Hiring freshers For customer service voice- Kolkata

0 - 5 years

0 - 2 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

SUMMARY
Hiring freshers for Customer Support Representative at Kolkata, Salary upto 2.5lpa

Responsibilities:
  • Handling incoming calls and responding to customer emails
  • Resolving customer complaints and issues
  • Assisting customers with product information and placing orders
  • Identifying and escalating issues to supervisors
  • Providing exceptional customer service and support


Requirements

  • Undergraduate or Graduate degree
  • Excellent communication skills in English
  • Ability to work in different time zones and flexible with shifts
  • Strong technical knowledge
  • Familiarity with customer service principles and practices
Shift: US Shift (evening & night shift)
Week Off: 2 days rotational week off. 5 Days working
6months Experience in international Voice Process can also apply. (More than 6months are not required) 



Benefits

Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.


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