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Hiring For Customer Support WITH Work FROM Home Option AFTER 3 Months

0 - 4 years

2 - 3 Lacs

Chennai

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Semi Voice customer support wfh work from home International Voice Process blended voice BPO cca csp Customer Service agent international voice us process Inbound Voice Support Outbound fresher CSE Service Desk telesales Customer Care experienced International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from FOUNDEVER (SITEL India Pvt Ltd) ***HIRING FOR WORK FROM HOME ,FIRST 3 MONTHS IT WILL WORK FROM OFFICE AFTER 3 MONTHS WORK FROM HOME. HOME *** - Immediate joiner Excellent verbal and written communication skills Strong problem-solving and decision-making abilities Ability to multitask and prioritize tasks effectively Patience and empathy for customers Proficiency in customer support software and tools Previous experience in customer service is preferred but not required Respond to customer inquiries via phone and email. Identify and resolve customer issues promptly and effectively. Provide clear and informative solutions to customer problems. Build strong customer relationships through excellent communication and empathy. Document customer interactions and resolutions in our CRM system. Contribute to the improvement of customer support processes and procedures. Meet performance metrics, such as customer satisfaction and first-contact resolution rates. SHIFT :Should be flexible for night shifts and rotational week offs 5 days working and 2 days rotational week off TRANSPORT : Free Door step pick up and drop Cab facility is provided within 15km to 20km of boundary limit. INTERESTED CANDATES ,PLEASE SHARE YOUR UPDATED RESUME TO WHATSAPP NUMBER (Vinitha) - 7845813019 LOCATION: Ramanujan IT city, Taramani , chennai .

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