. Comfortable in writing in English and Hindi Qualification B.Sc. in Marketing, English, Journalism or related field Experience 2-3 years Location Lucknow
Posted 4 days ago
12.0 - 17.0 years
15 - 20 Lacs
Bengaluru
Work from Office
Job Title :Content Strategy and Activation + Senior Manager + Strategy & Consulting Global Network Song Management Level :07 - Senior Manager Location :Mumbai, Bangalore, Gurgaon, Hyderabad, Pune or Chennai offices Must have skills :Content Strategy, Data Driven Marketing, Omni-Channel Marketing Activation Good to have skills :SEO, DCO, Social Listening, Influencer Marketing, Native Content Marketing, UGC Strategy Job Summary As a Content Strategy and Activation Senior Manager, you will be responsible for creating, owning, and driving the content strategy and activation agenda for the clients. Your typical day will involve working with the client team, analyzing consumer personas and market/competitors, and developing solutions to meet business requirements. Roles & Responsibilities Define the overall content strategy and activation agenda for the client, in collaboration with the client team and other project stakeholders. Conduct research and analysis on consumer personas and market/competitors and develop and lead the content marketing strategy and execution across channels. Manage a team of brand strategists, content strategists, copywriters, content writers, graphic designers, and senior creative leaders to implement the strategy and deliver business outcomes for the client. Create content marketing strategies and marketing plans for content distribution across all channels (including owned and paid media) and devices and create roadmap for required tech architecture, ROI measurement for content efforts. Design and execute processes for DCO (Dynamic creative optimization), landing page optimizations to scale the traffic and leads from organic search. Use data/insights for informed content decisions, measure results, and identify opportunities for audience and traffic growth. Measure and report on the effectiveness of the content marketing programs. Define, implement, and optimize SEO strategies (on-page and off-page). Manage projects to plan, execute, and deliver content initiatives successfully. This includes managing timelines, budgets, resources, and coordinating cross-functional teams. Build relationships with key client decision-makers and act as a trusted advisor on all aspects of brand and creative strategy. Work in a team of seasoned professionals using relevant tools to develop business cases, strategic assessments, and published written materials. Drive business development efforts and thought leadership in the content strategy, content supply chain, and digital marketing space. Understand content management systems like AEM, Sitecore, etc. Professional & Technical Skills Proficiency in Content Strategy, Data Driven Marketing, Omni-Channel Marketing Activation Strong understanding of Marketing, Digital Marketing, and branding fundamentals Ability to devise customer personas and map them to user journeys Familiarity with content strategy frameworks like Hero-Hub-Hygiene Knowledge of Influencer Marketing, Native Content Marketing, UGC Strategy Experience using Social Listening tools to tailor content strategy Understanding of digital metrics (reach, impressions, engagement rate, etc.) Ability to tailor content based on channel data insights Understanding of copy, content, design, and E2E content supply chain Awareness of content trends across social platforms Experience collaborating with creative teams and performance marketing Knowledge of SEO, keyword research, and CMS platforms Strong storytelling and leadership skills Adaptability to new digital technologies Additional Information Strong educational background and proven track record in content strategy and activation Experience working across industries and with senior stakeholders Ability to lead teams across geographies and skill sets This position is based at our Mumbai, Bangalore, Gurgaon, Hyderabad, Pune or Chennai offices About Our Company |https://www.accenture.com/in-en/careers Qualification Experience :Minimum 12 year(s) of experience is required Educational Qualification :MBA from a tier 1 institute with preferably bachelors degree in marketing, journalism, communications, or a related field
Posted 4 days ago
2.0 - 3.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Job description : AnyNews is an innovative digital media platform focused on delivering concise, accurate, and Engaging news to audiences across India. We are looking for a talented Telugu Content Writer To join our team and contribute to the creation of short, impactful news stories for our app, Designed for fast consumption. This is an exciting opportunity for someone passionate about News, writing, and digital media, with a focus on the Telugu-speaking community. Key Responsibilities Write clear, concise, and engaging news content in Telugu for the app, focusing on various topics such as current affairs, politics, entertainment, sports, business, technology, and more. Craft short, attention-grabbing headlines and summaries that encourage users to engage with the content. Ensure news stories are fact-checked, accurate, and up-to-date, delivering relevant information quickly. Create content that is well-structured, easy to understand, and tailored for mobile users with a fast-paced lifestyle. Collaborate with editors and the content team to ensure stories are aligned with the apps style, tone, and audience preferences. Monitor real-time news and trends, and be quick to write breaking news in Telugu for the apps users. Write engaging captions for multimedia content such as images, videos, and infographics. Qualifications: 1. Proficiency in written and spoken Telugu with a strong grasp of grammar, vocabulary, and language conventions. 2. Previous experience as a content writer, journalist, or editor, preferably in a fast-paced news environment. 3. Excellent news judgment and the ability to identify relevant and interesting stories for our audience. 4. Strong writing skills with the ability to convey information clearly, concisely, and engagingly. 5. Familiarity with digital media trends and best practices for content consumption on mobile devices. 6. Attention to detail and commitment to accuracy in reporting and fact-checking. 7. Bachelor's degree in journalism, communications, or a related field preferred.
