Hiring Experienced HR & Team Leaders (Virar, Mumbai) International BPO

2 - 5 years

2 - 4 Lacs

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

HR Executive / HR Manager Roles & Responsibilities:

  1. Handle

    end-to-end recruitment

    , onboarding, and employee documentation.
  2. Manage

    attendance, payroll coordination, and HR operations

    .
  3. Implement

    employee engagement and retention strategies

    .
  4. Coordinate with management for

    HR policies and compliance

    .
  5. Maintain

    HR reports, trackers

    , and ensure smooth office operations.

Operations Manager / Team Leader Roles & Responsibilities:

  1. Manage a team of agents ensuring

    daily targets (KPIs) are met

    .
  2. Monitor live calls, provide

    process coaching & performance feedback

    .
  3. Prepare

    daily/weekly reports

    and track productivity metrics.
  4. Handle escalations, solve problems, and ensure

    smooth process flow

    .
  5. Drive team motivation, accountability, and

    ensure high-quality deliverables

    .

Preferred candidate profile

Preferred Candidate Profile:

  • 1-3 years of relevant experience

    in HR operations or team handling (BPO experience preferred).
  • Strong

    English communication skills

    (spoken & written) is a must.
  • Proficient with

    computers, MS Office (Excel, Word), and email correspondence

    .
  • Ability to handle

    targets, team performance, and day-to-day operations independently

    .
  • Must be a

    proactive leader

    with a strong sense of ownership and accountability.
  • Should be comfortable working in an

    evening shift (International Process)

    .
  • Work-from-office only

    Candidates must be based in or willing to relocate to

    Virar, Mumbai

    .
  • Startup mindset: Should be ready to

    grow with the company and take on challenges

    .

  • Interested? WhatsApp your resume to

    8421 46 4866

    . Well get back to you shortly.

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