1 - 6 years
6 - 7 Lacs
Posted:2 days ago|
Platform:
Work from Office
Full Time
Role & responsibilities Act as the point of contact and coordinator between sales, supply chain, category, and operations teams to ensure smooth execution of all customer transactions. Drive daily operational excellence track, monitor, and follow up on open issues, customer escalations, and execution bottlenecks. Ensure a high-quality customer experience by resolving escalations swiftly and aligning internal teams on service delivery expectations. Take ownership of KPI dashboards, ensuring accurate and timely tracking of all key sales and operational metrics. Perform deep dives into key topline metrics to identify performance gaps and initiate corrective actions. Handle incoming customer queries, follow up proactively, and close issues over phone calls when necessary. Collaborate cross-functionally to improve processes and align teams toward customer goals. Preferred candidate profile Experience in the HORECA segment or a startup/fast-paced environment. Basic knowledge of CRM tools or ticketing systems. Bachelor's degree in business, operations, or a related field.
Vbeyond Corporation
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Staffing and Recruiting
201-500 Employees
73 Jobs
Key People
6.0 - 7.0 Lacs P.A.
3.0 - 7.0 Lacs P.A.
Visakhapatnam
2.0 - 4.0 Lacs P.A.
Experience: Not specified
3.0 - 4.0 Lacs P.A.
Bengaluru
4.0 - 5.0 Lacs P.A.
4.0 - 6.0 Lacs P.A.
Hyderabad
2.0 - 6.0 Lacs P.A.
2.75 - 4.0 Lacs P.A.
Mumbai
2.5 - 6.0 Lacs P.A.
Bengaluru
Experience: Not specified
2.5 - 4.5 Lacs P.A.
