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Hiring For International Customer Care Executive || CTC upto 4.0LPA

Hiring For International Customer Care Executive || CTC upto 4.0LPA

THR Consultants

0 - 4 years

3 - 4 Lacs

gurugram

Posted:1 month ago| Platform:

Apply

Skills Required

international process international bpo inbound process customer service international call center voice process voice support csa inbound voice process customer support cse customer care domestic bpo domestic calling domestic process international calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Interested candidates can connect with Ms.Aditi Anand

Timings: 11 AM to 5 PM

Job Summary

International Voice Process

Responsibilities

Handle inbound/outbound calls for international customers.
Provide resolution on technical or account-related issues.
Troubleshoot step-by-step (for technical voice roles).
Upsell or promote services when required.
Maintain case logs and update CRM.
Deliver excellent customer experience with high accuracy.

Requirements

Excellent communication in
English (neutral accent preferred)
.
6 months 1 year minimum
international voice experience
(mandatory for some processes).
Graduation/Under graduation acceptable (depends on process).
Comfortable with rotational shifts and weekends.
Strong problem-solving and customer handling ability.

Salary Range is Up to 35,000 CTC

Additional Details

Work Mode:
Work From Office
Location:
Gurugram
Working Days:
5 Days | Rotational Shifts | Rotational Off
Cab:
Two-way (as per hiring zone)

Benefits

Two-way cab
Global exposure
Stable & growth-friendly environment

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