Hiring For Team Leader Outbound Sales Process

NOVAC

2 - 7 years

2 - 4 Lacs

navi mumbai

Posted:2 weeks ago| Platform:

Apply

Skills Required

team handling outbound sales insurance sales general insurance sales sales process team leadership bpo sales outbound process

Work Mode

Work from Office

Job Type

Full Time

Job Description

A team leader is someone who provides direction, instructions and guidance to a group of individuals, who can also be known as a team, for the purpose of achieving a certain goal.

As a Team Leader, you will manage the day-to-day planning and operations of your team
This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieves their Key Performance Indicators (KPIs) Daily APR sharing with team & expectation settings accordingly.
Should Review agents daily/weekly/MTD Should conduct daily pre-shift meetings.
Should be able to help advisor if any of process related issue occurs to them
Familiarity with CRM systems and practices.
Preparing roster and manage shrinkage Strong Oral & Written skills (English)
Sound understanding of the key metrics involved in the customer Sales domain to achieve 100% customer satisfaction knowledge of excel and email communication.
Should have Team handling skills Should be flexible to work in shifts & weekend, as per business requirements.

Interested candidates do send your resume on deepti.d@novactech.in or what's app on 9821421946

More Jobs at NOVAC

L2 support - Manager

Chennai

6 - 10 yrs

INR 20 - 35 Lacs

L1 support - Manager

Chennai

6 - 10 yrs

INR 20 - 35 Lacs

Network Administrator

Chennai

15 - 20 yrs

INR 13 - 23 Lacs

Hiring of Dotnet Developer !

Chennai

2 - 7 yrs

INR 4 - 9 Lacs

Accounts Executive

Chennai

1 - 2 yrs

INR 1 - 2 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.