Posted 6 days ago
1.0 - 3.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Req ID: 321951 We are currently seeking a Helpdesk Senior Associate to join our team in Bangalore, Karntaka (IN-KA), India (IN). At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company"™s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a "Helpdesk Senior Associate" to join our team in "Bangalore".
Posted 6 days ago
0.0 - 5.0 years
4 - 5 Lacs
Chennai
Work from Office
External job description AI is the most transformational technology of our time, capable of tackling some of humanitys most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for those candidates who just dont think out of the box, but make the box they are in Bigger. The future is now, do you want to be a part of it? Then read on! Key job responsibilities Maintain and follow strict confidentiality as customer privacy is our most important tenet Work with a range of different types of data including, but not limited to: text, speech, audio, image, and video Deliver high-quality labelled data, using guidelines provided to meet our KPIs and using in-house tools and software, as part of Amazon's commitment to developing and deploying AI responsibly. Demonstrate proficiency in generating high quality human insight data across a range of modalities, inclusive of text, image video and audio. Capable of making sound judgments and logical decisions when faced with ambiguous or incomplete information while performing tasks. Eye for detail and ability to pivot from one category of requirement to another instantaneously. Demonstrate support on daily operational deliverables for multiple task types assigned to you and the team Analyze root causes, identify error patterns, and propose solutions to enhance the quality of labeling tasks and their outputs. Responsible for identifying day-to-day process and operational issues in Standard Operating Procedure, tools and suggest changes to unblock operations Demonstrate ownership in floor support to clarify internal queries during execution on need basis A day in the life We are looking for a ML Data Associate (MLDA) to undertake the task of foundational labeling functions, such as dialogue evaluation on speech, text, audio, video data. Your ability to concentrate, multi-task and your high attention to detail helps you deliver high-quality work as well as maintaining strict confidentiality and follow all applicable Amazon policies for securing confidential information. You will be a part of a diverse team with the shared vision of improving customers lives with practical, useful generative AI innovations. An inner drive, individuality, and a creative mind are extremely beneficial. NOTE: This is a one-year full time contract position with Amazon that involves rotational shifts and five days of work from office. We are looking for candidates who are proficient in English .
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Gurgaon/Gurugram
Work from Office
Hiring for International Chat Process 24K Grad Fresher 20K U/G/BE/B.Tech 6 Months exp with International BpO -20K & UG/BE/Btech/Grad with 1 year Exp Customer Service Any Domain 24K 5 Day Call-Dipankar@9650094552 Email@jobsatsmartsource@gmail.com
Posted 6 days ago
0.0 - 5.0 years
1 - 3 Lacs
Gurugram
Work from Office
BPO - Hiring For Non Voice (Chat) Process - 3.20 LPA - Gurugram Graduates/Undergraduate All can apply. 24/7 Shifts 5 days Cabs Only Work From Office Call - Dipankar @ 9650094552 And Email CV@ jobsatsmartsource@gmail.com
Posted 6 days ago
0.0 - 5.0 years
0 - 2 Lacs
Gurgaon/Gurugram
Work from Office
BPO -Hiring For Non Voice - Email and Chat Process -2.64 LPA - GGN Only Graduates Can Apply. NO BE / B.TECH / UG 24/7 Shifts 5 days Cabs Call - Dipankar @ 9650094552 Email CV @ jobsatsmartsource@gmail.com Only Work From Office Available
Posted 6 days ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 6 days ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 6 days ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 6 days ago
1.0 - 3.0 years
2 - 5 Lacs
Pune
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives ? Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. ? Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
2.0 - 6.0 years
2 - 5 Lacs
Pune
Work from Office
? Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc.
Posted 1 week ago
2.0 - 5.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Key Responsibilities – A content creator is responsible for generating engaging and relevant content across various digital platforms. The job involves creating written, visual, and multimedia content to attract and retain a target audience. Key responsibilities may include researching industry-related topics, generating ideas for new content, producing and editing content, collaborating with other team members, and optimizing content for search engines and user experience. Additionally, a content creator may be required to stay updated on industry trends and best practices, and analyze content performance to make data-driven decisions. Strong communication skills, creativity, and proficiency in content creation tools and platforms are essential for this role. ? ? ? ? Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
1.0 - 3.0 years
1 - 4 Lacs
Mumbai
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role _x000D_ Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ? _x000D_ Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc ? _x000D_ Deliver No Performance Parameter Measure 1 Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2 Personal Attendance Documentation etc ? _x000D_ ? _x000D_ Mandatory Skills: TIS Service Desk_x000D_. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
3.0 - 7.0 years
2 - 6 Lacs
Mumbai
Work from Office
? Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc.
Posted 1 week ago
2.0 - 6.0 years
4 - 8 Lacs
Mumbai
Work from Office
About The Role : Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro??s Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc.
Posted 1 week ago
0.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Work from Office
? Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc
Posted 1 week ago
1.0 - 3.0 years
2 - 5 Lacs
Noida
Work from Office
About The Role Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro??s Service Desk objectives ? Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. ? Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. ? ? Mandatory Skills: Service Desk Management. Experience1-3 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
1.0 - 3.0 years
3 - 5 Lacs
Chennai
Work from Office
Edit articles, select photos and give story ideas, give headlines and captions and edit copies. Liaise with reporters for graphic matter and stories and with photographers for photos to ensure that no important stories are missed, and readers get correct picture of an event. Make pages, give correct and catchy headlines, give smart taglines adages and provide informative captions and make attractive and informative graphics and edit and rewrite stories to produce error-free, informative and attractive pages. Make pages, draw dummies for the assigned edition, decide on stories and pictures to be taken to produce a visually pleasing page. Scan the agencies and make a list of relevant stories which are not being covered by reporters to maintain the paper s edge over competitors and ensure that no story is missed
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Gurugram
Work from Office
We are looking for a highly skilled and experienced Proposal Administrator to join our team in Bengaluru. The ideal candidate will have 3-5 years of experience in proposal management, excellent written and verbal communication skills, and the ability to work effectively with cross-functional teams. Roles and Responsibility Develop compelling proposals/presentations in accordance with brand guidelines and firm's risk and compliance policies. Review and proofread proposals/presentations for NPPT peers or pursuit stakeholders to ensure brand and risk compliance. Collaborate with NPPT knowledge management team and content hub to craft foundational drafts of new content requests for Proposal Central libraries. Maintain a pursuit log with key information, upload completed documents, follow up with pursuit teams regarding outcomes, and maintain information in CRM. Create proposal deliverables and pursuit content that adhere to prospect requirements and timelines. Utilize advanced Microsoft Office skills to create efficiencies in NPPT production procedures, enhance workflow, and streamline formatting processes. Job Requirements Bachelor's degree or equivalent experience in business writing, journalism, communications, or related fields. Master's degree in Microsoft Office Suite, specifically PowerPoint and Word. Strong AP Style grammar and proofreading knowledge and experience. Excellent written and verbal communication and interpersonal skills. Ability to manage multiple overlapping projects, deadlines, and teams while maintaining quality and required timelines. Experience working for a large, complex, or global organization. Commitment to process, RSM standards, and continuous improvement. Demonstrates versatility and flexibility in a constantly evolving environment. Ability to lead and direct a group of stakeholders in areas such as assigning, monitoring, reviewing progress and accuracy of work, directing efforts, and providing guidance on more complex issues. Ability to effectively advise, interact, and collaborate with firm subject matter experts. Ability to influence without authority and affect change. Ability to work with individuals from multiple levels within the organization. Ability to manage multiple projects, plan project timelines, and lead projects to completion. Ability to provide and receive feedback.
Posted 1 week ago
1.0 - 6.0 years
4 - 8 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hi , We are hiring for the Leading ITES Company for Content Writer/Editor Role. Salary: 8 LPA Max Location: Gurgaon Overview The Content Writer/Editor is responsible for creating, editing, and optimizing high-quality content across various digital platforms, including websites, blogs, social media, email campaigns, and marketing materials. The role involves researching and organizing information to produce engaging and brand-aligned copy that reflects the company's vision. The writer collaborates with content developers and designers to ensure consistency in messaging and visual presentation. Requirements: Any Graduate + Minimum 1 Year in Content Writing Proficiency in MS Office, Google Docs, and spreadsheets. Job Description: Minimum 1 to 6 years of Experience as a Content Writer/Editor Research and organize information sources Content writers research the details of the product to develop content or write an article that aims to reflect the company's ideals and vision. Create clear and innovative headlines and body copy. Write content for websites, blogs, social media, case studies, banners, email templates, and campaigns. Collaborate with content developers and designers to ensure alignment with the brand.
Posted 1 week ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
Accenture
36723 Jobs | Dublin
Wipro
11788 Jobs | Bengaluru
EY
8277 Jobs | London
IBM
6362 Jobs | Armonk
Amazon
6322 Jobs | Seattle,WA
Oracle
5543 Jobs | Redwood City
Capgemini
5131 Jobs | Paris,France
Uplers
4724 Jobs | Ahmedabad
Infosys
4329 Jobs | Bangalore,Karnataka
Accenture in India
4290 Jobs | Dublin 2